Tivoli La Caleta Tenerife Resort

K Wilson

Wow!! We have just returned home 2nd Dec after 9 fantastic nights.We had the most perfect stay! From check in to check out it has been amazing. The little touches like our glass of check in Cava we were asked if we would like another glass that's the first time a hotel has offered us a 2nd, arrived about 1pm and our room was ready so declined. The room a partial ocean view was just stunning, the bed was huge and so comfortable. Complimentary water was left everyday in the room. Turn down in the evening every night with chocolates and notes. We only ate at Guilty restaurant at lunch times but the food was always delicious. We had drinks in an evening on our way out at seen and we loved the beach vibe with djs or live singers but it was a lovely restaurant low key vibe not too loud. Pools were fantastic we used middle pool most days it was heated and quite chilled mainly adults as was deep from entering the water. Bottom pool was colder but nice once in and was much more suitable for children and thats where families seemed to go. We didn't use the adult only one even though we generally stay in adult only hotels as it wasn't needed we were happy around the mid pool. We saw reviews that said music was too loud we love peace and quiet however found the music around the pools to be absolutely fine. We were allocated a room to shower in on check out which was seamless. The whole of the hotel is absolutely spotless we couldn't fault our stay and already Planning to return. Our last stay in Feb was at Bahia Del Duque and we found this to be much more superior to there. Thank you to all the team we can't wait to visit again. Many Thanks Mr and Mrs Wilson Room 349

Julie

Such a lovely hotel in a perfect location. Very welcoming and friendly staff throughout the hotel, making the vibe incredibly relaxed. The rooms are spacious and comfortable, the breakfast buffet extensive. Really enjoyed the restaurants and bars, and the hotel is adjacent to the beach and a stroll away from plenty of dining options. Lovely pool areas including an adult only section. Really enjoyed my stay!

James Tuck

The hotel itself is fantastic, as are the staff and all the facilities. Superb breakfast and location, just a 25 minute taxi ride from the airport and a short walk to the local reataurants. I've given it an overall rating of four stars for the hotel and rooms as I found the mattress to be very firm, the staff kindly provided a mattress topper but I still didn't get a single good night's sleep and woke up with back ache every morning. I've stayed in Hyatt and H10 Hotels and their mattresses are fantastically comfortable.

Pavel Gabriel

This hotel is absolutely gorgeous and the location is perfect! The staff were super welcoming and friendly everywhere, which made the whole vibe incredibly relaxed. The rooms are big and comfy, and the breakfast buffet had everything you could want - top notch! Thank you for everything!

Samantha Morgan

A great first impression and one of the warmest welcomes I have experienced. I emailed ahead advising that my flight would get in during the morning and if there was a chance our room could be ready and they delivered! I was fully expecting to just store luggage and wait until 3pm to check in so it was great to be able to get settled immediately. The premium ocean rooms are clean, spacious and comfortable. Thoroughly enjoyed the fact we had the option of a bath or a shower (both separate) and that the toilet was separated. We had a balcony and a garden terrace which was across the hall and we didn’t use to be honest. - we used the pool instead. The balconies are non-smoking FYI. We ate breakfast around half 8/9am and found it fairly quiet. Lots of variety and discovered something new every morning. Our home flight was mid morning and when we came down for breakfast at 7am we were the only ones in there. The salt water swimming pool is lovely and where I spent most of my time. Sun beds being reserved wasn’t an issue and there are between the different pools. The pool side service was hit or miss and it wasn’t clear what everyone was doing. This meant we drank our own things by the pool most of the time which we bought at the supermarket and only ordered food from the pool bar. On our last day we were advised that you aren’t actually allowed to drink your own drinks by the pool which came as a surprise as there were no signs and multiple employees saw me throughout the week and didn’t say anything. Suggestion would be to add it to your pool rules which are displayed by the bar - would’ve saved us an awkward conversation. The location of the hotel is lovely. When you leave the hotel from the front if you go left or right you will find lovely restaurants although a limited amount of bars so suited our quiet holiday needs. Hotel charges €8 for a Heineken or Amstel whereas local restaurants charge €4 for a Dorada so worth popping out and enjoying an ocean view and cheaper drinks. My other half also appreciated the gym facilities and he enjoyed his massage. We enjoyed the 15% off voucher which came through our door a few days into the holiday. Overall it was my first experience staying at this hotel chain and I would stay again as someone who doesn’t mind a quiet and relaxed holiday.