Gran Oasis Resort

Andreas Mitzner

The hotel itself is really very cool. The design, atmosphere and overall concept are great, and we genuinely enjoyed our stay as a family. The rooms and common areas were pleasant, and the hotel has a lot of potential. Unfortunately, the food was incredibly disappointing and clearly the weakest part of the experience. At breakfast, everything smelled strongly of garlic, which is very unpleasant first thing in the morning. Several items did not seem properly cleaned, the bread rolls were dry, and the overall quality was poor. Dinner was even worse. After the third day, we complained and decided not to participate in the hotel dining anymore, as it was simply not enjoyable. Honestly, I was surprised to see so many guests eating the food without seeming to mind — for us, it was hard to understand. It’s a real shame, because the hotel itself is great. With a serious improvement in food quality and hygiene, this place could be much better.

Kerry Vass

This is the 7th time I’ve stayed at The Gran Oasis resort with my family. We stayed for 10 nights over Christmas. The rooms are great for us, we had a 2 bedroom with rooftop terrace. The rooms are spacious and spotless. Our lovely cleaner looked after us very well. The rooftop is great for getting away from the pool area in your own space. The beds are comfortable and the kitchen is well equipped if you are self catering. The food is good for all inclusive, there’s something for everyone at all mealtimes. The dining room can get busy at times, but we always got seated no problem. It can be noisy with unruly children, but that’s to be expected in a family hotel I suppose. The Christmas dinner, although not what we’d have at home, was really good with plenty of choice and nice wine. The canapés and welcome drink was a nice touch. The dining room staff are all great, but a very special mention to Luis and Vera, who go the extra mile to make you feel welcome. Reception are very helpful and the online check in (because we booked directly with the hotel) was very efficient and saved time on arrival. We didn’t use the hotel pools much because my teenagers swim in the 50m training pool near the hotel. We did notice that the big pool was closed 3 times during our stay, not sure why. I didn’t use the spa this time, but I’ve previously had a treatment there and enjoyed it. The gym is good, but it can get busy, especially if people take their kids in. There’s are good running route round the golf course from the hotel, which is just over 2 miles long. The pool bar, which was renovated this year is much improved. A special mention to Silvio at the bar, who also goes the extra mile to make you feel welcome. The hotel shop has the basics. There is a supermarket a short walk from the hotel. The arcade was great for the kids and the candy floss machine was well used! We have already booked our holiday for next year.

Gordon Barr

Spent a week in The Gran Oasis in January. Room we had was Number 11 right at the top. 2 bedroom duplex. Everything was perfect except for the bathroom being downstairs. What a view from the balcony and so peaceful. Plenty of storage space and wardrobes. Kitchen has everything you need if you were self catering, 4 of everything.Hotel has beautiful surroundings with gardens everywhere.Restaurant food is good quality and a great selection. Beer wine soft drinks and tea coffee are all self serving. Waiting staff are all very polite and professional. There are 2 bars. The pool bar serves snacks during the day. There is a smoking area near the pool as they don’t allow smoking in the bars or by the pool. If you want to walk to Los Christianos or Las Americas it will take you around 25/30 minutes downhill. A taxi back to the hotel only costs 5-6 euros. Would definitely recommend this hotel and would definitely return.

Elisha Hartley

5 of us as a family have come for a week and wow what an experience, the staff have made our holiday. The foods absolutely amazing, and overall it’s beautiful. I 110% recommend! so many memories made within this hotel as well as exploring out. A huge applause for all the staff who work their hardest. You’ll meet Shelby the kids entertainer, she’s absolutely amazing at her job there’s never a dull moment! Along side with her husband Miguel, he works the bar and again you’ll become good friends. The restaurant staff are amazing and quick with what they do, it’s so hygienic! Not to mention the families you meet here are impeccable ❤️ A huge thankyou to everyone !

Maria Smith

This is a fabulous hotel for families. With the bonus of having heated pools in winter. I would say if you have limited mobility it’s going to be difficult as the paths and steps through the immaculate gardens are steep. You can do self catering as all the accommodation is fully equipped or all inclusive or half board. There is a free shuttle to the beach although you can walk down to it - took me 25 minutes - Walking back is difficult if you aren’t as fit as a fox!