Sea Beach Aqua Park Resort

Dimitar Borisov

We recently dined at Italian restaurant Tuscany and it was one of the best Italian restaurant experiences I've had in a long time. From the moment we walked in, the warm ambiance, with its soft lighting, classic Italian music, and beautiful décor, made us feel right at home in Tuscany. The food was exceptional — Every dish tasted authentic and full of flavor. However, what truly elevated our dinner from great to unforgettable was our waiter, Nabeh Mahmoud. Nabeh displayed the highest level of professionalism I've seen in any restaurant. He was incredibly knowledgeable about the menu, offering thoughtful recommendations that perfectly matched our preferences. His attention to detail was impeccable — water glasses were never empty, plates were cleared at the right moment, and he anticipated our needs before we even asked. What stood out most was his perfect balance of warmth and professionalism. He was friendly and engaging without being intrusive, and he carried himself with genuine confidence and care. It was clear that he takes real pride in his work. Thanks to Nabeh, we felt truly valued as guests.

Brehnen Sheehy

Arrived in December and forgot to make this review... its not amazing at all but before the negatives I will say the Russian part of the hotel and the other nationals is NOT noticeable, no issues with this other than a separate restaurant. The bar inside the lobby was great the lads running it were great fun and made the evenings more entertaining than the entertainment put on offer. The pier and lifeguards were amazing including one lifeguard on the pier who would bring us a water in the mornings without even asking us which made us spend a lot more time on the beach than we expected. The customer relations were also very nice but did seem extremely concerned with any issue offering lots of extras which wasn't needed but I guess its to try and maintain the 4.2 stars this place somehow has Now to start with service, it was strange as staff did literally the bare minimum with no realisation how much people have spent and become very rude if they are not tipped, the man that showed us to the room was odd kept lingering around when we said we are ok to explore the room ourselves and remained at the door expecting a tip for showing us the room..is this not in the job description? The food was terrible...almost everything gave me an upset stomach resulting in multiple visits to the toilet through the night and my BIG issue with the food is the "themed nights" almost every single night wasn't on theme and it just became more and more disappointing. Italian night for example had NO pizza... just scrap the theme nights and serve the same rubbish every night. One thing that really annoyed our group was the constant harassment from staff in the massage spa and beach activities. We would say no to the same person each day about 5-6 times it just became really frustrating. The aquapark isn't great, my sister split of foot open on the floor and myself sprained the ligaments in my ankle after coming off one of the slides so please be wary when using the aquapark. al la carte was terrible and was incredibly rushed we had eaten 3 courses in 20 minutes just had no time to get through to the next course and food was mediocre anyway wasn't really anything special and just felt like table service with main restaurant food. There was also loads of construction going on with no corded off area someone was smashing a balcony before refurbishing it and the rubble was literally falling onto the floor and path where people walk...if this was a busy time for the hotel there would most likely be some serious health and safety lawsuits heading their way but overall it was just ridiculous and I think based on how the majority of people acted staff from the hotel or the spa or beach if this is the general culture of Egyptians I will not be returning to this country if I have to tip everyone I say hello to.

Lianne Brooks

We have just got back from 10 days at sea beach as a family of 6 and our first time in egypt. What can I say the moment we walked in through the lobby the staff was very welcoming. The hotel was beautiful all throughout. The service was great and life guards and all reps were very pleasant. We had 2 rooms looking over the resort and I couldn't fault these rooms. They were very clean and tidy throughout. For our stay we became friends with our cleaner Saied lotfy , he was brill and such a lovely gent. He wrote notes to the kids in Arabic and my children learnt to write in Arabic back to him, he made cute towel decorations and made the room very clean and tidy everyday! Which i did not expect. We have now stayed in touch we Saied and hopefully will come back to visit him or see him in England 😁 The hotel from entertainment to shops, pool beach, activities were amazing. The food was abit hit and miss but nothing we didnt like. The staff work so hard everyday making it fun for everyone. Would definitely recommend sea beach. Special mention to Saied lotfy a very hard working man the hotel is lucky to have and Soltan at the shop who looked after me when I weren't well and helped the kids when they got sunburnt. 2 days back in England id return in a heartbeat. What a lovely place and country 😊

Khawaib Ahmed

Extremely disappointing stay – serious hygiene and service issues I stayed at Sea Beach Edge by Rotana (formerly Sea Beach Aqua Park) and unfortunately the experience was extremely poor, especially considering this appears to be under new ownership. Cleanliness was unacceptable. The room was clearly not cleaned properly. I found multiple hairs in the bedding and visible stains on the pillows, giving the strong impression that the bedding had not been replaced after previous guests. This is basic hotel hygiene and completely unacceptable. Air conditioning and air quality were alarming. The AC unit was very noisy, and the vents were full of mould, dust, dirt, and even spider webs, all of which guests are expected to breathe in. I have photos as evidence. This is a serious health concern, not just a comfort issue. Bathroom conditions were disgusting. The toilet area was filthy, particularly behind the toilet. The shattaf (bidet sprayer) was broken, making the bathroom unpleasant and unhygienic. Poor and unreliable Wi-Fi. The Wi-Fi was extremely slow and often did not work at all, making it impossible to rely on for even basic use. Unacceptable treatment at checkout. The hotel refused to allow my pre-booked pickup taxi to enter the hotel, forcing me to take my luggage outside the gate with a 7-year-old child. What made this worse is that the same taxis are allowed inside when dropping off arriving guests. This clearly shows that the hotel prioritises new arrivals and shows little care for guests who are leaving. Overall, this stay was far below any reasonable standard. Cleanliness, health, and basic guest consideration were all lacking. A change in ownership should mean improvement, but sadly that was not the case here. I would not recommend this hotel until major improvements are made in hygiene, maintenance, and guest service.

Blinchik S ikroy

I really liked the experience in this hotel, rooms are comfortable, pretty big, everything works there. Service is really good, perfect cleaning, good work of food and beverage department. Location is good too, not far from the airport, beautiful coral riff convenient entry to the sea for kids. Clubs and animation for kids are perfect, you don’t need to worry about what your children are doing and how they are treated.