AluaSun Lago Rojo

Stephen Henderson

This is a really good hotel in a great location for the beach, restaurants and shops. The public areas are really well maintained, clean with excellent décor. The staff are all absolutely amazing. Things that were really good - the foyer, restaurant, rooftop pool. The rooftop is good and despite some of the other reviews did not really ever have a problem getting a bed. Good range of food and drinks available on the rooftop. The buffet restaurant has a really good selection of hot and cold food available, with lots of staff clearing tables and keeping the selection topped up. Freshly cooked eggs, omelettes, pancakes. Lots of fruit, cheese, meats, hot breakfast. Good value for money for breakfast. Ate once in the evening at the hotel and they had a similarly amazing range of hot and cold food available. Evening entertainment is decent with the bar open and the most AMAZING staff at the bar. Rooms - had a junior suite and was really good size. Found it similar to other reviews that the bedrooms are a little dated and could do with some updates, however they are very clean with decent furnishings. Good sized wardrobe, 2 beds pushed together to make a decent sized bed. A 2 seater couch and a chair in the sitting area with a small patio to sit outside. Room faced the road which gets the afternoon/evening sun which was nice. Air conditioning is good and efficient. A safe in the room but you need to pay a deposit to use this which is a bit outdated. Bathroom is a good size although, again, a little dated. Towels were changed when requested. Good pressure and temperature from the shower.

Izabela Grinkevic

I arrived at the hotel on 18 August, and overall I have had a pleasant stay. The hotel is nice, the location is great, and everything has been fine apart from one very disappointing incident. After the room was cleaned, I noticed that my headphones had disappeared from my room. I had left them next to my bed, and I never expected that something like this could happen in a four-star hotel. I immediately spoke to the manager, but unfortunately, the only solution offered to me was a key to the safe for two days. I was very upset and disappointed because I have travelled all over the world and have never experienced anything like this before. For me, this is not about the value of the headphones, but about trust and feeling safe in my room. I believe guests should be able to leave their personal belongings in their room without worrying that something might disappear. I would therefore strongly recommend that future guests keep everything in the safe — even personal items such as expensive perfumes or headphones. Apart from this incident, I have enjoyed the hotel. However, unfortunately, this experience has affected my overall impression and left me very disappointed.

Nasser Shukayr

Beautiful hotel, great team running the place, ideal location just a few steps from the beach, and an absolute bargain price. We had a very nice room looking out directly at the Mediterranean Sea. Breakfast is quite good with a large variety of items. The place is spotlessly clean and well maintained. Still, the main feature of this hotel is that it's right in the middle of Carihuela Beach and a bargain price. Plus, hyatt program members enjoy all their status benefits. Highly recommended!

Claire Mc Cafferty

Superb hotel, spotless, friendly professional staff, great atmosphere and so close to the beach. It was perfect for us. Breakfast was lovely, we ate out each evening so we can't comment on dinner but I'm sure like everything else it would have been great. Adrian in particular could not have been more friendly, helpful and nice to us. Once he realised I drank gluten free beer he had more stock straight into the fridge ready for me. The loveliest, friendliest man. He made us so welcome. Thank you Adrian and colleagues, we couldn't have asked for a nicer stay. Best wishes Claire & Ryan from Ireland :) :)

Alan Wang

The hotel has a very nice environment. It’s very close to the beach and also conveniently located not far from the airport. The staff are very friendly and welcoming, and there is a good variety of food to choose from. The swimming pool is not very big, but it is very clean and well maintained. Overall, it was a very pleasant stay and I would definitely consider coming back.