Gara Suites Golf & Spa

Evan Rees

Reception is always crowded due to only one person at the desk at any time. Phone in the room doesn’t work. Patio door is unsecured due to poor maintenance. Razor left in shower mysteriously disappeared after cleaners attended. WiFi to the room is weak and intermittent. On site shop doesn’t sell any soft drinks except water and the prices of what they do sell are ridiculous!! €1 charge for ice from the bar. Rude staff when you ask too. We had four cubes of ice in a paper cup and that cost €1. I’ve NEVER been charged for ice at a hotel ever. Breakfast is nice. Great coffee. Bacon is dodgy. Looks like reconstituted bacon bits squeezed into. Loaf which they carve and cook like bacon. Tastes okay though. Generally a nice hotel. But I think they’re letting the obviously vast amount of maintenance that needs doing; just get worse and worse. Definitely not a four star hotel anymore. A bit disappointed if I’m honest.

jenny lee

Me and my husband stayed at the Gara Suites for 5 days and 4 nights, and would definitely recommend to families and travellers as it was really worth the money. We booked a suite with a balcony and the room was equipped with a kitchen and living room, which was a big plus for us since we could cook. The breakfast had a great variety as well and the poolside was great and really clean. What I would say is the reception is always busy with only 2 people working there, so the queue can really build up, especially when checking in and checking out, but other than that, we had a great stay. Would book again for sure!

Sand

We were not sure what to expect when we booked this hotel but we were pleasantly surprised. The hotel is beautiful and our room was very spacious with a spiral staircase to a roof terrace. The staff are all lovely especially Angel who checked us in. The only thing that lets this hotel down is the food. It’s not very nice so I would suggest booking a room with breakfast only and eating out in the evening. Don’t let that put you off staying here though because it’s a decent hotel surrounded by a beautiful golf course and it’s a quick walk into the main town

Michael Ball

Hotel was spotless, our room was amazing, spread out over 2 floors. The staff are so friendly and go out of their way for you. Room cleaned daily. Hotel pool is lovely and warm. No rush for sun loungers as there’s loads. Bingo was great fun! Made extra fun by the young lady (I forget her name) Ideal location. 20 minute walk from the town (€6 euro taxi) 10 minute walk to Siam Mall (€4 euro taxi) I would recommend this hotel to anyone, and I’d definitely stay again.

István Sala

Negatives: On the day before last, at 10 am, they started carving the cover with a chisel right next to the pool, behind the sun loungers. They made a terrible noise, it was impossible to relax. Even though we told the reception that they would do it later in the afternoon, when the guests would leave after sunbathing, they didn't deal with it. It was impossible to contact the manager. They finished it in the afternoon... They continued the next morning... So they stole half a day from our rest... We haven't experienced anything like this anywhere else, very bad attitude. Most people left the place because of this. The shower in the room was faulty. A screw should have been tightened so that the shower head wouldn't fall off. We reported it to the maid, then to the reception, but they didn't come to fix it. With the 3rd complaint, it turned out that the repair staff couldn't even go in without us (?), so we didn't understand why they promised to fix it the first 2 times...in the end, we got bored and made do with a temporary solution. This attitude shows terrible negligence on the part of the staff - respect for the exception. So we are forced to write our experiences to others, so that they don't get nervous about them too, in case someone takes them into account. 2 stars and not 1 because the pool water was warm... They should think about whether if the hotel wants higher occupancy, they should pay attention to these things... No wonder half of the rooms were not in use, even though they would have good features. It's a shame we couldn't talk to the managers about these things. Hopefully, they will talk to their colleagues...