Bahia del Duque

M&S Adventures

absolutely amazing Hotel. The staff were just five star everywhere you went never seen so many staff for breakfast, the grounds are beautiful. The Italian design is amazing. Restaurants are brilliant. It’s even got a heli pad. one of the best hotels I’ve ever stayed at. Can’t wait to go back.

Clerk for the PC

Amazing hotel! Can see why its part of Best hotels in the world! Went for some R&R in January and it certainly delivered! Had read a few reviews about rude staff, but couldn't be further from the truth, everyone wanted to help. Rooms were lovely, food was out of the world and reasonably priced. Resturants were very good about serving wine by glass and not going for most expensive wine. everywhere was so lovely and clean. Will definately be back!

Lyubomir Georgiev (Lyubo)

First visit here June 2026 What can I say an Amazing hotel! Can see why it’s part of Best hotels in the world! Rooms were lovely, food was out of the world and reasonably priced. Resturants were very good about serving wine by glass and not going for most expensive wine. everywhere was so lovely and clean. Stuff very friendly and professional. The flora it’s amazing the palms and everything. Will definately be back!

Sera Thompson

Good • The staff (receptionists, housekeeping, bellhops, concierge) were incredibly warm, friendly and nothing was ever a bother. • Huge range of dining options (though be sure to book) • The hotel is a fun and picturesque collection of Portmeirion-style buildings as well as lots of pools, so it's got a grand higgeldy-piggeldy sort of vibe. • Excellent spa - again, top service, lovely building, great saltwater pool with loads of features, none of which are on blessed timers. Shady or sunny loungers, big sauna and hamam. Much more peaceful than the main hotel. Bad • My worst experience was the beds - painfully hard and bruised my hips after 2 nights. I folded up a mattress protector into quarters (so was sleeping on 4 layers) and it barely helped. • Tacky nightly "entertainment' between 21:30-22:30, cannot escape the karaoke-esque noise. One night ran until gone midnight. • Service at the Japanese restaurant was appalling, dining by myself I was largely ignored and food was unbelievably slow. • Poolside service was confusing. At a 5* hotel I expect to be greeted on arrival at a lounger with towels and also readily-available poolside food/drink service. At the main pool I had to hunt someone down to show me where the towels are kept and to adjust the shade for me. Put me off being by the pool. • Breakfast is a circus - lots of people, noise and chaos, too many tables crammed in on the terrace like a cafeteria - I felt like cattle. The outside terrace is miles away from the buffet. I had an omelette and bacon, both tasteless. Coffee was good but the tea terrible. A bird of prey and its handler to deter pigeons is sorely needed. • The rooms are noisy - bring ear plugs! As everything is tiled the hallways are super echoey, and people moving their chairs and furniture in rooms above and either side is *very* loud (felt pads on the chair feet would go a long way). In the bathrooms I can hear conversation. No hope against TVs and hairdryers. The doors within the rooms also slam, which doesn't help - nor are they solid but slatted. So there's very little sound barrier between you on the loo and the hallway, or your partner/family in the main room... • Having booked, paid for and followed up on email a sea view, I was disappointed on arrival to find I could barely see the sea and most of my balcony view was the corner of a building. Moving room wasn't remotely a problem, though I did have to wait 2 nights. Neutral but worth noting • Staying in January I needed a little heater at night to warm up the room for an hour or so. • There are complaints about the rooms being a bit worn but there are two types of 5* hotels - traditional maintained well and ultra-modern but characterless. This is the former.

Mark Blackwell

Honestly the experience started before we even got there. The staff were incredible in the lead-up - every question answered, restaurant reservations locked in, baby setup sorted without us having to think about it. You could already tell this place was going to be different. When you book you have two options - main hotel or suites. If you're travelling as a family, do the suites. We had a baby and a five year old and it was perfect for us. Your own pool, massive bedroom, huge tub, proper living space, and everything you could possibly need for a baby already waiting when you arrive - change table, bottle warmer, all of it. The suites are slightly further from the main hotel but honestly who cares, there's a cart to shuttle you around and having your own setup is absolutely worth it. The hotel itself is a fortress - in the best way. So much to explore, beautiful grounds everywhere you look. We lived at the suite breakfast spot and loved it - the main buffet is fine but gets a bit mad, the suite option is a much better vibe. Rooms were spotless and cleaned twice a day which when you have little kids is genuinely appreciated. Fridge fully stocked with complimentary drinks and refreshed every day without asking. Little things that add up. We ate at every restaurant on property and loved every single one. Staff were amazing across the board - so warm and brilliant with the kids. Little gifts kept showing up for the children throughout the stay which went down very well. Beach is super close and the cart means getting around is never a hassle. Honest feedback for families: there's really only one dedicated kids pool and it's pretty small. The staff are wonderful with children but structured kids activities are fairly limited. The crowd skews older and more relaxed - which we actually liked, but worth knowing if you're expecting a lively family resort scene. Overall - exceptional. Would go back in a heartbeat and would recommend to anyone.