H10 Tenerife Playa

Jason J

The overall experience has been perfect. All the staff has been more than helpful and especially Jairo went above and beyond all to help us with each and everything we needed. Thank you sir for making our stay more than perfect. The food was various and very delicious. Some of the rooms probably need more investments, but our room was spotless every time and each morning we woke up fresh thanks to the quality of the mattress and the sheets. All of you are wonderful and awsome people. We enjoyed our stay here and will certainly revisit and recomend it to our friends. Best regards, Alexandru and Anamaria

stephanie bull

Brilliant hotel. Day time entertainment team is phenomenal and we're really friendly. Raul and Natalia were fantastic and made our party feel really welcome and made the game 100× better. There is a wide range of games to play and everyone even guests are a pleasure to Interact and play with. The hotel is beautiful with plenty of greenery and amazing view of the ocean and lake martines. The hotel is kept clean with room service and facility management done daily. Bar staff are fantastic with Fernando really being welcoming and joining in with the evening entertainment witch was a pleasure to see. Staff at the hotel are all friendly and willing to accommodate to requests. All in all was a fantastic experience and really made our holiday amazing. I would definitely recommend to friends and come again myself.

paul Grice

Lovely food and hotel arrive 8 in the evening and had to check out at 12 noon on the day of departure so really a 10 day holiday turned into 9 and half days all inclusive. Wasn’t aloud to get a drink on the day of leaving and WiFi cut of at 12 noon on checkout never have we had this in any all inclusive holiday . Wrist band was removed so we couldn’t use facilities for end of our duration of the trip feel sory for people with late flights not good service will not return to any h10 hotels now make sure u pack sandwich and bottle of water 😂

Albina Piatkovskaya

I stayed at the hotel for 7 days and would love to come back again. Almost all the staff were pleasant, and the food and drinks were amazing. It's worth the money, so I recommend it. Special respect to the bartender, who simply radiated positivity and made you want to go to the bar! The only thing is that it could do with a little cosmetic work here and there, but it sounds like it's in progress.

John Almeida

Where to begin? I have been lucky to have traveled around the world and have stayed in many hotels but this was the oddest experience I've ever had. Started out terribly but ended better due to the diligence of one employee. Shouldn't have happened in the first place (read on and see my photos). The hotel is dated. Investments need to be made, in short order, to get it up to snuff. From the get-go it felt like we were in an old-folks home. Mostly Brits in the over-70 range which is fine but there must be a reason why this hotel doesn't attract a younger demographic. We were initially given room 335. If you are unlucky enough to be given this room, don't accept it. Run. It smelled like something had died (and was still dead) in it. We asked for a new room but were initially told no and that we'd have to pay for a better room. We tried toughing it out by asking it to be better cleaned, we bought candles and a spray (with our own money) but to no avail. The nasty smell prevailed. Putrid. The last straw was seeing a cockroach running across the floor that we smashed obviously. We went to the front desk to which a very nice employee (didn't get her name) apologized and promptly upgraded us to a much better room. She was very empathetic and professional. Kudos to her for trying to save the day. Still, in both rooms, the wifi was very weak. The TV barely caught any channels. I've never stayed in a hotel before where they don't provide you with an iron and board. They only have a laundry service you must pay for. Unacceptable in the year 2026! Again, upgrade! Modernize! As you walk around the property there is obvious signs of antiquated conditions and some cleanliness issues. Matresses strewn on a ledge (see photo)!? Never before had I seen that in any hotel. The pool has a sign stating it closes at 20h00 yet the employees come to you saying it closes at 19h00. Again, inconsistencies. The pools, however, were nice. There is no parking. You must park in the marina docks and walk 12-15 minutes back to the hotel. Not the end of the world since the walk is pleasant through town. Just be aware in the event you rent a car. And beware of the phony lot attendants trying to scam you for money. The lot has no attendants and is free. On the bright side, the food was good, in a cruise ship kind of way. Never any shortage of anything and the staff is efficient and friendly. Would I ever stay here again? Absolutely not. And this H10 brand has been tainted for me, for life. Stay at your own risk.