Impiana Resort Chaweng Noi

sabrina renda

The hotel is really nice, and the view is stunning! Overall, our stay was incredible. The staff were friendly, the pool was great, and the service in general was very good. However, I’d like to highlight a few things that could be improved. First, the gym facilities were disappointing, with only three machines available, one of which was out of service. Secondly, breakfast didn’t quite meet my expectations. I was hoping for more variety, especially considering the hotel’s standard. Finally, the towels in our room were with holes and poor quality. Apart from these points, we had a lovely stay and enjoyed our time at the hotel.

Kumaran Ammavasi

We had a wonderful experience staying at Impiana Resort Koh Samui! The resort is beautiful, relaxing, and perfect for a holiday getaway. The staff were friendly, welcoming, and provided excellent service. A special thanks to the team for upgrading our room at no extra charge — such a thoughtful gesture that made our stay even more special! ❤️ The hospitality really exceeded our expectations. We truly appreciate their kindness and generosity. Highly recommended for anyone visiting Koh Samui. We would definitely love to come back vagain! 😊

kiki lashes

I had a wonderful stay at Hotel Impiana. The location is fantastic, offering easy access to the beach and nearby attractions. The rooms were clean, comfortable, and well-maintained, with all the amenities you need for a relaxing stay. The atmosphere of the hotel is calm and inviting, perfect for both short getaways and longer vacations. The staff was consistently friendly and professional, always ready to help with a smile. Breakfast was varied and delicious, and the overall service exceeded my expectations. I would definitely recommend this hotel to anyone looking for a pleasant and stress-free stay. I would especially like to highlight Sun at the reception. She was incredibly kind, helpful, and professional throughout my stay. From the moment I arrived, she made me feel welcome and took the time to answer all my questions with patience and a genuine smile. Sun went above and beyond to ensure everything was perfect, whether it was assisting with check-in, giving recommendations, or helping with any requests. Her positive attitude and excellent service truly made a difference in my experience. Thank you, Sun!

aimee telford

Beautiful beach with delicious breakfast. I experienced a room with a flickering light and instead of telling me to get over it, they were great and moved me to a better room. Very good service! The manager, Kita, was very helpful. I'm not sure if that's how you spell her name, but she was so understanding and patient. Recommend!!

Nicky C

Excellent service the staff here go all out to ensure you enjoy your holiday. We had villa 504 right next to the beach. Although a little dated it had everything we needed Inc iron and board. A few more clothes hangers would have helped but this seems to be an issue at most hotels. The staff, service and food are what really makes this hotel, to name but a few: Reception: James & Vive who were on hand for any questions we had. Restaurant & bar: Mas the master chef, who delighted us with so many delicious dishes and taster's, we certainly came home a little heavier than we arrived ☺️ serving these delights were amongst others, Saow, Apple, Kao, and Kai, we only wish we could remember everyone as they all made our stay so memorable. We found the food at the hotel unbeatable, and the generous happy hours were a real treat. Unfortunately some guests thought it ok to take food and drink bought outside the hotel into the restaurant, then ask for plates, ice ext, let me say to all nationalities, this is totally unacceptable, rude and to be honest offensive, these people work hard to offer you affordable food and drink, don't take the pixx. Likewise the massage ladies on the beach offer an exceptional service for a more than decent price, don't be rude and try and barter them down, they are worth the cost and more. The beach is stunning and if you go just to the left by the rocks you can see several fish. Even though there were enough beds, I would say a lot were in need of repairs and given how heavy they were were not moved regularly to clean the beach, the cushions were also bulky and I imagine difficult to store so when the got wet after several storms, they were then unusable until they dried. I only say this as I was told they are having a refurb in September, so I'm sure these niggles can be addressed. We got the little bus (red truck) into Chaweng wait on the opposite side from the hotel stick your hand out and confirm the price with the driver before you go it cost us around 300 baht for 2 each way, there are 2 main stops in Chaweng shopping or beach, the drivers are really good and understand most requests. Chaweng has all the shopping and nightlife you need, but the Impiana resort has all the rest and relaxation to offset Chaweng, so you really do have the best of both worlds.