Renaissance Phuket Resort and Spa

Richard Thomas

I originally had a stay booked at the JW Marriott Phuket Resort & Spa but changed it based on reviews that described the Renaissance next door as the more private, adult-focused option. Multiple reviews suggested it offered a calmer, more refined atmosphere — closer in feel to places like Vana in Samui or The Sira in Lombok — despite being a Renaissance-branded resort. That portrayal doesn’t match reality. While the property itself is pleasant — modern rooms, well-kept grounds, and generally good service — the experience on the ground is very different from what those reviews imply. The pool is small and becomes crowded quickly. Even though there is a separate kids’ area and splash pool, the main pool is still overrun with children, which completely undermines the idea of a more adult-leaning or tranquil environment. On top of that, there’s a strong European 4-star package-holiday feel, including the familiar behaviour of sunbeds being “reserved” with towels for hours while no one is actually there. The overall atmosphere is busy and mass-market rather than calm or refined. It does not deliver the chilled, grown-up vibe that many reviews led me to expect. Bottom line: It’s a decent hotel, but it is not the relaxed, adult-focused retreat that reviews suggest. If you’re looking for something genuinely calm and grown-up in Phuket, there are much better options.

martin osicka

We expected more… Hotel belongs to Marriott’s resorts, that’s why we chose it. Unfortunately it didn’t fulfill our expectations. Fullboard package was messy, you’ll get just some paper card with “coupons” for the food. But everytime we went for the lunch/diner, nobody knows what this fullboard covers. For every food you wait cca one hour, for drinks 20 minutes. Breakfast is repetitive with no so much to choose from. Basket with fruit in our villa was not replenish during our stay. No refreshment during the day - you’ll get bottles of water in your room, but anywhere out of the apartment you have to pay for water (which is weird in country where is usually 30 degrees). For example, we had a diner in Takieng restaurant, where they charged us for bottle of still water and then, after 10 minutes one lady came and pour us a water from a jug. 🤪 But we also have to highlight some positives - definitely kind and diligent staff, location of the hotel (empty beach 🔝, not crowded), calm resort, amazing spa treatments, privacy within pool villa. Overall, our stay was good. But from 5* stars hotel and the price we paid we would’ve expected much more.

vasja hramec

Previously shared a fairly negative review due to bad experience with dining on our initial day of stay. But afterwards, the hotel staff managed a complete turnaround and gave us an excellent experience during our stay. Dining on all other days was superb. Especially the beach restaurant - a gentlemen named Pond is extremely polite, helpful and hospitable. Kudos for the great service to entire staff. Also the hotel is nice, well kept. Beach experience is lovely. All in all; great hotel. P.s. 4 stars on the “room” section is because the rooms really are stripped of all the amenities. I definitely suggest to hotel to improve the room equipment level; add amenities, add coffee machines and add pillow menu (poor quality of pillows).

Ph Phouthavanh

Located in the opposite side from the all-year-round crowed Patong area, this hotel is a perfect place to relax. We stayed there for a vacation and their service was very good. They even prepared the crib for our baby in the room. The breakfast was also fantastic with variety of food and the staffs were also attentive (they even have starbuck inside the hotel). The hotel itself is a bit far from shopping center (where more luxurious hotels are located), but it was fund to move around with the bicyces the hotel provided (of course they also have some transport service by golf-cart like vehicle). We were enjoying nice and quiet ocean view while moving around.

Rocket Man

I had such a wonderful stay at Renaissance Phuket Resort & Spa. From the moment I arrived, the staff were incredibly friendly and welcoming — you can really feel their genuine hospitality. The location is perfect: peaceful, relaxing, and just a short drive from the airport. My room was very clean, beautifully designed, and had everything I needed. I especially loved the balcony — it was the perfect spot to unwind and enjoy the view. Breakfast was excellent with plenty of tasty options, and the hotel also has great Thai and Western restaurants for dinner. The spa was another highlight — very professional and relaxing. I don’t usually write hotel reviews, but this place truly impressed me. I’ll definitely come back the next time I visit Phuket. Highly recommended!