Mediterranean Palace

Sohrab

Overall, the stay was decent and the staff were friendly and helpful throughout. However, for a 5-star hotel, I was surprised that access to the gym and spa required an additional fee rather than being included in the stay - 6 euros for the gym and 20 euros for the spa per day. Basic amenities such as a dental kit/dressing gown/slippers etc were also not provided, which is something many hotels offer as standard. The breakfast was okay but nothing particularly memorable. While the service was okay, the overall value and inclusions fell short of what I would expect from a 5-star hotel. I’ve stayed at many 5 stars across the globe, and this was definitely the worst one.

Azzurra Damen

It's the 4th consecutive year we stay at Mare Nostrum Resort, and at this point have stayed at all 3 hotels. This and last year we stayed at Mediterranean palace and it's simply perfect for us. It has been completely refurbished less than 2 years ago. The rooms are well organized and modern, service is delightful especially the care and attention given to kids - the kids club is awesome (the equipment, but above all the lovely staff!), so are the pools, food variety is just right, the gym is small but well equipped. And being right by the beach is the ultimate luxury. We will definitely be back!

David Gräslund

Very clean with friendly staff centrally located. Really recommend room 6003 with a walk-in closet that was unexpected and amazing views. Read a number of reviews of this hotel and I cannot agree at all with the bad ones. Definitely deserves a better score than the current ones on Google and Tripadvisor. Yes, there is entertainment in the hotel which can make some sound until 2300 if you have a pool view. But, that is expected from a hotel like this. The five-year old had no issues falling asleep at all. Plus the entertainment is of great quality. The breakfast is excellent. Wide variety of choices and I don't really understand the reviews saying that the food would be cold. It is not. Everything is fresh and tasty. The room is particularly clean and newly renovated. We loved the room. The activities for the kids are amazing and we especially loved the mini-disco. The location is perfect. Especially recommend the restaurants Sebastian, Almar and Zenzero. The beach super close to the hotel is excellent and made the days perfect pairing the beach with the amazing pool. Sun chairs were always available. Special shout out to the staff cleaning the rooms. They were super kind and did an amazing job. People expecting the Ritz or some similar 5-star experience have clearly not understood the rating system. The service is excellent and the facilities justify the rating. 5/5

shane tobin

Amazing hotel!!! Had the best experience tenerife could of possibly giving to us. The hotel is just simply the best in tenerife I would not stay anywhere else in the future. I couldnt get over how the hotel looked the decor and design is just great I loved how the hotel was I would simply say its a 5 star hotel. The staff were just amazing from reception to entertainment to the cleaners. The cleaners every day would great you each member. The entertainment staff doing the sports activities like games and sports like volley ball had a great way about things very energetic people with great positive out look on things. I really liked the sports activities the staff definitely done exceptional work if you ask me. The buffet was great however I would of liking to see more of an Irish traditional breakfast there. They have a weighing scales for your baggage which is a bonus to and staff at reception try there best to accommodate you

KS

This is a stunning hotel with the nicest staff. The best bits are undeniably the breakfast spread and the amount of sunbeds (this is the only summer holiday I’ve been on where there hasn’t been the inevitable sunbed war each morning) Very central location too, close to some really nice spots for dinner and icecream (Mamma Mia across the street have delicious pizza and cocktails) It’s also got a little shortcut to the beach from the pool area which is very handy. We will be back for certain