Leonardo Royal Hotel Ibiza Santa Eulalia

Deb Harrison

This is a good value hotel in a great location. Our room was very clean on arrival and well serviced daily. Reception staff were always pleasant and helpful. We stayed b&b and breakfast was great with plenty of choice. The staff work very hard in keeping the restaurant clean and tidy. The only slight negative would be the pool area gets very busy, there could be more sunbeds. Generally people do think of others & remove towels once they are no longer in use. Lots of nice restaurants, bars & shops very close by. I would have no hesitation in recommending & would visit again

Avenue Clothing

We have been staying at this hotel with our family for the pasts years and, although the facilities are still excellent (even if a gym is missing), we noticed a big difference in the entertainment team compared to previous years.The buffet is still excellent, the reception staff is good, and the hotel’s location is fantastic, so there are still many positive aspects that make us return every year. The hotel is clearly aimed at families, which makes the entertainment team a very important part of the overall experience. However, every year the entertainment staff changes completely, except for the people who seem to be the managers. Two years ago, specifically in July, we experienced a fantastic team, professional, friendly, and highly involved. We especially remember 2021,2022&2023 entertainers whose names unfortunately I cannot recall, but who were truly professional and created a wonderful atmosphere. Also seems like a reduction in resources compared to previous years. In the past, even at the playroom, they sold t-shirts related to the musicals and the entertainment team (they don’t have them the lasts season). Unfortunately some of Leo’s comments have seemed inappropriate for a family and child-friendly environment, this is a hotel aimed at families, we believe much more care should be taken regarding the type of humor used and the way guests are addressed, especially with so many children present. The entertainers often look exhausted, and this clearly affects the overall atmosphere and guest experience. Whenever the managers are not around, the atmosphere feels far more natural.

Lindsay Reynolds

Great location, easy access to buses, boats and taxis. Food and drink was average all inclusive, staff friendly and hard working. Rooms are small but beds very comfortable and a mini fridge. Are only complaint was the sun-beds, not enough of them for size of hotel. It was also like going back 20 years with people getting up at sunrise to reserve sunbeds! In the entire holiday we never got one.

Nat

There's something insulting and cynical in the way this hotel claims four stars. Its biggest success is how many people it crams into the space, while not providing enough, deck chairs and tables, whilst serving highly processed food on shabby and worn furniture. If your idea of breakfast is sausages and overcooked bacon this is the place for you. Dinner is bland and the salad bar consists of colourful decoration from a can. I paid extra for sea view and can see mostly the roof of the hotel below. The room itself is clean(ish) but worn, and the pillows and beds are old. The bathroom is worn and a bit grubby and the tub in my room is rusty. The staff, for the most part, are decent and friendly. There's also a delightful restaurant on a nearby beach, Cala Nova. As for, Hotel Leonardo, I won't return and will always feel somewhat cheated by the experience. It baffles me how positive some of the other reviews are. Perhaps the other guests are not well travelled, perhaps the reviews are fake, or, given the shoddy and intermittent Internet access at hotel Leonardo, perhaps the guests just gave up trying to post their reviews. When I spoke to Gaby at reception she was most unhelpful about the Internet request, even after explaining I needed to take a work call. All in all, Hotel Leonardo is a disappointing hotel.

karyn billings

We had a superior room and it was very comfortable and offered what you need . The hotel is on a beautiful position and is very pleasant to spend time at . The selection of all inclusive drinks is not great and is served in small plastic cups at all times. The food isn’t labelled in the restaurant and it is difficult to know what you are eating which is also danger anyone with allergies. The selection of food is ok as all inclusive goes you won’t go hungry . We didn’t stay at the hotel for the entertainment so I can’t really comment on it but during the day you don’t see them around the poolside at all you have to look at a board to see what’s on offer . Overall we really enjoyed our 5 day stay here and would return for a similar duration.