Twinpalms Surin Beach Phuket

Joey Tan

What I enjoyed about the hotel: ✅ The aesthetic of the hotel with the pool being the center core - where most of the guests hang out ✅ Room is spacious & clean though missed small part such as under the bedside table which was dusty ✅ Service is excellent! Staff are friendly and helpful ✅ The complimentary drinking water & Nespresso machine at the gym ✅ The breakfast spread which variety can be improved but taste/ quality are generally good especially th focaccia. I wish there was more local dishes though ✅ Free shuttle to Catch Beach Club I booked this hotel knowing that it doesn’t come with direct beach access, hence it was alright and the free shuttle to Catch Beach Club made up for it. Only wish that hotel guests can enjoy free sun lounger at Catch.

Adu B

Our experience at Twinpalms was amazing. The staff was exceptional, and the hotel is simply breathtaking. Our room was simple but beautiful. Breakfast is very good with a lot of variety, including vegan food. In front of the hotel, we have Surin Beach, which is 5 minutes away. We will definitely be back.

Ivy Di

A Stylish Stay That Misses the "Resort" Mark If you’re looking for a sleek, architecturally stunning base in Surin, Twinpalms Phuket certainly looks the part. However, depending on what you value in a tropical getaway, the reality might feel a bit more "metropolitan apartment" than "island paradise." The Vibe: Chic, but Lacks Soul While the hotel is technically a 5-star property, the atmosphere leans heavily toward upscale serviced apartments. The minimalist design and layout around a central pool are visually appealing, but it lacks the sprawling, open-air "holiday" feeling you expect from a luxury resort. It feels functional and private, but perhaps a little too clinical for a relaxing vacation. Location & Beach Access In theory, being at Surin Beach is a win. In practice, there are a few significant drawbacks: • No Sea Views: The clever landscaping and low-rise design mean you are tucked away from the ocean. You won’t be waking up to the sound of waves or a blue horizon. • The Beach Situation: Twinpalms does not have its own private beach. You have to cross a public road and a huge carpark to reach Surin Beach, which is entirely public. While the water is somewhat clear, the beach itself lacks the manicured exclusivity of other 5-star spots in Phuket like The Surin Resort. Dining & Amenities • The Spa (The Saving Grace): If there is one area where the hotel truly hits that 5-star mark, it’s the Palm Spa. The treatments are professional, the ambiance is serene, and it provides the genuine sense of relaxation that the rest of the property lacks. • Breakfast: Unfortunately, the morning spread is fairly average. It covers the basics, but for a 5-star rating, you'd expect more variety, local flair, and higher-quality artisanal options. • The Pool: The lap pool is the centerpiece of the property. It’s great for a serious swim, but again, the layout reinforces that "apartment complex" aesthetic rather than a tropical lagoon. Final Thoughts: Twinpalms is perfect for the traveler who wants a stylish, quiet "home base" and doesn't mind commuting to the sand. However, if you are looking for that classic, toes-in-the-sand tropical resort magic, this might feel a bit sterile.

Food please Dubai

We were staying one night in Twinpalms Surin beach Phuket to celebrate our anniversary. The staff welcomed us friendly with some bracelets made of yasmin flowers and guided us to a room with a pool view. They have fruit hour included to hotel guests from 3 to 4pm every day and they have yoga available to book too. Hotel gym was high class gym with all the facilities such as sauna. Pool was free to use up until midnight which was really nice since the pool looks amazing during the night time.

C K

Five stars for Twin Palms Surin Beach. We were a family group of adults and loved every minute of our stay. A high level of attention to detail really makes this property a genuine five star experience. Highlights were the breakfast buffet, a great friendly team and the welcome. I can't wait to return.