Beyond Resort Kata

James Tyson

Great Hotel, great rooms, great food and the staff were fantastic. A really nice hotel. We stayed on an all exclusive package and have to say the food was excellent with a huge range that was different everyday. The hotel staff were all very nice,very polite and very attentive. The hotel is right on the beach. Rooms are large and cleaned everyday. One issue is sunbeds, get down to the pool after 9am and towels left out but no one visits all day. Staff try their best to manage this but unfortunately a lot of the hotel residents were very selfish and rude. That said, I would recommend this hotel to anyone wanting to visit Kata beach.

Cheetara Finnels

We had a great stay. No major issues. We were originally checked in by San at the reception and she was awesome and very welcoming. Anytime she saw us in the hallway she would ask how everything was going and made suggestions for outings. We did get a complimentary upgrade on the room. The room was great, but the beds were pretty firm/hard. We had the deluxe pool access right outside our room. The breakfast buffet was nice, was not a big fan of dinner buffet. The other guests looked older, maybe +50. Not really a younger crowd at this hotel. The location is perfect. Lots of shops and other restaurants within walking distance. I would more than likely return when I come back to Phuket

Pear

The hotel was very nice and we had a pleasant stay. The only downside is that we were suppose to stay in a Seaview room, but I can only call the room that we got "partial seaview" at best. Almost had to climb out to see the ocean, because we could only see the pool from inside. We noticed that our room (on the second floor, at the furthest end) was the room room that did not have an additional windows on the outside wall either. The other rooms above us had a window so that it was easier to see the sea when you're on the balcony. We did not. Felt a bit cheated and scammed. I guess the hotel was fully booked since it was high season (we did book about 2 months in advance tho, so still confused why we got that room), but I wouldve appreciated being told before hand. So no, im not happy with the room. Im happy with everything else, but not the partial seaview room.

Saverio Cal

Review: Beyond Kata / Beyond Resort (Phuket) We are staying here for four nights and unfortunately had a very poor experience, especially considering the premium price of this resort. The room itself is beautiful. We booked a Superior/Deluxe sea view room, and the accommodation was initially the only positive impression. Unfortunately, everything else fell far below expectations. From the beginning, the front desk staff were unfriendly and spoke very poor English, which was shocking after spending almost two weeks in Bangkok and Koh Samui, where hospitality and communication were excellent. The contrast is extreme. Housekeeping was unacceptable: • Used towels were left on the floor • “New” towels looked dirty and were carelessly draped over the shower • Our sleep shirts were thrown around the room and left wrinkled on furniture When we complained (by phone and in person), there was zero effort to compensate appropriately. The only response was that towels would be changed later. Which is the bare minimum, not a solution for such poor service at this price level. Dining was another disappointment. After eating at the steakhouse, we experienced severe stomach pain. The steak was flambéed with absinthe, but far too much alcohol remained on the plate, completely ruining the taste and possibly causing the issue. This was reported to the manager, but again, no real response, no empathy, no compensation. The overall atmosphere feels chaotic and unpleasant. Guests push and rush at the buffet, creating a cheap all-inclusive vibe that does not match a supposed luxury resort. Additionally, the beach is not private and not included. As soon as you sit on a sunbed, someone charges you (around €10 per day). This was never clearly communicated when booking a “beach holiday.” While the hotel pool area is included, this setup feels misleading. There are also many jellyfish in the water, making swimming uncomfortable and unsafe at times. Conclusion: You pay a luxury price but receive low-standard service, poor communication, and no sense of hospitality. A nice room alone does not justify this. We would not return and cannot recommend this resort.

daisy downs

★★★★★ Review of Beyond Kata My partner and I have just returned home after spending 9 nights at Beyond Kata, and overall we had a wonderful stay. Rooms The rooms were clean, spacious, and well maintained, with a lovely large balcony. However, we were initially placed in a room with a connecting door, and unfortunately the soundproofing between these rooms was very poor. We could hear everything from our neighbours, which made it uncomfortable. We raised this with reception and were quickly moved to a room without a connecting door. This made a huge difference — it was completely quiet and perfect for the rest of our stay. Restaurant & Drinks We stayed on an all-inclusive package. The buffet food was consistently nice and well presented, although there was quite a heavy focus on fish, which may not suit everyone. The drinks were good quality and always enjoyable. Staff The staff were absolutely outstanding and truly made our holiday. Everyone was friendly, professional, and always willing to go the extra mile. A special mention must go to San at reception, who was exceptional. When we reported the noise issue with our room, she handled it brilliantly. She stayed in constant communication with us and checked in daily to make sure everything was okay and if there was anything else she could do. Her care and professionalism were second to none. We would also like to thank Glenn, the General Manager, for taking the time to listen to our concerns, sitting down with us to speak with us personally, and ensuring that all issues were addressed and resolved. His approachability and willingness to find solutions made a real difference to our stay. Tanu at the pool bar was also fantastic. He always had a smile on his face, made us laugh, and consistently went above and beyond. We encountered an issue with sunbed reservations starting as early as 4am, and although this was more noticeable during the latter part of our stay, Tanu made sure the hotel’s policy was enforced. He removed towels from unattended reserved sunbeds, despite receiving a lot of backlash from some guests. Throughout it all, he remained calm, professional, and assertive. Shout-outs also to Noel and Lena from the pool bar, who always had a smile on their faces and made our days brighter with their great sense of humour. Pool The pool itself is very nice, but sunbed reservation is a major issue. The hotel policy states that sunbeds should not be reserved before 9am unless they are being used immediately, and any unused sunbeds after one hour should be cleared. Despite this, many sunbeds were being “reserved” with towels very early in the morning with no guests present. I spoke with the General Manager, Glenn, who said he would look into the issue. While the problem continued for a couple of days, the situation improved significantly once the staff — especially Tanu — began actively enforcing the rules. From that point on, guests quickly learned that reserving sunbeds was not acceptable, and it became a much fairer system for everyone. Location The hotel is in a fantastic location, right on the beach. For the last few days of our stay, we chose to rent sunbeds directly on the beach, which was well worth it as they were guaranteed for the entire day and removed any stress around availability. Overall Beyond Kata is a great hotel in a perfect location with truly brilliant staff. If it weren’t for the exceptional assistance and dedication of the staff — especially San and Tanu — we may not have given this a five-star rating. However, thanks to their care, professionalism, and hard work, this hotel absolutely deserves ⭐⭐⭐⭐⭐.