Park Hyatt Abu Dhabi Hotel and Villas - Saadiyat Island

Simranjit Khurana

We had a lovely stay at Park Hyatt Abu Dhabi Hotel and Villas. The hotel feels calm and welcoming, and the service was great throughout. At breakfast, Kashika really stood out. She was genuinely friendly, always checking in with a smile, and made sure everything was just right. It’s small moments like that which make a stay feel memorable.

Khalid alhammadi

Dear Park Hyatt Saadiyat Management Team, I am writing to formally express my deep dissatisfaction with the organization and services provided by the hotel during my wedding, which took place yesterday on January 3, 2026. Unfortunately, the overall experience was far below expectations and caused me significant stress on what should have been one of the happiest days of my life. To begin with, the bride’s room experienced repeated power outages throughout the day, which was extremely inconvenient and unacceptable, especially on such an important occasion. In addition, the music was stopped at exactly 11:00 PM, despite our expectations and prior experiences with the hotel. I would also like to highlight that no special or private room or suites was provided for us as the bride and groom on our wedding day. What added to my disappointment is the inconsistency in service. When my one of our family held her wedding at your hotel in February 2025, she was provided with a dedicated bridal suite, the music continued until 12:00 AM, and the overall atmosphere was calm and well-organized. Sadly, my experience was completely different. The environment was tense, and I did not feel comfortable or relaxed as a groom should on his wedding day. I believe the level of service provided did not reflect the standards expected from a hotel of Park Hyatt’s reputation. I hope you will take this complaint seriously, investigate what went wrong, and provide a clear explanation for the shortcomings we experienced. I look forward to your response and to understanding how this matter will be addressed. Sincerely, khalid alhammadi

Jason Hart

We had a really enjoyable time at Park Hyatt Abu Dhabi Hotel and Villas. The atmosphere around the beach was relaxed and welcoming, and the service made it even better. Deepanshu was especially great, he was friendly and always made us feel comfortable, like we were being looked after by someone who genuinely cared. His warm attitude really made us feel at home.

Rani P

Excellent experience with check-in and room view, amenities and kudos to the housekeeping team (Mukesh and Anjanette) for making the stay perfect. Breakfast buffet had varied options, including made-to-order items that you can let the helpful waitstaff know to bring to your table. Something unique that I've not seen elsewhere is the option to order special pillows (image of options attached) for extra comfortable sleep. And besides luggage storage, Park Hyatt offers shower facilities in their Spa till 10pm, which is a life saver if you want to do a tour or something else before a late flight. ~ 30 mins to Abu Dhabi airport from hotel.

Nicole Rosenthal

It was a very good experience with the hotel staff. Peter at the entrance, welcomed us with a big smile on his face. He remembered us from the last year, as well as we did him. Puja at the restaurant and some of her colleagues greeted us with overwhelmingly positive highlighting exceptional helpfulness and friendliness. Jean Paul at the beach is one of the most friendliest beach attendant we have ever seen. Our chamberservice let by Duminda made our room very clean and comfortable every day. Overall we would like to express our joy and gratitude for their proactive service and attentiveness and hope to come back as soon as possible. The hole stuff made our holiday unforgettable.