Berjaya Times Square Hotel

Ivan Tan (FireFox)

Checking-in to the Bejaya Service Apartment was on the 14th Level (West Wing) - Same as hotel check-in. However, the service apartment is located in the East Wing and we have to travel up to Level 15 to cut across the Swimming Pool level to the other wing. On Level 40, our view was superb. We could see IKEA and a stunning night view. The room was certainly dated with aircon taking a while to cool the room and the TV is also not a smart TV. There is no USB ports for charging and there is no lighting in the living area. However, to make up for all these, there is a bathtub, an ironing board, ample supply for bottled water including soft drinks as well as tid bits in the form of snack crakers. Bed is a little on the soft side but there an extra pillow in the cabinet. There was a convention when we were there so there is a large crowd on Level 14 on the West Wing. However, the staff is friendly and urshered us to available seats while waiting for the check-in. Since there is only 2 super-single beds in our room, this may not be suitable for a family of 4 grown-ups! We stayed for only 2 nights for our repeated visit to KL this trip. Shopping is abundant in the Times Square mall and the experience is great! However, admission fee applies if one were to visit the indoor theme park. Lala-port in new near by building is fairly new shopping arena that has yet to take-off. There is also a new Times Square 2 building that will be ready in Oct 2027 with about 70% tenacy filled - mostly for investments as service apartment from RM$600k onwards.

Faten Mohamed

Such a lovely hotel! We're staying in a spacious family room that's stocked with plenty of water and snacks, which has been so appreciated. The staff have all been incredibly warm and helpful, but this morning I had the loveliest interaction with Kanagess, who truly embodies Malaysian hospitality. It's little moments like these that make a stay so memorable.

Joey Lee

Very happy with our stay! The room was amazing with a beautiful view, the location was great, and the service was excellent. Special thanks to Ahrishna, who helped me when I realised I had made a mistake with my room booking. She handled everything so professionally and arranged a wonderful room for us, completely turning our holiday experience around. Thank you for making our stay so memorable! ❤️

sfn home

On June 2026 I stayed in Premier room , Big size room , comfy bed but bad choice of pillows , big very clean bathroom with handheld bidet and all personal hygiene needs , room is very simple old fashion furniture style NOT in a level of 5 star hotel Breakfast buffet all vegetarian accept for eggs - hotel should consider guests to choose what they like in breakfast not what administration like and believe in , , Coffee and tea in the room with free mini bar daily Nice polite personnel , but shortage of bell boys to handle luggege at check out time , you will be forced to handle your own. Just steps away without going outside as they are connected is Berjaya Times Square mall and many other malls are walking distance like Lala port mall , sungie Wang and BB street, Metro station is just in front the hotel Wifi is very good

Md Rasel

We had a comfortable stay. The room was clean, spacious and suitable for our family. The location is excellent, with the shopping mall and various attractions nearby. The swimming pool is huge and one of the highlights of the hotel. Breakfast was good with enough choices for everyone. Erin was very welcoming and always ready to assist.