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  Back Home Destinations Caribbean Mexico Hard Rock Hotel Riviera Maya   
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Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (19232)
Best Price From €1529pp
Sep 2026
€2029 pp
All Inclusive
Oct 2026
€1859 pp
All Inclusive
Nov 2026
€1789 pp
All Inclusive
Dec 2026
€1789 pp
All Inclusive
Jan 2027
€1959 pp
All Inclusive
Feb 2027
€1929 pp
All Inclusive
Mar 2027
€1859 pp
All Inclusive
Apr 2027
€1859 pp
All Inclusive
May 2027
€1789 pp
All Inclusive
Jun 2027
€1959 pp
All Inclusive
Jul 2027
€2279 pp
All Inclusive
Aug 2027
€2369 pp
All Inclusive
Up to 23% Off, $200 Resort Credit per day & Kids Stay Free*
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Up to 23% Off, $200 Resort Credit per day & Kids Stay Free*

Up to 23% Off, $200 Resort Credit per day & Kids Stay Free*
*Up to 23% Off, Kids under 12 stay free and Enjoy $200 Resort Credit towards spa, beauty & golf when travelling between 08/07/2026 - 20/12/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 5 nights apply. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.6 Google reviews (19232)
Cosmina Plesa
Our stay was absolutely amazing! The staff were incredibly friendly and our room was spotless, clean and always tidy. Whenever we needed anything, our requests were handled quickly and efficiently 😍 A special thank you to the concierge team, especially Aimee, who was kind very helpful and friendly. She went above and beyond to organise a wonderful surprise for our 10th wedding anniversary, which truly exceeded our expectations. Her thoughtfulness made our celebration even more special. The service throughout our stay was exceptional. We couldn't have asked for a better experience and will definitely be coming back. Thank you to everyone for making our anniversary so memorable! ❤️
Julianna Del Carmen
Came here with my family last week and stayed on the Heaven side. The resort was super clean and the food was exceptional. Must try restaurants are Umo, Wai, & Frida. The service we experienced was phenomenal. To highlight, Daan from Frida was the absolute best. He knew so much about the dishes they offered and took the time to recommend his favourites and provided us with service that we will never forget. Ricardo, one of the poolside servers was spectacular. He checked on us every 15-20 minutes and was by far the best poolside server we had during our stay. What made our trip OUTSTANDING were the entertainment staff at the main pool. Kevin, Axel, Poncho, Luna, and Hector were the BEST. We have never experienced something like this, but being around them in the pool, participating in their activities and trivia, and just getting to talk to them made our week. We will never forget their attentiveness towards our family. Thank you for such an amazing family vacation!
Maria
We had one of the best vacation experiences, as this hotel truly lived up to our expectations. We always received excellent service from the staff whenever we needed assistance resolving an issue or simply required services across the various areas—including the restaurants, pool, courtyards (Red and Blue), café, and bar, We would like to highlight the service provided by Ms. Angela (waitress in the Blue and Red Patio). We experienced some issues with transportation and a tour we took to Isla Mujeres, but fortunately, the general manager handled the situation, providing us with quick and effective solutions: We were moved to a different room to compensate for these incidents, and we were much more comfortable. Overall, we were satisfied with the daily attention we received; the staff would call or write to us to ensure we were getting the best possible care. Thank you very much!
Christina Rubidoux
We had an amazing vacation at the Hard Rock Hotel Riviera Maya! The resort is absolutely beautiful, the rooms were clean and comfortable, the food was delicious, and the location was perfect. From the moment we arrived until after we returned home, the staff consistently went above and beyond to make our stay unforgettable. One thing that really impressed me was how honest and caring the staff was. At checkout, I accidentally left my jacket behind. When I contacted the hotel, they had safely stored it for me, which showed how trustworthy they are. Another example of their outstanding service happened when my daughter developed a rash after swimming in the ocean because of the seaweed. We asked if the resort had a medical team, and they responded immediately. They provided a cream that helped her feel much better, and we were so grateful for how quickly they took care of her. The biggest surprise came after we had already left. My daughter accidentally left behind her baby blanket and favorite stuffed animal. We realized it at the airport and called the hotel right away. The staff found both items, kept them safe, and even arranged international shipping back to the United States. A couple of weeks later, the blanket and stuffed animal arrived at our home. That level of customer service is truly exceptional. One recommendation I have for anyone visiting is to bring some cash for tips. Even though the resort is all-inclusive, the servers, bartenders, housekeeping staff, and everyone else work incredibly hard to make your vacation special. Even a dollar here and there is appreciated. Just because your meals and drinks are included doesn't mean the staff doesn't deserve recognition for their outstanding service. We tip restaurant servers in the United States, and I believe these hardworking employees deserve the same appreciation. This was one of the best vacation experiences we've ever had. The beautiful resort, excellent food, clean rooms, and incredible staff made all the difference. I highly recommend Hard Rock Hotel Riviera Maya to anyone looking for a relaxing and memorable vacation. We will definitely be back!
Paul Pittore
The family and I just got back last week and we had a great time. The service was outstanding and food was great. Our Butlers, Paola and Omar couldn't have been more attentive to our needs and requests. They constantly checked on us and made sure everything we asked for was accommodated and without haste. They did this all with a smile and made sure they followed up to ensure we were happy and satisfied. If everyone in your party is an adult, we recommend the Eden Pool. The staff at this pool was wonderful. The bartenders were always pleasant and quick, especially Carlos. If we needed assistance with a chair or umbrella, the pool staff was right there happy to help, especially Sigmundo. If you are lucky enough to be a Hall Of Fame member you could and definitely want to enjoy breakfast and lunch at FARO restaurant, just as we did each day. The food and the staff were incredible. The Manager Maria, Hostess' Jessi and Keila, Chef Sol, and the amazing waitstaff Manu, Marco, Charly, Maleni, Vanessa all made us feel very comfortable.
More...

BEST PRICE FROM Flight & Hotel
€1789pp
Sep 2026
€2029pp
All Inclusive
Oct 2026
€1859pp
All Inclusive
Nov 2026
€1789pp
All Inclusive
Dec 2026
€1789pp
All Inclusive
Jan 2027
€1959pp
All Inclusive
Feb 2027
€1929pp
All Inclusive
Mar 2027
€1859pp
All Inclusive
Apr 2027
€1859pp
All Inclusive
May 2027
€1789pp
All Inclusive
Jun 2027
€1959pp
All Inclusive
Jul 2027
€2279pp
All Inclusive
Aug 2027
€2369pp
All Inclusive

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