Heritance Negombo

Amal Prasath

The room was spacious and comfortable, with a nice balcony offering a beautiful ocean view. It felt very relaxing and the overall comfort level was good. The service was also excellent the staff were friendly and attentive. The beach in front of the hotel is not the best, but it was still enjoyable. We watched the sunset, took some nice photos, and it was refreshing for the eyes and mind. We had booked the full board package with high expectations for the buffet. Breakfast was decent with reasonable variety, but lunch and dinner were quite disappointing. We noticed many repeated desserts, and the flavors overall were not up to the mark with limited options. Overall, our stay was good and we enjoyed it. The room comfort, ocean view, and service made up for the food shortcomings.

Sandamal Weerasundara

Unforgettable 1st Anniversary Stay 😍 Highly Recommended! ​We chose Sentido Heritance Negombo to celebrate our 1st Wedding Anniversary, and it was the best decision ever! From the moment we stepped in, everything was absolutely flawles. The welcome we received from the front office team was incredibly warm and professional. Every staff member we met was polite, attentive, and genuinely cared about making our stay special . The room was pristine, luxurious, and offered a fantastic atmosphere. We were deeply touched to find a beautiful, complimentary Happy Anniversary cake waiting for us in the room such a thoughtful gesture. And also the food was exceptional! Every meal was delicious, well-prepared, and featured a great variety of flavours.The overall service was top-notch. They truly know the art of hospitality and how to treat their guests like royalty. ​Thank you, Heritance Negombo team, for making our special milestone so magical and memorable. We walked out with unforgettable memories and will definitely visit again!

Dinal Kulathilake

We stayed one night at Heritance Ahungalla and booked 4 rooms. Overall, it was a really good stay. The hotel has a beautiful design, direct beach access, and a very nice view. The pool area is great, and we really enjoyed relaxing there. We also tried some cocktails at the pool bar — they were very good. Customer service was excellent. The staff were friendly, attentive, and made us feel welcome throughout our stay. Food was a mix. Some dishes were good, but the room service fish and chips and baguette sandwich were disappointing. Honestly, it was the worst fish and chips I’ve tried. They didn’t even provide lemon, which would have made it better. Apart from the food issue, everything else was really nice. Great atmosphere, good service, nice pool, and beautiful beach access.

Merlo Cass

We spent our last 3 nights in Sri Lanka at the Sentido Heritance hotel before our homeward bound trip back to Australia. We chose this hotel as last year April 2025, we were on a TripAdeal tour and stayed here. This hotel suited us as it +-13Km to Colombo International airport and is close to many restaurants outside of the premises. From a location perspective, it ticks all the boxes. We had a superior deluxe king room, which was very comfortable and have lovely sea views. The staff are very helpful, attentive and always had a smile on their faces. Reshan was extremely helpful and professional when he resolved a minor issue that we had with our room. He offered us another room, however, we opted to stay in the room after his team corrected the issue. We were extremely pleased with the outcome. The breakfast buffet is very good and we loved the Hoppers. All the staff were friendly and went about their duties diligently. We really enjoyed our stay and would definitely return to this hotel.

El Ogilvie

We stayed here at the end of our tour in order to fully relax before travelling home. We therefore have a good over view of other hotels and service sri lanka has to offer Although the hotel and staff are mainly friendly and can't do enough others not so much. The hotel feels more corporate and a little less charming to me. We had a suite which was lovely, with great view and a comfy bed, there was a dinning table in the adjoining room, when i asked if we could have dinner here it was a no, so does seem strange to have it in the suite. Maybe a nice sofa area would be better. There is also a nightclub quite near which is fairly loud till around 2am and you can hear the car noise and the constant beeps of cars bikes etc, so not such a great sleep. I did use earplugs, The restaurant does feel a little like a canteen with bright lighting and its quite noisy. So i'd suggest if you want a quiet more romantic meal to get out the hotel. The food overall is good always fresh and lots of choice. The stand out staff for us were the Chefs. They seemed to always have a smile and liked to interact which we loved they seemed to genuinely enjoy their work.The young chap Kaveesha ( making omelette) was so lovely and hipefully he can visit scotland one day, also Janaaka, nothing was too much trouble. My only complaint is being asked to sign your drinks bill whilst still eating dinner. You may want another drink etc. So wait till were done its quite intrusive. The cleaning staff were great and again very friendly as were reception staff especailly Ishaara on our arrival, she even carried my heavy back pack up to my room. Overall we've had a nice time but for the price and the standard we have stayed at far nicer places. For us, 1 night either when you land or before the flight home would have been enough.