The Westin Resort Nusa Dua

Mimikyu

The Westin Resort Nusa Dua is well known for its wellness-focused concept and comfortable beachfront setting. The property features beautifully landscaped gardens, multiple swimming pools, and direct access to a clean and calm beach. The rooms are cozy and modern, equipped with the famous Heavenly Bed that ensures restful sleep. Many rooms offer relaxing garden or ocean views. The resort is family-friendly, offering activities for children while maintaining a peaceful atmosphere for adults. Breakfast is a standout experience with healthy options, fresh juices, and international cuisine. The staff provide warm and efficient service, reflecting genuine Balinese hospitality. Overall, The Westin is ideal for travelers seeking relaxation, wellness, and dependable comfort in Nusa Dua.

Aram Chtchyan

Excellent front desk team, smooth check-in process, and very good breakfast with friendly staff. The people working here are the hotel's strongest asset. Unfortunately, several issues prevented this from being a truly great stay. The air-conditioning system is poorly designed and does not regulate temperature properly. Regardless of the temperature selected, it keeps blowing cold air and the room becomes uncomfortably cold unless the AC is switched off manually. Wi-Fi is slow, unreliable, and disconnects frequently. Mobile app service requests are often misunderstood or fulfilled incorrectly. The smoke detector is positioned directly above the bed and flashes every 15 seconds throughout the night, which is distracting when trying to sleep. Housekeeping was inconsistent. Washcloths and hand towels were difficult to obtain, and bathrobes removed during cleaning were not always replaced. There are also safety concerns, including uneven stair risers that create a trip hazard and very slippery bathroom floors. Breakfast quality was good, but coffee and tea service was often slow and uncoordinated. The Elite Member photography voucher is also misleading. To receive the single complimentary photo, guests must first spend time on a photo shoot and sales presentation. For most guests, it's simply not worth the effort. Overall, great staff and breakfast, but several comfort, maintenance, and service issues need attention.

Ben

We had a wonderful 3 days and 2 nights stay here! From the moment we arrived, the service was truly exceptional. Every single staff member was warm and attentive, but we would especially like to thank Ms. Arisa and Ms. Septa. Despite the hotel being fully occupied, they went the extra mile to help change our room and even kindly allowed us to use the thermal facilities free of charge. We honestly did not expect that level of care and we deeply appreciate their effort. The breakfast was lovely — very tasty with a wide variety of choices. It was absolutely worth the price and something we looked forward to each morning. The facilities are amazing and truly five-star resort worthy. With beach access, canoe bicycles, the pool, and many other activities, we never ran out of things to do. We spent our entire stay enjoying everything the hotel had to offer. Our renovated room was beautifully designed, although a bit on the smaller side. However, the bed and duvet were fluffy and very comfortable, which made for great rest. There is ongoing renovation, so it can be slightly noisy at times. That said, the outstanding service, great food, and excellent facilities more than made up for it. Overall, it was a memorable and enjoyable stay.

ragu ramasamy

Clean comfortable place. Kids club really something that need improvement . They are doing Reno now. Could have better seaside service.There should be some night activity and entertainment (better if family friendly). Boring. Price to place doesn’t add up. Beachside not so clean. Seaweed keeps floating all over. And activity vendor keeps disturbing by beachside. Buffet breakfast needs improvement . Overall experience is ok.

Stephane DeMontgros

I recently stayed at The Westin Resort Nusa Dua, Bali and really enjoyed the experience. My very late check-in was handled to perfection by Denny and Angga. The freshly renovated room was very nice, and I appreciated the balcony to get some fresh air and a first feel of the island. The next morning, I enjoyed my early run on the beach just in front of the resort. You can run in both directions, which adds welcome diversity to the stay. Breakfast was excellent. The two main hosts Mataram and Sumadita were both fun and caring, and the team very kind and helpful. The food spread is both massive and delicious. I also appreciated unwinding at the end of my day at the outdoor beach bar, featuring nice tunes by a female DJ together with local bites and fresh beers. This resort, driven by General Manager Sander, is a superb option for your next Nusa Dua stay.