Iberostar Waves Punta Cana

Siho Lee

Overall it was good. Concierge, Isa was very nice and kind person to show and help all services. Lunch restaurant near the beach was amazing. Cocktail was sweet and cool (I loved it). Room services were overall good. Room was good. But the restroom took long time to ventilate the air. And whenever I turn off air conditioner, few hours later it came back on (it was kinda cold during February). A lot of bar places are accessible near my area.

Angelina James

We loved our stay at Iberostar Waves Punta Cana. The service was excellent from start to finish and the staff were so welcoming and full of energy. The beach was beautiful and the pools always a great temperature. Highly recommend getting up early to see the sunrise at the beach! Only fault I can give is the sunbed reservations as you must get to the pool/ beach before 9 to get sunbeds or they are all taken. We had a nice chat with Scarlet concierge the club, Franklin who checked us in and Maria who served us drinks at the pool!

Fausto

We spent 3 wonderful weeks at Iberostar Waves Punta Cana. From the moment we arrived till the time we left the resort the service was first class. They run a tight ship. The resort is dedicated to ensuring that the guests have a very enjoyable stay. When we arrived we were greeted by our concierge Isaura who through our stay helped us with our restaurant reservations and ensured that all our needs were met. Wonderful dedicated lady. The food was delicious, rooms were cleaned every day and any request was catered to immediately. The bar was well stocked and service was great. The golf course was beautiful and playing early morning we finished in 3 hours. Best resort we have been to. Thank you to Isaura and all the dedicated staff. Hasta la Vista😃😃😎😎

Norma Bayliss-Jones

a very clean resort. Staff are very warm and welcoming. Scarlet Concierge of The club was friendly and extremely helpful during our stay. Great variety of food and choice of restaurants. Beach is very nice although difficult to find a chair due to other guests reserving seats but not actually using them.

Sabinder Sidhu

I recently stayed at Iberostar Waves Punta Cana and overall had a really nice experience. The hotel is very big and beautiful, with loads of activities to keep you entertained throughout the day. There are so many restaurants and food options available, and the food itself was tasty with plenty of variety. There’s also a great selection of soft drinks, alcohol, and cocktails to choose from. The staff were friendly and welcoming, which made the stay even more enjoyable. The beach being so close to the hotel is also a big plus, it’s really convenient and adds to the overall experience. However, there are a few areas that could be improved. The service can be quite slow at times, especially when it comes to drinks and food, so it feels like more staff may be needed. There’s also no poolside drink service, which would have made things much more relaxing. Another downside is that evening entertainment starts quite late (around 9:30pm). If you’ve been up since early morning by the pool, it can be hard to stay awake that long. Also, food service stops at 10pm, which is a bit frustrating especially when you’re drinking or waiting for late entertainment, as there aren’t really snack options available afterwards. Overall, a lovely hotel with great facilities, but a few improvements in service timing and availability would make the experience even better.