Novotel Bali Nusa Dua

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We had a wonderful stay at Novotel Nusa Dua. The service was outstanding from the moment we arrived until check-out. Every member of the staff was friendly, welcoming, and genuinely eager to help, which made us feel comfortable throughout our stay. The rooms were good and comfortable, although fairly standard, and the breakfast was decent with enough variety, even if it wasn’t the highlight of the hotel. The real standout was the exceptional hospitality and the spa experience. A special thank you to the massage therapists Rina and Hapy. Their professionalism, attention to detail, and skill made our treatments incredibly relaxing. They truly made our vacation even more enjoyable. Overall, we had a great experience and would gladly stay here again. Thank you to the entire Novotel Nusa Dua team for making our holiday memorable!

Alok Singhal

We had great experience at Novotel Nusa Dua with great staff and anazing hospitality. People from front desk to restaurant to housekeeping to pool staff all are too courteous and nice people. Everyone was so eager to help and make guests' stay memorable. This is my one of the best experiences with Novotel so far globally. Highly recommend for family vacations. For early checkout, breakfast boxes could be better but that's not such a big issue that I would deduct one star for that.

Peter Adamovic

Our first time at Novotel Nusa Dua but not our last!! We are Accor Members but we usually only use our points in Australia but since it was our 20th wedding anniversary, we decided to give Bali a try and Nusa Dua has not disappointed. Sakthu even organised a complimentary cake plate for the Mrs and I when we arrived and it was left in the fridg3 for us to enjoy. The 1 bedroom apartment is phenomenal, luxurious and modern enough for normal folks. Is it perfect, no, but the room has a decent size kitchen, nice rain shower, great size living and dining area and a good bedroom and huge balcony. It could use a TV in the bedroom but.....first world problems. 🤣 The resort staff are lovely, the pools are decent although I feel like they could skim them a little more often to keep the leaves out. It's also usually a struggle to get a seat unless you reserve in the morning by throwing a towel on 1 or 2 around 8am so be aware. Reception staff were helpful and while the resort will try to sell you Accor Membership (they are an Accor resort), you can say no and then just utilise the credit they offer you for joining the presentation, or just say No. This is their job so I don't really judge. 😉 The food and drinks are ok but we tend to eat out at Bali Collection or in the local restaurants just up the road. Much cheaper and more selection. Overall, I would highly recommend Novotel Nusa Dua and will definitely bring the family back when we visit Bali next.

Johnny Debb

Sri and Angga have been amazing during our stay. They clean our room every day and always do such a wonderful job. The room is always spotless, fresh and beautifully maintained. They are both very friendly, polite and welcoming, and always greet us with a smile. We really appreciate their hard work and attention to detail. They made our stay even more enjoyable. Thank you, Sri and Angga, for your excellent service

alexandra meidiana

Hotel location is in Nusa Dua complex but there is no direct access to the beach from the hotel. The hotel provide shuttle service to the beach quite often so it is not a big problem. Check in and check out process was handled smoothly by the friendly front desk team. Member recognition was excellent by the hotel team. But during my stay, there is a line for both the check in and check out so we have to wait a bit before being processed. We were assigned the suite room and the room was very big with separate living room and bedroom. There is also dining table and big refrigerator provided in the room. There is only bathtub for shower and the bathroom size was just standard. Although the room feel a little bit dated, it is quite well maintained Breakfast served everyday in the main restaurant was quite good with plenty of choice and taste good. We also had dinner once and the service and food quality there was very good. Hotel ground was quite large with plenty of garden and walkway to take a relaxing stroll around the resort. Service throughout the hotel was very friendly and the staffs managed to keep the hotel room and facilities well maintained.