Bahia Principe Grand Punta Cana

Monika

We had an amazing experience thanks to Isaisas. He is incredibly handsome, friendly, and always willing to help. His positive attitude and professionalism made our stay even more enjoyable. Isaisas did a wonderful job organizing activities and making sure we had a great time every day. He was always attentive, cheerful, and ready to assist with anything we needed. His kindness, energy, and dedication truly stood out. Thank you, Isaisas, for making our vacation so memorable!

Jeff Digman

The place is too big and too many people. The app is terrible to use in order to find the restaurants on the property. Beach front is small and over crowded. Most the bartenders make drinks differently and they are slow to serve you. When I say there is too many people there was a line everytime for the buffets. And once in the buffet it was like entering the thunder dome with all the people. Food was ok but not great. We did have a nice dinner at the fish market restaurant. I do not recommend doing the hibachi dinner at maiko. My biggest complaint is towards other travellers staying at this place. They are rude and have no sense of international respect. They think they can leave towels on pool chairs all dam day everyday to reserve them. The entire trip my gf and I could never get a set of loungers at the pool due to too many people leaving there towels on them all day.

Alina Skaeva

We had a great stay at this hotel! whole resort area were absolutely Beautiful, and everyone was so friendly and welcoming! The rooms are a little outdated and could use some refreshing, but honestly everything else made up for it. The food was THE BEST!! We really enjoyed our vacation and would definitely come back!

esther whitley

We will not be going back at all. The construction was crazy but we were more understanding about that. The drinks weren't good very watered down, the food wasn't good we actually walked out of one of the restaurants because it was that bad( we said respectfully we need to go). The buffet wasn't that great either. The mosquitos are evil, my daughter's one leg was completely full of bites so from that we figured they didn't spray the hotel areas. A lot of the staff in the dining areas didn't look happy at all and most the time when we asked for a drink they didn't bring it just dismissed us. The entertainment was okay the fire show is the best. The poolside entertainment could be changed up a bit. Onthe plus side thank you to Aldo for getting our room ready very quickly we were so tired and he made it amazing. Also thank you to Adionas and all the men in the lobby bar you guys were so amazing and you made our days and catering to my child "usual" which was a cup of ice with olives on top and toothpicks for her to eat lol. Lastly thank you to the bartender Jonas from the first pool bar you were so amazing!!! Getting us good music and making us bob marleys we appreciate you. Overall it was an experience but those few made it amazing but unfortunately we will not be going back.

Delaram H

I’ll list the cons first, followed by the pros. Cons: 1-Room quality: The room (building 73) looked much older than the online photos. The furniture was very worn, housekeeping was disappointing (dirty sheets were not changed), there was no trash bin except in the bathroom, and the water in the shower and sink was extremely hot with no cold option. Despite contacting concierge, the issue was never fixed. The walls were thin, there was a connecting door to the next room, and noise from neighbors was disturbing at night. There was also a noisy machine outside the room that ran all night and was never repaired. Overall, I was not satisfied with the room. 2.Entertainment: Limited and could be improved. 3.À la carte restaurants: Underwhelming overall; the Italian restaurant was particularly weak and not recommended. Pros: 1.Staff: Very friendly, polite, and genuinely kind throughout the resort, especially in public areas like the lobby and buffet. 2.Cleanliness: Outdoor areas, pools, lobbies, and public restrooms were consistently clean and well maintained. 3.Transportation: Shuttle carts ran frequently, which was very convenient given the size of the resort. 4.Buffet: Excellent variety, fresh and tasty food, and changing options at each meal. This was the first Caribbean resort where I was truly satisfied with the buffet. 5.Shopping: A great variety of souvenir shops in Bahia Village. better and more convenient than those in downtown Punta Cana. Overall: Aside from the room issues and weak à la carte restaurants, I was happy with most aspects of the resort and had a generally positive experience.