Mai Khaolak Beach Resort & Spa

David

Very nice resort with clean rooms, awesome staff and everything was open + in working condition. I would go back. Just be aware like any other hotel - there could be renovations in the low season. We went at the beginning of the high season which was the end of November and I read comments 3 weeks before that someone had issues with renovations during their stay. We haven’t seen any renovations during our stay though. We went with our 4 months old baby and took our pram with us. Pram access was possible everywhere and they have lifts as well. the cot provided was very good and the staff offers mosquito spray in the room. Don’t leave any food or dirty napkins in your room as the ants will be there very quickly and could ruin it for you and also for the people staying after you’re gone! Unfortunately I got very sick during my stay and had to use the 24/7 medical Center located within the hotel premises multiple times and had to be on IV Drip. It’s a very good doctor and team that are doing everything they can to get you back on track! They have their own clinic called Bangkok medical clinic where they offer X-ray as well. They can order medication quickly from Bangkok if required and it will be there the next day. The resort is really beautiful and big! very family friendly staff and they have a big program with lots of different activities. I would recommend to download the TUI Blue app and search for your hotel, then you can see the daily activities which could change daily! We booked half board and were very happy with the food options in all the different restaurants! The only thing that was disappointing for the buffets is that the potatoes are not fully cooked through and all „crispy“ food options are soft and soggy. I think they should change the way they keep their food warm for crispy options. The buffet itself has a good variety of food including a kids corner. They offer lots of different juices and smoothies for breakfast which taste amazing! as we all know there are different types of 5* hotels. Please don‘t expect pure luxury. There is nothing wrong with this hotel and it fully met and even exceeded my expectations. It is a great value option if you look for good deals and compare prices.

Arran Aldhouse

We were a group of 10, so had 5 rooms, each came with dining vouchers, but they had to be used on each room when you ordered dinner and this caused. Alot of confusion with staff, also the Resort was under renovations and a few areas were shut. The staff were lovely and the location is amazing! The resort itself was beautiful, the food choices were great! The beach was literally walk out the premises and bam right there, with a host of other vendors on the beach! All served amazing food and the massages on the beach were amazing, the waves crashing amazing! Would visit again! The pool bar was great and that opened 2 days after we arrived as it was renovated. Amazing wildlife, Hermit crabs, Water monitors and the local cats, the Black small one was the friendliest and when saw you came meowing for attention! All in all great location and experience.

Sarah Duff

Best hotel ever!!!! Big room, big pool, many bars and restaurants, friendliest staff, and a great atmosphere. The hotel offers so many activities here so take advantage of them, but make sure to book your spa appointments and sky restaurant reservations 3-4 days in advance (lotta people want to go). We absolutely will stay here again. And a special thanks to the buggy crew, they’re constantly running people around haha.

Ann Spendley

Really lovely Hotel. Perfect location for me on the beautiful Pak weep beach. Went as a package deal with luxury escapes included was a free massage. They were booked up until after I came home so that was my only negative really. The staff don't speak much English and my Thai is non existent so difficult to communicate. The breakfast was fantastic. I ate at the beach cafes alot in the evening to be near the ocean. They were all lovely. I would highly recommend this hotel if your looking for a lovely relaxing holiday with easy access to Khao Lak markets and town if you want. I would go back to this hotel.

Scott Ellson

Excellent location for a relaxing getaway, spacious rooms, excellent pools, good food with generous portions especially the breakfast options. I loved having direct beach access to other dining and massage options for the family. We also booked some excellent day trip options from the tour desk which were wonderful experiences with flexibility on timeframes. Having shuttle buses available to take you into the main town was convenient or it was just a 15 minute cheap taxi ride. Best of all was the service. All staff were great but the Stand outs were Gokul in the Green and Grill restaurant who was exceptional and all the Porter/ buggy drivers.