Avani Deira Dubai Hotel

S . V

We had a pleasant stay at Avani Deira Dubai. The staff were very friendly and helpful whenever we had questions or needed help with something. There is a restaurant in the hotel, which was convenient, although we didn’t find the food particularly special. The room was clean and comfortable, which we really liked. For a 5-star hotel, though, we honestly expected a little more, especially considering the price. It was a nice stay overall, but it didn’t really give us the 5-star experience we were expecting. The location in Deira is convenient, and there are plenty of shops and shopping options nearby. Overall, it was a pleasant hotel with friendly staff and a good location, but we expected a bit more.

Nijel M

The hotel itself is excellent. The rooms are clean, the facilities are well maintained, and overall the property provides a very comfortable stay. Unfortunately, my experience at check-in completely overshadowed all of these positives. I arrived with a fully paid and confirmed reservation. Upon reaching the reception, I was simply told to wait in the lobby and that I would be called. No one asked for my name, booking reference, or any details that would allow them to determine my position in the queue. While waiting, I observed several walk-in guests who arrived after me being checked in and receiving their room keys before me. When I politely asked why guests arriving later were being served first, I was given no clear explanation and was simply told to continue waiting. I also requested to speak with a manager, but my request was ignored. Another guest raised a similar concern and received the same dismissive treatment. Throughout the process, the reception staff showed little interest in addressing our concerns or explaining the situation. What made the experience even more upsetting was that I felt disrespected and treated differently based on my race/nationality/language/accent. Whether intentional or not, the way I was treated made me feel extremely uncomfortable, unwelcome, and undervalued as a guest. The overall impression was that prepaid online bookings were given less priority than walk-in customers, as if guests who had already paid could simply be left waiting indefinitely. It is unfortunate because the hotel itself is one of the best in terms of cleanliness, comfort, and facilities. However, hospitality begins at reception, and in this case the service was disappointing, unprofessional, and lacking the basic respect that every guest deserves.

Tom Cook

Sometimes for a nice hotel, all you need is good service, good location and nice food. Unfortunately this hotel has none of these. It’s more like 2 star hotel than 5. Room was alright. Dinner was poor. At breakfast we witnessed the staff refilling the cornflakes at the breakfast bar using his bare hands to scoop handfuls from a container. Made us worry about other practices.

Syed Bilal

My stay at Avani Hotel Dubai was truly exceptional and exceeded all my expectations. From the moment I arrived, I was welcomed with genuine warmth and professionalism. Walking into my room and finding a personalized welcome card with my name was a thoughtful gesture that immediately made me feel valued and appreciated. The hospitality throughout my stay was outstanding. Every member of the staff was courteous, attentive, and always willing to go above and beyond to ensure a comfortable experience. I would especially like to commend the concierge team, whose service was absolutely exceptional. Their professionalism, efficiency, and extensive local knowledge made every request effortless. Whether arranging transportation, recommending attractions and restaurants, or assisting with any special request, they handled everything with remarkable care and a genuine smile. The concierge service is truly one of the hotel’s greatest strengths and deserves special recognition. The hotel’s location is another major highlight. It is conveniently located in the heart of the city, with the metro station just a short walk away, making it incredibly easy to explore all that Dubai has to offer. There are also numerous excellent restaurants, shopping malls, and major attractions within easy reach, making it the perfect choice for both business and leisure travelers. Another highlight of my stay was the food, which was excellent. Every meal was fresh, delicious, and prepared to a very high standard, with a great variety of options to suit different tastes. I also thoroughly enjoyed the rooftop swimming pool, which offered a relaxing atmosphere and was the perfect place to unwind after a busy day exploring the city. A heartfelt thank you to the entire team at Avani Hotel Dubai for your outstanding hospitality, impeccable service, and attention to every detail. Your warm welcome and dedication to guest satisfaction made my stay truly memorable. I highly recommend this hotel to anyone visiting Dubai and look forward to returning on my next trip.

Lotta Rygaard Walsh

This is the 5th time we stay here! We love everything about this hotel, the staff, the rooms, the location! It’s close to the airport.. just a few stops with the tram! But most of all; the staff! They are so friendly and welcoming! So helpful! Now this time we are stranded here due to the situation with the war. But we feel well protected and safe! Thank you Avani and Minor Groups