Grand Hotel Holiday Resort

Angela Stewart

Out second visit to the Grand Hotel our first being 7 years ago and then again sept 2025 We received such a warm welcome at reception even though our flight had been delayed and it was very late. We were also given a bottle of water each and a bag with a sandwich and snack seeing as everything was closed. The place is very clean in all areas. It was lovely to go to the dining hall and see some staff were still there from a previous visit. Again such a welcome as if you are a friend they haven't seen in while. Every meal time there is plenty to choose from, always quickly replenished and always something being cooked to order at the chef station. We dont have kids with us but we have walked past the kids club which is bright and fun looking. They even have a small pool for the babies/toddlers which has a snack bar serving great food if you want a change of dining at lunch or snacks through the day. The main pool is often busy with entertainment again the kids looked like they were enjoying the entertainer as were some of the adults. The adult pool was peaceful and when we were there we never had any problems with children trying to use it. But with 3 other pools they wouldn't have the need. Plenty of loungers available throughout the day. Water slide pool is always worth a visit and they have a good system of tracking who's in. Good safety in place with age and sunglasses, hats etc also another snack bar with smaller selection available. We enjoyed some of the music in the evening at the bar and at the amphitheatre there is something different on most nights throughout the week. Location for us is perfect, we enjoy the walk into hersonisis although there is a bus stop right outside. We also enjoy the walk into Stalis but again the hotel provides a bus service for this. The rooms are clean and comfortable but probably a bit dated. If at a push we had acomplaint it would be that there is only one plug point and it's used for the fridge. In order to charge any electrical devices we have to take turns and unplug the fridge. I understand that is something that has changed over time that we are more reliant on needing power points that they just don't have. We like the walk up to the rooms although all those years ago we were right at the top and always walked it. This time we were very grateful to be about half way up and it wasn't such a walk. However again there is call buttons to get your ride to your room area. We didn't use the spa although the girls did come around the pool area offering demonstrations and they seemed very welcoming. I would absolutely recommend the Grand Hotel. We are returning again in September now for the 3rd time and I hope to see some familiar faces.

Reinz “Bunny” G

We recently returned from the Grand Hotel, and it was an excellent experience. It’s an affordable all-inclusive hotel with a friendly and polite staff. The room cleaners were always doing an excellent job, keeping the rooms very clean and tidy. The food was good, as expected from an all-inclusive buffet. However, our favorite part of the hotel was the splash bar on the hill. The bartender there was incredibly polite and helpful. The breakfast buffet was amazing, and it was our favorite meal of the trip. We also booked an el carte Italian and Greek meal, but we preferred the Greek el carte. Most of the guests at the hotel were French, and the only entertainment options were the aqua gym and darts. The pool was a major downside, as the water temperature was almost unbearable. The wifi was also almost nonexistent, except for the premium wifi that I received at reception, which only provided about 1 Mbps. This made it difficult to watch anything with the wifi. Overall, the Grand Hotel is a great place to stay, and we would definitely recommend it to anyone looking for an affordable and enjoyable all-inclusive vacation. Food 9/10 Staff 10/10 Drinks 10/10 Entertainment 3/10 Wifi 1/10 Pool 4/10

Kayle

We have just returned from the grand hotel resort. What makes this hotel is their staff all of them were amazing from the pool bar staff making the best icecreams. To their entertainment team luca and his team made our holiday in crete our children loved every single minute of the entertainment the animation team had put on. Pleanty of sunlounges around the pool the cleanliness of this hotel is fantastic. Life gaurds in the water park so friendly and welcoming this kids absolutely had a fantastic holiday here. The only thing I can say for it been a all-inclusive its was quite a stress on how we had to get our bottled water. The fridge in the room was only stocked with water when we arrived and we were only allowed to order a bottle each at the restaurant to take to the room. I've never had that before always had it stocked on the fridge but we got used to what we had to do but somthing I would change always have the fridge stocked with water. what makes this hotel is its staff and the service they give their customers highly recommended a visit. Thanks for a great holiday 😀

Joanna Budzynska

The staff is a big asset to this place - very friendly, professional and willing to help. Rooms are spotless, clean towels and sheets everyday. Good selection of food, although breakfast buffet quite repetitive. Close to shops and bus stop just outside the door. We had lovely, relaxing, carefree stay.

Jon Chapman

We had an amazing stay! The food was delicious, and every staff member we met was so kind. A special shout-out to the entertainment team—they were lovely and provided plenty of options, but never pressured you to join in. Our little one was in heaven with the pool and slides. What a fantastic resort!