Chc Imperial Palace

Joe

What a great hotel rooms are spotless cleaners are lovely even left us a flower on our beds. Food was great plenty of options for everyone. The pool bar is just brilliant there was a young man working there his name is Emiraldo was always so polite and happy always good for a chat the drinks and cocktails were amazing the bar food which we had most days was very favourable. The pool was nice and relaxing with plenty of beds for everyone. The reception staff were always on had to help with all your needs and even upgraded us to a sweet when we arrive we stay in 518 what a great room with a sun trapped balcony the air-conditioning is excellent I really mean that. The room had a TV with all the apps so you can sign into your own account to watch TV. You get room towels and they give you beach towels which is a big help there's a little shop that has snacks which was very handy. I highly recommend this hotel as we felt really at home here. There are numerous restaurants nearby and some lovely beaches within a 5min walk. Thank you for everything ❤️

Laura Edmunds

Very clean but nowhere to put anything in room. Season was ending pool had a green tide mark round it and lots of seat pads/loungers were torn or damaged. It was disappointing to see couples not allowed ro sit indoors in restaurant when only tables for 4 were left - why would staff not separate them? Was far away from everything and road was not great to walk along. Most people hired cars and were not in hotel so pool felt like a villa. Trees block sun after 1530 by pool. No entertainment and bar closed early. It was end of season and majority of staff were lovely. Wort visiting venetian harbour by bus.

Žilvinas Repečka

Suite room was really Good. Spacious wiht pool and sea view, big balcony, clean. Pool area could be more clean. Pool had some mold. Jacuzzi in bad condition, some tiles were broken. But overall was good. Many food options. Greek food. I agree with another comment about one waitress who was not polite. Hotel location is very convenient. If you have a car from rent company, Hotel doesn't have parking. Car must be left outside hotel area.

Martyna Kopel

Our stay at the Imperial Palace was truly wonderful! From the moment we arrived we felt welcomed. The staff were always smiling, very helpful and genuinely kind, which created such a warm atmosphere throughout the entire stay. The food was another highlight. It was simple yet very tasty, and most importantly much more in the direction of regional and Cretan flavors rather than the usual “British-style” hotel food. We loved that authentic touch – it made every meal feel like part of the local experience. During our week we also had the chance to enjoy a special evening with live Greek music and traditional Cretan dancers. The performance was outstanding, full of energy and passion, and soon all the guests joined in the dancing. It was such a joyful and memorable night. The cleanliness of the rooms was on an extremely high level. Everything was spotless, fresh and perfectly maintained every day, which made the stay even more comfortable. One of the things I appreciated most was that the hotel is adults-only and does not offer all inclusive. This keeps the atmosphere calm, quiet and refined – no noisy crowds, just peace and relaxation. Exactly what you need for a proper holiday. Drinks were reasonably priced too: cocktails around €9, small beers €3.50, large ones €5, and a liter of water with dinner €3.50. The location is excellent. There’s a bus stop just 100 meters away and only about 400 meters to the beach, where you can find sunbeds, umbrellas and a lovely tavern with truly delicious food. Overall, Imperial Palace is a beautiful choice for adults who want to relax in a quiet, elegant and authentic environment. We left with amazing memories, feeling completely recharged, and we are already looking forward to coming back. Highly recommended!

Ana Krhlikar

Great hotel, awesome staff. Very friendly waiters and kitchen staff. The food was amazing everyday. Rooms were spotles, with air con. Location is perfect, everything is max 10min walking away.