Mercure Samui Chaweng Tana

יאיר אטיאס

I can honestly recommend this hotel from the bottom of my heart! ❤️ What really made our stay special was the amazing team. Everyone was so kind, welcoming and helpful, no matter the time of day or how often we needed something. Every request was met with a smile and genuine care, which made us feel really comfortable. The hotel is clean and well maintained, and the rooms are spacious and comfortable. You can really feel that the staff care about their guests and want them to have the best possible experience. We truly appreciated it and would happily stay here again!

Shukhrat Usmanov

I booked Mercure Samui Chaweng Beach Tana hotel over a month ago and wished to have a pleasant holiday with my family. I chose beautiful pictures room, with beach access and nice pool. However, when we arrived to the main reception, they told us that they 2 buildings new one and old one, and that all the standard rooms are I the old building just opposite the street. That was not OK for my family and they got angry, but as I booked standard rooms I said OK, perhaps the conditions are the same and only going to the beach would be a problem. And the hotel staff assured us that the rooms were absolutely the same (we paid 200usd per night for a room), I somehow booked breakfast for 3 people, though we were 4 )) As you can see the corridor floor it is just concrete. The rooms itself are fine. On the website they offer a view to the yard, but in reality you get a room with a view to the construction. You can not sleep daytime as all day long they keep building and talking, making lots of noise. At night we understood that our rooms are between 2 roads and as the corridor is open, without wall we have noise coming to the room both from the door and the window. Moreover, the A/C worked very loud. It was a terrible night and ruined our holiday we planned long to this Samui island. My children’s room window was trembling all night making noise and frightening them. So, the next morning I complained to the manager, and all we could do is just we pay 150usd per night for upgrade to deluxe room and move to a new building. And you know what? Rooms are not the same, rooms are better, fresh and they A/C works quite, you do not hear it. I told the manager that they must have 2 properties on the booking platform as they cheat people. They provide info about the 2nd building only if you open the room photos and read the text, that’s weird and scums do that way. And guess what, we still had breakfast for 3 people only )) Paying total for 3nights fifteen hundred and not offer a breakfast taking into account the situation I explained …)) I won’t come back here again, but if you ever come, please avoid this hotel no to destroy your holiday. This time they said that standard rooms are in old building, next time they will say that deluxe rooms are in old building, it’s very tricky and cheating way doing business. The worst is that the hotel is under international chain Accor. I booked this also because of it’s being international brand to avoid cheating, but couldn’t. It’s bad for both the Mercure Samui hotel and the Accor chain, doing business this way.

James Chong

A Wonderful Beachfront Stay in Koh Samui! Coming from Canada, we spent a lot of time searching hotels across Samui before finally deciding on the Mercure Samui Chaweng Beach Tana and glad we did! Right in the heart of Chaweng, the location is super convenient for getting out and exploring the rest of Samui. The absolute highlight is being just steps away from a gorgeous private stretch of beach with soft white sand and clear water. Breakfast each morning offered a decent, enjoyable spread with plenty of variety. The gym is well-equipped with modern LifeFitness equipment. The entire concierge team and hotel staff were friendly and welcoming throughout our entire stay. A special shoutout to Khun Noon and the team for their exceptional service and warm greetings from check-in to check-out—they made us feel right at home! We'll be back for sure.

Aninchana Saranya

I had a wonderful stay at Mercure Chaweng Samui Tana and can highly recommend this hotel. The entire reception team was absolutely amazing – incredibly friendly, welcoming, and always ready to help with a smile. Their kindness and professionalism made me feel comfortable and valued throughout my stay. A special thank you to the reception staff for their outstanding service and support. They were always attentive, helpful, and genuinely caring. What I especially appreciated was the warm and heartfelt goodbye when I checked out. The team took the time to personally say farewell, which made me feel truly appreciated as a guest and left a lasting positive impression. Thank you very much to the whole team for your exceptional hospitality. I will definitely return and happily recommend this hotel to family and friends.

D & B

All staff are lovely, with lots of smiles. Always responded quickly to all requests. The swimming pool is great but the beach just minutes from the pool is even better, you can swim there even at low tide. Food is very tasty, had been eating nearly all meals there all day, drinks are good especially good value during happy hours. Quick a bit of walk of around 15 min to reach Central, the hotel is at a relatively quiet side of the beach and I prefer this side to the other side which has a big Beach Club which can be very noisy. There is annoying list of penalties that one has to pay for any damages found in the room but the list is incomplete and impossible to keep it up to date and I suggest to Manager Sira to make it an item to tick it off during checkin with a pointer to a document in the company's file that the customers can request to look if needed. Really appreciated the cleaning staff that they even tried to do turn down service for me every night as part of the service for Platinum members. I have walked up and down the beach and checked out all the hotels and resorts and this hotel is the best looking one, very nicely designed. Disappointed that there is no onsite laundry service even though there is a penalty of 250bhat for stealing an non-existent laundry bag! There is still poster in the lift about the obsolete benefits for being Accor Plus members such as 50% discount for food which is no longer true. This hotel is still very good value and I will come back.