Barceló Tenerife

Maura C

Huge hotel with plenty of space and a fantastic atmosphere. The food was a major highlight—loved the fresh omelets, daily pasta, and the variety during theme nights. Unlike many resorts, the all-inclusive snacks here were actually delicious! The staff really made the trip; honestly, every member of the bar staff and the wider team was amazing. The entertainment manager is very engaging, and Mario was great to chat with. Special thanks to Paulo and Saray, and to the two senior gentlemen in the B-Lounge for their top-tier service. The lady in the gift shop was lovely, and the shop itself is a total hidden gem for finding great items. The surrounding area is fabulous, featuring a beautiful boardwalk that leads to two local villages, perfect if you fancy a change of scenery. Our room was good, though our balcony was a bit shaded. My only suggestion would be a snack bar closer to reception, as it’s quite a trek to the main one. Overall, a brilliant stay!

Coko Rico

A five star hotel where you need to pay water at diner, where nobody tells you the water isn't free, you pay the full fees at the end. It's a shame we can't have our own unless we bring some bought in a store. We found a cockroach in our bathroom, the hotel seems clean but not that much it seems. The drago buffet is good, with good quality products and lots of alternatives, including fish and vegan. The gym is good. The facilities are mainly extra fees. I don't recommend this hotel mainly because they want your money and doesn't give full service.

D M

Maybe we were lucky but we asked for a quiet room and got a quiet room with no early morning all late night noise. Staff throughout the resort were very good. Buffet meals we're not as extensive as some other hotels but were perfectly adequate. All drinks and cocktails were tasty and well made. One day our room wasn't serviced and I believe this may have been an accident, when I commented on the app the next day it was dealt with immediately and professionally above my expectations. A film crew did take over some parts of the hotel at different stages but to be honest it was quite interesting and they tried their hardest to work around us even offered us a coffee at one stage from the film crew trolley. The only criticism is that we find that this hotel does not offer one or two nights of dining in the a la cart restaurants without an additional surcharge. Even though we were all inclusive. Be sure to do the san blas nature reserve or the Starlight walk organised by the hotel. Cheap and easy bit of local education if your into it.

Kayleigh Frederiksen

We had an absolutely wonderful stay! It was my partner’s birthday, and the team went above and beyond to make the occasion special. The staff were incredible, friendly, attentive, and genuinely caring. A special shoutout to Francesca, the guest manager, who ensured every detail was perfect and made us feel so welcome. From start to finish, the experience was flawless. Thank you!

Weiyi X.

We stayed at this hotel twice, and once would have been enough. The staff were generally nice — but unfortunately, nice doesn’t fix problems. After the first stay, I didn’t plan to write a review. But the second stay was worse, so here we are. In short: better avoid this hotel if you’re traveling with a 2–3 year old toddler. Yes, my mistake: I didn’t include my 2-year-old son in the original booking. My husband called the hotel and was told by a male staff member that they charge around €60 per night for a 2-year-old. Fine. Later, I personally called reservation (female staff) to add my son properly and was told it was not necessary because a 2-year-old is free anyway. I asked again because I wanted to make sure we would get a baby cot. She told me to call the reception to add a remark. I then called the reception desk, and the receptionist confirmed again that both the 2-year-old and the baby cot were free, and that no extra charge was needed. I also tried to look up the terms and conditions or any notice about baby/toddler charges on the hotel website — and couldn’t find anything. We were also not informed at check-in that there would be any charge for our toddler. Check-in was at 3 a.m., and we waited almost an hour just to get a baby cot — not great after traveling with a toddler. The room was okay, but definitely not 5-star standard, especially the bathroom. Water came out after shower in both rooms. We also saw cockroaches. After 3 nights, during checkout, we were suddenly asked to pay around €170 extra for our 2-year-old 😂 — the first time since we arrived hotel anyone mentioned this(the room was prepaid already before arrival). We were in a hurry, so we paid. On our second stay, after a 40-minute discussion, the hotel agreed to a €26 discount 😅. Then the room keys didn’t work, the room faced the pool (not toddler-safe), we had to change rooms again, and waited another hour for a baby cot then I went to the reception to ask in person. All in all, settling in took about 3 hours(and no. The baby cot didnt come with a pillow 😄) Nice staff, but very poor organization. With a toddler, that matters. You don’t want to be like us who pay 60 euros per night for a toddler but had to wait for the baby cot for more than 1 hour. Remind you the first night it was 3 AM!