Desire Riviera Maya Resort

Philip Waldron

This was our first time here at Desire Riviera and I have to say it was the best experience. Everyone was very friendly and outgoing. The rooms were immaculate and the service was great. The food was excellent too! Everyone was great but the 2 Playmakers that really stood out to us and made us feel at ease were Antonella and Bamban. They made our stay most enjoyable both during the day and in the evening. This was our first time here and both Antonella and Bamban always made sure we were having a good time. I would definitely recommend this place to all my friends and I would like to thank both Antonella and Bamban for showing us a great time.

Jason Oliver

We arrived as a married couple hoping for a fun getaway and left with memories we’ll cherish forever. From the moment we arrived, the atmosphere was welcoming, respectful, and perfectly balanced between relaxation and excitement. We had such an amazing time that we couldn’t bring ourselves to leave and ended up booking an extra day just to stay longer. The connections we made were genuine and unforgettable. The service throughout the resort was exceptional, from the attentive and friendly waiting staff to the hardworking cleaning team who kept everything immaculate. Every detail reflected care, professionalism, and pride in the guest experience. Edgar at the coffee bar next to the gym was very attentive and makes great coffee. Carlos massage gave the wife a massage she will never forget. Jorge was part of the wait staff, he was our waiter one night at Suki and every night after the hot tub activitys ;) down at the Melange bar. He always had our BLT with burnt bacon (as requested) ready for us. Incredibly nice guy we hope to see next time. This resort exceeded our expectations in every way, and we’re already looking forward to our next visit.

Renee Williams

We had a wonderful time at the resort. We stayed on the new side called Eden this time. Everything is brand new and upscale. Our poolside server Africa was always attentive and very welcoming. From the moment we arrived the butlers , maid service , playmakers and other staff were wonderful. We will definitely be back as soon as we can. Until next time Mexico 🇲🇽

cjabaunza69

Perfect place to relax and unwind with my husband. Rooms at Eden are beautiful with modern amenities. We had a private swim out suite that provided respite from the heat. Service at the resort is top notch. C at the pool was friendly and helped us secure a great cabana for the Friday foam party. Pool service by Africa, Eduardo (“Boots”) and Jussif throughout the week was so attentive. Our butlers, Abel and Daniel, made sure we got prime times for dinner. Food at the resort was delicious and fresh. Kahlo was our favorite restaurant on the resort. We ate there 3 times! I’m going to miss the fresh papaya every morning and the lavazza macchiatos and chocolate croissants in the morning and for afternoon siesta.

joe tate

What an amazing trip once again. The staff always greats you with saying welcome home. We arrived early to enjoy and take advantage of the whole first day. Being greeted so well by the lobby staff as we always have. We had a Diamond room again with the experience being nothing short of amazing. Meghan in the lobby for check in staff is always amazing and helpful with whatever we need. We have never had bad experience from the lobby staff ever. We Mike and Erika were our main butters and they are nothing short of amazing fulfilling all our needs making sure we have a great time. LaFranc is always there to make sure he can help in any way as he always does. So does G, Daniel, Abel, Guatemala, Yuri and so many more. The pool staff and bar tenders are on top of making sure you have all you need. Of course Africa is always moving high speed to make sure everyone has what they could ever want and need. Eduardo was always there as well to help checking on us often. Pool bar tenders are top notch. Axel, Gustavo, Noe, Jesus, Ivan, Carlos and many more making sure you always have a drink. The pool guys take care of you getting your chairs or cabanas are always helpful and nice, Cesar, C, Antonio and Danny making sure you have towels and a place to tan. Hiromi and Monica spoiling us at night during the show and always so sweet. Play makers as always making the daily events so fun and interactive all the way into the night. Javi, Pina, Bam Bam, Bella, Chira, Murico treat you like family. The club had much better music this time with less techno and more dance and grind music. I think the only negative I would have to say is the lighting in the Diamond room bathrooms is very dim and hard to see while trying to get ready. Also on glow/neon night the club didn't have any black lights on like usual. That's what makes glow night fun is having everyone's outfits and paint glow in the club. Kind of killed the glow night vibe as stuff could only really be seen down at he lobby bar. During that night as many black lights should be going in the lobby bar and club. That's so minor though compared to all the things that go so well there.