Blue Lagoon Princess

Ioanna

We stayed at Blue Lagoon Princess Resort as a family and overall we were very satisfied. The resort is clean, spacious, and well maintained, making it a comfortable choice especially for families with children. The rooms and common areas feel airy and uncrowded, which really adds to the relaxing atmosphere. There are plenty of activities for kids, including dedicated children’s pools, which were a big plus for us. Our children were happy and entertained throughout the stay. The food was also very good, with enough variety and quality to keep everyone satisfied during the week. That said, there are a couple of points that could be improved. The swimming pools and the pool bar close at 6:00 pm, which feels quite early compared to other resorts where they usually close around 7:00 pm. This slightly limits the afternoon and early evening relaxation by the pool. Additionally, some fitness and activity sessions are scheduled during meal times. If you plan to follow the main meal schedule, it becomes almost impossible to participate in these activities without missing lunch or dinner. It felt as if TUI, which organised all the activities and entertainment, did not coordinate with the hotel at all resulting in a lack of cohesion in the daily program. Despite these minor drawbacks, we had a great family holiday and would recommend the resort, especially for families looking for a clean, comfortable place with good food and child-friendly facilities.

Emily Stano

We got married here on May 15, 2026, which was very disappointing & did not match our high hopes for our wedding. We booked the Bronze Wedding Package (beach ceremony, Taverna reception). I provided detailed pictures, diagrams, & instructions electronically weeks before our wedding & paper copies upon arrival. The onsite wedding coordinator (Maggie) is not the person we emailed with for >1 year (Franziska) & is not the previous coordinator that many loved (Fotini). We provided electronic & paper copies of décor, timelines, details, etc. weeks before we arrived. We were told 25 mins for them to bring us a new key while standing outside with our stuff. I told Maggie our new room number on my way out for an excursion. She kept asking me to have a meeting on the beach right then & seemed annoyed that I did not have time. She emailed me >10 pm asking to confirm details I’d already confirmed & for a meeting at 10:45 am on my wedding day. When I arrived, Maggie was busy when I arrived—kept me waiting for 30 mis & asked for ANOTHER meeting at 1 pm despite my hair appointment being at 1:30 pm. The hairdresser does not speak English & was completely unfamiliar with clip in hair extensions (she tried to Bobby pin them to my head, then ended up using some sort of powdered glue that ripped my hair). Maggie knew that we planned to say our own vows; however, she never provided us time to do so during the ceremony. I was extremely disappointed as this was very important to us. She did not remember when our speeches/toasts, cake cutting, etc. were supposed to happen & interrupted me many times to ask about these details even though it was all in my documents & had been discussed. We provided cake decoration & inspiration photos; however, our cake looked nothing like the photos. After we cut it, we never got a price nor did most guests (our contract said the cake would be “cut and served at dinner”). When we returned to our room, we found the leftover cake on a large plate on our coffee table, uncovered, & too large to fit in our mini fridge or the trashcan. The included couples massage was not a massage at all. We asked for firm pressure yet were told it would be “only light pressure.” It was only 30 mins instead of 75 mins. 20 mins before our included candlelight dinner, staff asked us to resolve a balance (we planned to do this during checkout but obliged). They gave us an incorrect amount & when we questioned it, they kept us waiting for 40 mins at which point we went offsite for food too frustrated for the candlelight dinner.

Benjamin Johnson

Overall lovely hotel which was very clean and the staff were amazing!! The only slight down side was the all inclusive food was not great, with it being Greece I was expecting th3 food yo be mainly themed however it was fairly generic all inclusive buffet style

Tatev Zilfimyan

I had originally planned to share details on what I felt was missing for a full five-star experience. However, after an incident by the Plaza pool, my perspective changed. The lifeguard - Mr. Manos (if I recall correctly) responded immediately when my son was hurt, treated the injury with great care, and was incredibly reassuring. That kind of attentiveness and caring is exactly what defines a real five-star experience! On top of that, we were impressed by: - Very friendly service throughout the resort - from the professional, supportive reception team (Konstantinos and others) to the very friendly and responsive staff at Mylos Beach Bar (special thanks to Giorgos /the tallest gentleman/ and Dean). - A great beach keeper, Mr. George, who always ensured the sunbeds were clean and never unfairly reserved. - A great kids’ menu with child-friendly plates and options. - Very clean and well-kept rooms. Thank you to the whole team for making our stay comfortable and memorable!

apostatepaul

Very disappointing holiday spent here expecting five star treatment and was faced with just average. The hotel itself was nothing amazing purely functional and its rooms were regular. Nothing had a wow factor. Food was good but nothing outstanding. The two a la carte restaurants were fully booked up immediately but it was the front desk service which really let the place down plus its location. Miles from anywhere with very little else to do and an average beach, this place was nothing amazing great unless one wanted a child centred holiday.