Mercure Samui Chaweng Tana

Anne Baldwin

A good hotel and resort! Outstanding beach/beach access to soft white sandy Beach that you can walk for an hour before turning around., excellent on beach massage options, fabulous swimming pool for either swimming lenghts or just splashing around, good gym with alll the basics, excellent rooftop bar with an incredible view, and a great location that allows you to walk down to other restaurants, to the markets and to pick up some supplies, etc. The staff are good. The front staff are exceptional, especially Darvis, who went out of his way to make us feel special. The restaurant and the rooms are good- quite basic however have all you require. Disappointing there were no options for decaffeinated, coffee or tea beverages in the restaurant or in the room. Good value for $$. Recommend ✔️

Nat Lockwood

We had the most amazing stay at Mercure Chaweng! The staff across all departments were friendly and helpful, including the restaurant staff helping out with my many dietary questions. The 3 happy hours across the various bars meant that we were always able to find a refreshment and even the mocktail menu was delicious. I often find resort pools very chlorinated, and I can't stay in them for very long, but this pool was very comfortable (I think it might have been an ozone system) had no smell and didn't make me feel sick at all. We had no issues with 'Thai belly' either, the resort provided daily bottled water in the room and there were also other self-serve water stations throughout the resort. The gym was well appointed with cardio machines, free weights and good air conditioning.

Patrick

I gave 5 stars to the services as all the hotel staff were super polite and warm. However, the hotel has a separate garden wing, which is across the street different from the main building. Initially I thought it’s ok when booking as it appeared to be a garden view with some quiet facing. However when I entered the room, it was facing a side street with an extremely poor sound proof and I could literally hearing ppl talking downstairs. [video attached. It’s already 10:30pm and doors fully closed. You could hear it yourself] We requested to change another room but unfortunately there was only another 2 room facing Main Street available, with similar but slightly smaller noises on a higher floor.Based on the floor plan, only 4-5 out of 25+ rooms per floor had such noisy facing and unfortunately we got such rooms assigned due to our late arrival and high occupancy. I switched to the new room but still could not sleep throughout the entire night and got waken up many times by the traffic noise. Suggestion to the hotel: don’t sell these 4-5 rooms with noisy facing, or do something about it such as at a cheaper price or provide ear plugs. Suggestion to travellers: don’t book the garden wing to avoid the risk, or try to reach the hotel earlier to get the quiet facing room.

Thomas Glandard

I stayed 12 nights at Mercure Koh Samui and very quickly felt like I was at home. From the first days, the staff knew my habits and recognized me, which made the experience incredibly warm and personal. A special thank you to Pam at the reception, who was always smiling and extremely kind. She did everything she could to make our stay enjoyable and was willingly available for any request, showing genuine care and professionalism. All the hotel services are pleasant and efficient, and the location is excellent. A wonderful place that I would definitely recommend.

Melissa Eisner

Great location for spending your time in Koh Samui. It’s easy from here to walk for dinner anywhere, lots of bars nearby too. It’s also front row on the beach with loads of loungers on the beach and by the pool. Happy hours every day at the various bars, and there’s a pool bar and a beach bar. Breakfast buffet is nice with lots of local and international options. Great rooms, clean and modern. Lovely staff all over the property. Can’t wait to vacation here again.