Iberostar Waves Creta Panorama & Mare

Arthur

We arrived at the hotel with a family of 14 in seperate rooms and the rooms were nice the only thing I would say about rooms and cards is that there is only 1 room card so you don't have a spare. The view was really nice especially at sunset. You have to walk a moderate distance to go to the beach and there is not much sand on the beach mostly big rocks. In the nearby sister hotel there was a third party water sports which I liked,I tried the canoeing. The only thing i would say is that the bananna boat is a touch overpriced being 15 euros each. The anamation team was really nice and there are seperate age groups, Monkey camp 4-7,Dolphin camp 8-12 with kai and zoi(they are nice and funny) and the adults. They have a 1 week theatre schedule and we were they for longer than a week so we didn't want to watch the same thing. For some of the shows it says its a fire show but it was mostly dances but the best of the best was funny. Food wise there could have been more options and bring more foods such as the steak bake and hast brown from uk. They mostly target uk and german audicences. There are 2 freshwater pools the rest are salt which annoyed me because I had to go to the water park or "Luxury pool" as I call it . Saying that the "Luxury pool" had proper sunbeads and gazeboes and an infinity pool. The "Luxury pool" is the one at the other end of the hotel near the metal fence opposite side of the sister hotel. There is a gym and a spa and the massages are a bit overprices at 120 euros each. There is a donut shack and we loved that (its a coffee shop but we got donuts there) and since we had a big family we were able to get 10 donuts! There is a train outside of the hotel that leads to other villages. From Arthur UK Age 12

Helen Hazlewood

Still only half way through our holiday but I have no problem saying it’s a great hotel and a fantastic place for families. The only disappointing thing so far has been our trip to the Italian restaurant, which you can only book once per stay. The food was good at all. The ossobuco was awful and the tiramisù wasn’t good. The pools are clean and there’s plenty of sun-beds. There is 6 small coves to swim in, beautiful clear blue water. The entertainment team are always around doing something in the pools. The entertainment is in the theatre or in the main bar. The strange thing is the indoor pool looks amazing but is only open I was told by reception in the first and last month. Shame really. We went on the Dotto train into the village. A small place but very nice to walk around. The place to get those souvenirs.

Moureen Asaad

The supposed 4 star hotel refused to provide in room tissue box, and a simple shower cap! They sayid you cam buy in fro. The minimarket! A hotel which charges more than 200 euros per night wants people to wipe their face and their bum withtoilet paper! This is disgraceful. Shame on you I went to 3 stars hotels in london which provided literally everything a room amenity may have. Third world countries 4 star resorts do a better treatment. We wanted a takeaway box or anything for our toddlers leftover pizza, they told us to put it in a tissue! Mind you it is a la carte restaurant!

John R

We had a super holiday over here. Everything was perfect. Location, SPA, Gym, Dinning, Entertainment, Pools and Services were professionally organised. One Guy called Theodore who works at this Hotel was very helpful to us without hesitating when ever we needed Help. Thanks Theodore. We will come again.

Julie-Anne Forster

Amazing resort! The facilities were incredible, our family had the best time and there was so much to do and keep us entertained! I highly recommend it to families with young kids.