Diamond Cliff Resort & Spa

Kadir güncü

Firstly staff are great as Thai culture service mind is high. Rooms are very clean neat and room service is good. Generously... Kids Facility available for below 4 yrsold They have indeed international great breakfast buffet option; continental, Thai, Chinese, Japanese, Arabic and Indian. Wide dinner options available. Gym is fine opens early as i like 6am. Pool wonderful my daughter enjoyed a lot overal great experience in phuket. Close to patong beach shuttle service are limited.

Chris

Stayed here for 9 nights and decided on the "all inclusive package" and was sold the world. Upon arrival, were told cannot order anything from the 'swim up'pool bar as that bar was not 'included' - so could only order from certain area in the resort to access the "all inclusive" package we paid a considerable amount for. In addition, each resturant of the 'all inclusive package' has a VERY streamlined, limited version of items available that you can order from, otherwise all other items you need to pay extra. Even simple Items such as a Coffee, iced coffee, some cocktails, etc are not included, No meat items included, so cant order any steaks, pork, ribs, etc - again all these cost additional charges. Only basic cheap items on the limited menus such as pizzas, pasta, basic stirfry's are included. There was consistaly no one at the swim up bar, I expect due to the additional costs - sad really, this atmosphere is the reason we were going. So all the family can relax at the swim up bar, not worrying about additional costs. I HIGHLY RECOMMEND AVOIDING. Others have more included in their 'all inclusive packages' so your family can relax and enjoy the trip with out additional costs being a factor The location was great, and staff happy to help where they can. Sadly, my Family were really disappointed with what was available, or more what was 'not available' to the point😞 😥 😔

Emma Davis (ekd42)

Booked Deluxe Sea View room, it was spacious and close to the lobby, so we didn't need a shuttle to the room. Rooms further up the hill have better sea views but its whether you want the effort of walking/shuttle up and down. Luxury Escapes deal is good value - your all inclusive is limited to the Ocean View restaurant and bar, but the opening hours and staff there are great. The daiquiris are amazing - no wine or coffee on the inclusive drinks list. You can grab drinks and move around the resort too. We had an issue with our shower not draining and were moved to the Ocean View Jacuzzi room late at night. The staff were wonderful through the process - thankyou Wannea for your help. This did not negatively impact our review of the resort because they were so lovely! Tried Kiko japanese restaurant and the sashimi was beautiful. Wines were decently priced and good. Breakfast buffet has great variety - japanese, korean, thai, european and indian options. Staff at the restaurant were good with allergies, with some help from a translator app to confirm. Spa experience was excellent - we booked ahead and got the 55% discount on the website, making it around 1000 baht for a 60 min massage - it was an excellent experience and the teas are so good before and after! Only downsides were the check in and out process is long, taking 30mins each time and its hot in the lobby. The breakfast 'room' was also hotter than the restaurant some days, which was uncomfortable.

Nikki Peyton

I had a great experience staying at Diamond Cliff Resort & Spa in Phuket. The location was excellent, offering easy access to the surrounding area while still feeling relaxing and peaceful. The rooms were very spacious and comfortable, which made our stay even more enjoyable. The staff was consistently pleasant, friendly, and helpful throughout our visit. Their hospitality truly stood out and made us feel welcome. My only drawback was the bathtub/shower setup. Having to climb in and out of the high tub to shower was inconvenient and could be difficult for some guests. Overall, I enjoyed my stay and would recommend Diamond Cliff Resort & Spa for its beautiful location, spacious accommodations, and exceptional service.

vic vic

I was delighted to stay at Diamond Cliff Resort and Spa. Although the weather wasn't as expected, I had a comfortable and enjoyable time there. Upon returning to my room in the evening, I discovered the air conditioning was malfunctioning. After inspection by the engineering staff, I needed to change rooms. I'm grateful to Night Manager Mr. Jadthogkham for his immediate assistance in arranging this, and for bringing a complimentary fruit platter the following morning. Cleaner Dae Win's service was also satisfactory; the entire team demonstrated professionalism and attentiveness, and I sincerely hope they continue to maintain this level of service. During my stay, I particularly appreciated the quietness of the hotel's air conditioning system, which made for a more restful sleep. For those who experience sleep disturbances, this is definitely worth considering. The breakfast is also highly recommended—a wide variety and delicious. The overall atmosphere was refreshing and invigorating; I look forward to returning.