The Apurva Kempinski Bali

Nicolas Grey

Our stay at The Apurva Kempinski Bali was nothing short of exceptional. From the moment we arrived, we were blown away by the stunning atmosphere, breathtaking property, and incredible attention to detail throughout the resort. A special thank you to Steffanny, who checked us in and immediately made us feel welcomed and valued. Her warmth, professionalism, and genuine hospitality set the tone for our entire stay and made a lasting impression on us. The food was outstanding at every meal, with a fantastic variety of options and consistently excellent quality. Whether it was breakfast, lunch, or dinner, every dining experience exceeded our expectations. What truly sets this resort apart is the hospitality. Every member of the team went above and beyond to ensure we had an unforgettable experience. Combined with the beautiful surroundings and world-class amenities, it created the perfect atmosphere to relax and enjoy Bali. We cannot recommend The Apurva Kempinski Bali highly enough and look forward to returning in the future. Thank you to Steffanny and the entire team for making our stay so memorable.

Evel Marcelin Kusuma

Had an absolutely wonderful stay at this hotel. Thank you so much as well for upgrading us to the suite room type we had been dreaming of. The service from everyone was exceptional — from the receptionists, the bellmen, the staff who escorted us to our room, the buggy drivers, and the housekeeping team. Everyone was warm, friendly, and welcoming throughout our stay. Thank you as well for the honeymoon surprise prepared in our room. We also truly enjoyed having dinner at Pala Restaurant. The service from all the staff there was incredibly kind and attentive. We will definitely come back again in the future.

James Wong

I was debating whether to post or not because I was considering gatekeeping this treasure to myself — but she deserves all the best. Lisna is absolutely my favorite here at the Apurva Spa (massage). I always ask for her because she is a true master healer. She knows the pressure points that really release those knots. Absolutely amazing strong gifted hands, with a wealth of knowledge. She gets me ever. Single. Time. She is just amazing. Will definitely be back to see her the next time I visit — and so should you. Trust me, you won’t regret it. Regarding the hotel and the facilities, the price is just right. Quite pricey, but well worth it for the facilities, the amenities, and the spectacular views anywhere you go. It’s like a museum or an art gallery, with several restaurants that are so hard to get reservations for on a regular — including the famous aquarium restaurant: Coral. Fabulous dining options, friendly staff, and just an excellent place to spend your vacation at if you’re looking to just stay in.

Zuhairah Aidit

The service provided by Mbak Sri and Bayu was truly impeccable. They were exceptionally attentive to my family throughout our visit. They proactively replaced our used utensils without being asked, regularly checked on us to ensure everything was satisfactory, and thoughtfully noticed when our hot drinks were finished and asked if we would like to order more. And they even gave animal balllon to our toddlert I am genuinely impressed by and grateful for the outstanding hospitality demonstrated by Sri and Bayu. Their attentiveness, initiative, and warm service made our experience even more enjoyable. They truly deserve recognition for their excellent work and dedication to customer service.

Mark G

The service and staff were truly exceptional throughout our stay. Every member of your team demonstrated professionalism, warmth, and a genuine commitment to ensuring that guests feel welcome and well cared for. Combined with the outstanding quality of your restaurants, this created a truly memorable holiday experience for us. Returning for the third time, we were once again impressed by the consistently high standards you maintain. Each visit seems to surpass the last, making our time there even more pleasurable and enjoyable. We sincerely appreciate the dedication and attention to detail that continue to make your establishment such a special place to visit.