Long Beach Resort Hurghada

Shenn H

Mixed Experience – Great Facilities, But Management Team Needs Improvement The hotel facilities are very good, the food offers a nice variety and the overall atmosphere of the resort is enjoyable. A special mention to the animation team for their enthusiasm and energy — they truly bring life to the resort. The camel and horse riding team inside the hotel also deserves praise; the staff are kind and the animals appear well cared for. Not forgetting Ismail, whose paintings are simply amazing. Unfortunately, my experience with the Day Shift Front Office Manager and the Assistant Manager of the Guest Relations department was disappointing. The interaction felt defensive and unnecessarily argumentative and there did not seem to be a genuine willingness to listen or handle concerns professionally. Although a solution was eventually provided, it appeared reluctant rather than service-oriented. Based on this experience, the Front Office Day Manager and Guest Relations Assistant Manager deserve a ONE star for their level of professionalism as frontliners dealing directly with hotel guests. In addition, there were several nights where drunk guests were shouting near our room between 1:00–4:00 am, which significantly disturbed our sleep. When this was brought to the attention of the day duty Front Office, the concern did not appear to be taken seriously. Also, I would also encourage guests to carefully clarify details before booking tours sold by sales representatives who walk around the resort and approach guests. In my experience, the quad desert tour did not fully match how it was presented and payments were non-refundable once made, even when the tour date was still far in advance. It is best to confirm all terms and conditions clearly before making payment. Overall, the resort has many strong points, but I hope improvements will be made in how certain situations are handled at management level, particularly within the Front Office and Guest Relations departments.

Valentin Dinu

This hotel exceeded my expectations. The property is very clean, and everything is well maintained. This is my second time staying here, which already says a lot. The staff were excellent. Always friendly, helpful, and professional. They really make the difference. The only downside was the food at the main restaurant, which felt quite repetitive. However, if you book the à la carte restaurants inside the resort, the experience is much better and more enjoyable. Overall, I highly recommend Hurghada Beach Resort.

Team Twisted

I have no idea who writes these reviews but the hotel was a disaster, overpriced hotel with one of the smallest restaurant for over 1000 rooms. the food is the worst part, repetitive same food everyday nothing changed, tasted horrible had no taste and the worst part is the chefs you have to literally beg for the chefs to put you food on your plate and if you asked for more they would look at your really angry. the staff was alright most of them were really rude and couldnt understand a single word you said they would take your plates full of food away. the rooms were old and messy the staff was reasonable and cleaned them when you asked them but for the price we paid the rooms were not how we expected. the only good thing that saves this review is the location, the beach is beautiful but you can barely swim in it the water because its over 100m pulled back and only comes to shore at like 4pm. the swimming pools were nice but overall this hotel is not a recommend will not be coming here next time. the worst part is how disgusting they are for money. i experienced a friend of ours who went RV riding in the desert he wasnt feeling well, they took his money and left him alone and he had to walk all the way back to the room feeling unwell. these reviews are either bots or people who arnt honest. this hotel is money hungry nothing else

George Morley-Wilkinson

The resort is exceptional and all the staff are as friendly as can be, always go above and beyond to make everyone enjoy their holiday. The entertainment team are phenomenal and there is always a range of shows and activities that involve the visitors. My glass always feels full as the staff are constantly asking me if I would like another and always pulling out surprises. The rooms are cleaned everyday and left pristine. The food is the best part of the resort. The quality of the food is to die for and there is a vast range for all. I would highly recommend this resort and I would 100% return again.

Stuart Hill

Another excellent stay at Hurghada Long Beach. Its such a wonderful hotel that has been improved even more since our last visit. The staff are all fantastic, every single one we encountered. The Location is great, the food is great. We spoke to a lot of people there, and many, like us, it was not their first visit. To me that speaks huge volumes. The place gets people coming back time and time again. There is a good reason for that. We are already looking at our next visit and we cant wait to get back there.