IC Hotels Green Palace

Florin Stavarache

We had an amazing stay and really enjoyed our holiday. The hotel is beautiful, clean and very well maintained. Our room was comfortable and always spotless. The food was delicious, with plenty of choices every day. The staff were friendly, helpful and always made us feel welcome. We especially loved the beach, the pools and the relaxing atmosphere.A special thank you to the entire entertainment and music team for their energy, professionalism and dedication. They truly made our holiday in Turkey more memorable! Everything was very well organized, and the service was excellent throughout our stay. We had a fantastic time and would definitely recommend this hotel. We hope to come back again!🥳❤️👌

Lamis Alha

Here is my honest review. The food offered variety and tasted good, but the kids’ menu was limited, repetitive, and often half empty if you arrived late. There was no staff available to take drink orders in that area, and it was difficult to find a waiter unless you went looking for one yourself. The kids’ section felt neglected. The Kids Club and Baby Club were unacceptable. They were consistently dirty, many of the toys were broken, and the floors left socks filthy at any time of day. My 12-month-old isn’t walking yet, so we initially used the Baby Club, but it had frequent, unreasonable closures despite being an unsupervised room that was also poorly maintained. We were forced to use the Kids Club because the Baby Club was often closed. In hot weather, keeping a baby confined indoors or outside for long periods is not practical. The beach and pool areas are poorly managed. Guests reserve sunbeds with towels, making it nearly impossible to find seating at any time. The area is disorganized and needs active staff management. I also felt there weren’t enough staff around to keep the area organized or assist guests. The hotel’s location is inconvenient. You cannot walk anywhere, so a car is necessary. Uber drivers frequently cancel, and when they don’t, fares are significantly inflated. Even hotel-arranged transport is overpriced. The on-site supermarket is extremely expensive—we paid about six times the normal price for baby wipes. Finally, while some staff members were friendly, the overall service did not meet the standard expected from a five-star hotel. The hotel seemed understaffed at times, which affected the service and overall experience. Overall, the hotel falls short of five-star standards. The rooms, room service, cleanliness, and level of service clearly do not reflect a true five-star resort.

Kelly Ball

We had an amazing stay and couldn't recommend this hotel enough! We stayed in one of the Lake Villas, which was beautiful, spacious, and spotless. The cleanliness throughout the entire resort was exceptional, you could always see staff working hard to keep everything immaculate. The pools were crystal clear and very well maintained, and the beach was lovely too, with soft sand, plenty of space, and a peaceful atmosphere that never felt overcrowded. The food was absolutely incredible, with so much variety and consistently high quality throughout our stay. The whole resort has such a relaxing and tranquil setting, making it the perfect place to unwind. What really made our holiday, though, was the outstanding staff. Everyone was so friendly, attentive, and genuinely went above and beyond to make sure we had everything we needed. A very special thank you to Emre. He truly made our holiday unforgettable. Such a lovely young man who always greeted us with a smile, nothing was ever too much trouble, and he did everything he could to make sure we were happy. His kindness, professionalism, and dedication are a real credit to the hotel. We had a fantastic holiday and will definitely be returning. Thank you to everyone for making our stay so special!

Gherissi N

⭐⭐⭐⭐⭐ We had an excellent stay at IC Hotel Green Palace. The hotel is beautiful, but what truly made our trip enjoyable was the kindness and professionalism of the staff, especially Mr. Samet at the reception. Mr. Samet is very attentive, helpful, kind, and always welcoming with a smile. He really contributed to making our stay pleasant, and thanks to him, we felt truly welcomed and well taken care of. If we come back to IC Hotel Green Palace, it will also be to see you again, Mr. Samet! ❤️ A big thank you to him and to the entire team for this wonderful stay. We highly recommend this hotel!

Lolo

The place is beautiful, and we were warmly welcomed with fresh juice and a special reception. I would like to sincerely thank Chef Katiba and Chef Mohammed (I hope I got his name right) for their outstanding hospitality and kindness. They made us feel like guests in their own home. The food was delicious, with a wide variety of options to suit every taste. The beach and the sea were beautiful, clean, and well maintained. The service by the beach was also excellent and made our experience even more enjoyable. The Kids Club offers many fun and enjoyable activities for children. Overall, it was a wonderful stay, and I highly recommend this place.