The Ritz-Carlton Langkawi

James Graham

I cannot begin to describe how absolutely perfect our experience was at the Ritz Carlton Langkawi. We booked for 10 nights for our honeymoon, the staff throughout have made it a completely unforgettable and memorable experience for us. It is a truly beautiful place to stay, nestled in the forest with pristine pools and beach. I’d like to give special mention to three staff in particular, who went completely above and beyond: 1. Mia. She is an outstanding representative and ambassador of the brand. I had to visit the medical clinic for a concern I had, when I asked to see a doctor, she came to find us during our dinner to help make those arrangements. She did so with true care and compassion, and made arrangements within an hour to make it happen. Throughout our stay, she regularly checked in on my condition. She is a genuinely compassionate person with a big heart. 2. Muhen, Senior Concierge - another outstanding ambassador to the Ritz Carlton brand. A very personable guy, infinite levels of knowledge of Langkawi and hospitable throughout our stay to no ends. 3. Miraj, our housekeeper. He made every return to our room very special. From surprising treats, ensuring our cables were tied, the lovely notes and the baths filled with petals. Everything was so thoughtful. It is for these reasons I am so loyal to the Ritz Carlton and broader Marriott brand (Titanium member). We both can’t wait to return!

nencov Emeshe

One of the most beautiful hotels on the island surrounded by a lush forest. Great design! We would like to mention an exceptional bar called the Horizon next to the infinity pool having signature cocktails! We were perfectly advised by Julien Hugues who described with details each cocktails and helped us to choose the one could fit our taste. He had patiens, was very polite and knowledgeable. We enjoyed each moment of our stay. If you are on the island never skip this spot. E

Je An

This is a beautiful property with 5 star service from beginning to end. We were greeted immediately upon arrival and escorted to the check-in area and given cold towels and drink/snack. They explained the property thoroughly and also handed us an updated information sheet. The room was large, comfortable and clean. Saw monkeys often from the balcony. Turndown service with a little snack. Every staff member was so friendly. We like to walk around though hot outside and anytime a buggy drove by they would ask if we needed a ride. It was our anniversary and they had decorated our room and on our last night they had a bottle of wine and a cake placed in our room :) The grounds were nicely maintained and the pools and beach were lovely. I believe breakfast is included for everyone. Platinum members also could redeem a welcome drink at the restaurants. There was a wedding one night and a couple of the restaurants were closed though they did have this on the information sheet so sure to read it. Reservations for the restaurants is recommended. That leads me to my one complaint: the food was just average. Since food at the hotel is significantly more expensive than outside, you're probably better off getting a grab and going off site for food which we were too lazy to do 😅

Charles C

A massive thank you to the team at the Ritz-Carlton Langkawi for making our engagement stay so memorable. The ocean view villa was stunning, and we loved that it was positioned perfectly to see the sunrise. We were so impressed by how the staff handled everything; the room decorations were a beautiful touch, and every request we had was met with a 'can-do' attitude. The logistics, including the airport pick-up and drop-off, were handled smoothly, allowing us to just relax. Every meal we had was delicious. You made us feel truly valued and cared for.

Yusri Onchek

We had such a wonderful stay and truly felt so well taken care of from start to finish! The staff were absolutely friendly, attentive, and always ready to help with a smile. A big thank you to Jafni, Aizat, and Akmal from the bell service team for assisting us with our luggage and helping arrange our small tour thru the resort. We were celebrating our anniversary, and the room deco prepared by Juju, Fiza, Tini, and Rasyidah were such a lovely surprise. Thank you for the thoughtful gesture! Our little one had the best time at Ritz Kids and he spent almost two hours there, big thanks to Que and Zuha for entertaining him and keeping him engaged throughout the evening. Appreciate your passion. Notbto be forgotten, thank you Mr. Karthik on your assistance over the pool. My wife and son also had a fantastic early morning kayak session. Azam was incredibly patient and shared such helpful kayaking tips with us. We will definitely be coming back again! 😊