JW Marriott Khao Lak Resort and Spa

손정우

This is my second stay at JW Marriott Khao Lak after visiting in October last year. The Family Pool Access Room is spacious and perfect for families with children. The sofa bed can be converted into an actual bed, which my kids really enjoyed. As it is the rainy season, the pool access room feels a little humid at times, but keeping the air conditioning on makes it comfortable. One positive improvement compared to my previous stay is the Kids Club. It has been relocated to a larger area and now offers more space and a wider variety of activities, making it even better for families with children. The staff at the lobby, restaurants, and pool areas are all exceptionally friendly and welcoming, which continues to be one of the resort’s biggest strengths. However, I noticed a few changes compared to my previous stay. The bathroom amenities seem to have changed, the complimentary resort bag that used to be provided in the wardrobe is no longer available, and the complimentary coffee capsules and tea in the room were only replenished on the first day and not refilled afterward. Overall, it feels like the resort may be making some cost-saving adjustments, which is a bit disappointing. That said, the excellent facilities, beautiful pools, family-friendly environment, and outstanding service from the staff still make this a great resort. Despite some minor disappointments, I would definitely consider staying here again in the future because of the resort’s excellent hardware, family-focused facilities, and genuinely friendly staff.

Alexander L

I had a very relaxing time at the JW Marriott Khao Lak Resort and Spa. Visiting in the off-peak rainy season (mid May) means the resort is very peaceful and quiet with lower occupancy, however as expected also comes with a higher chance of rain. Whilst I must warn you that the weather will play a significant factor if you are looking to do certain activities - sunbathing, water-sports, hiking etc., my goal was actually to just enjoy the hotel facilities, the pool, the gym, the spa and the various activities on offer such as Thaiboxing, eco-printing and a Thai cooking class, which I made the most of. Starting off with the location, it is worth bearing in mind that the hotel is a 1.5 hour taxi from Phuket International Airport and is not in a busy part of Thailand, so there are more limited options when it comes to shopping, food markets etc. compared to Phuket, Bangkok etc. My family room pool access studio was well appointed, large (65 sq meters / 699 sq ft) and clean, with a comfortable bed and a modern bathroom with a bath and a well pressurised shower. The service was fantastic - full of smiles and greetings whenever I came across hotel staff, with staff very much seeking to provide guests with an enjoyable stay. The breakfast hosted at the Waterfront restaurant is very comprehensive with a multitude of diverse options covering Asian and Western palettes - freshly cut fruits, juices, pastries, noodle soups, eggs made to order etc.. All were very tasty and of a good quality. I also utilised the room service to order some Thai dishes on one day, and fish and chips on another. Whilst I thought the food was generally good, it was not particularly memorable e.g. the tiger prawns in the Pad Thai were overdone and the presentation of my mango sticky rice was rather simple for a 5* hotel (for example, it was much more elaborate in The Athenee Hotel Bangkok, another Marriott property). The Quan Spa on the property also offers a range of treatments (albeit at 5* hotel prices). For reference, a typical 1 hour Thai massage locally is 300 baht whereas here it is over 2500 baht. In any case, I enjoyed my Thai Massage and Head Massage, with the Spa being literally a 2 minute walk from my room. The gym is also very good, with multiple techno gym machines for weights and cardio, including a bench press, and free weights up to 28kg. Lastly I cannot end the review without mentioning the star feature of the property - the 2.4km lagoon pool (advertised as the longest lagoon pool in South-East Asia), which I had the pleasure of swimming in multiple times throughout my stay, having entered straight from my pool access room. All in all a wonderful stay in a beautiful hotel, made even more enjoyable by the amazing staff. A special mention to the staff at the JW Garden, as well as Lookked and Apple who led the Thai cooking class, Chompoo at the front desk who impressed me with her willingness to always provide an excellent service and the hotel manager Natasha, who clearly leads a great team. I hope to return.

Christian McBride

⭐⭐⭐⭐⭐ Our stay at the JW Marriott Khao Lak Resort & Spa was exactly what we needed. After a 24-hour journey from the UK, we had a small issue on arrival due to a breakdown in communication at our end. The way the management team handled it was exceptional—they couldn’t do enough to make us feel welcome and comfortable. From arranging dinner on our first evening to organising a special beachside experience, they went above and beyond throughout. The staff are incredibly friendly, some of the warmest hospitality we’ve experienced anywhere in the world. The food was excellent, the grounds beautifully maintained, and the facilities truly first class. We left feeling completely relaxed and recharged. Highly recommended. Thank you so much everyone 🙏 epically to Mrs Low 🙏🫶🏼✨

IG: whereshegonext

there's nothing to complain about this resort. the breakfast was large-option, good view, and pretty nice ambiance. the room was exceptional! we stayed in 2 BR apartment MVC, and it was amazing! there's kitchen area with complete set of electric stove, microwave, ice maker, etc. and on top of that, there's washing drying machine! oh by the way, their pool is beautifully undescribeable. there's kms long of pool around the resort, and then there many type of pool as well; infinity with bar, kid area with sliders and water game, normal quiet pool, and mostly they have jacuzzi plunge inside. the location is also great, near to Bang Niang area, walking distance to Khuk Khak beach, so yeah. what a great resort!

Lakshya Thakur

Had a great stay during my work trip for 4 nights. The place is massive. Ample of pool area to relax and different kinds of cuisine for you to try (Italian, Thai, Japanese , Indian). Personally liked the Beach bar and the Waterfront restaurant. At the last night, had really tasty vegetarian pizzas and Indian food right outside the Grand Ballroom. The location is also very accessible and nearby to local markets like Bang Niang. Would totally recommend for office trips or even family stays to relax.