Novotel Phuket Kamala Beach

Khue Ho

This was our second stay at Novotel Kamala Phuket, and once again we had a wonderful experience. The villa offered a spectacular direct sea view. The room was spacious and clean, and although the hotel has been around for quite some time, it is very well maintained. The front desk staff were always smiling, friendly, and even remembered our room despite the large number of guests checking in. The bar area is spacious with beautiful views, and the staff there were warm and welcoming. The restaurant is beautifully designed, and everyone—from the manager (his name is Top) to the service staff—was attentive and proactive in taking care of guests. Breakfast was quite varied, with both vegetarian and non-vegetarian options available. Although summer is the rainy season in Phuket, we thoroughly enjoyed our stay and had a great time.

Deniz Kucukkilavuz

We stayed here for 6 nights and overall had a pleasant experience. The hotel is located right by the sea, which is beautiful. However, for anyone visiting at the end of May, swimming may not be very likely, as the sea was quite rough and the waves were strong during our stay. The pool was nice, and more than sufficient as an alternative to the beach. We were generally satisfied with the service, and the open-buffet breakfast was good and had enough variety for us. The main reason I’m not giving a higher rating is the room. We stayed in an “Ocean View” room, but in reality we could only see a small corner of the sea from the room :) That was disappointing and did not fully match our expectations of an ocean-view category. Aside from that, we enjoyed our stay and had a comfortable experience overall.

Lee Clarke

We had an absolutely fantastic stay at Novotel Phuket Kamala Beach, and it’s the people here who truly make this place special. A huge thank you to Khun Top the F&B Manager for his warm hospitality and attention to detail — the food, service, and overall dining experience were consistently excellent. Every meal felt relaxed yet professional, which is not easy to achieve. Special mention must go to Khun Sat, who runs the kids club — he was incredible with our children. He even took the kids for Muay Thai classes, which they absolutely loved and are still talking about. It’s rare to find a kids program that’s this engaging, active, and genuinely memorable. We also want to sincerely thank Khun Yu, the General Manager, whose leadership is clearly reflected in the happy staff and smooth operation of the hotel. You can feel the positive culture throughout the property. Khun Chula, the Executive Assistant Manager, was equally impressive — professional, attentive, and always present to ensure guests are well looked after. This hotel strikes the perfect balance between a relaxing beachfront escape and a truly family-friendly resort. The service, the team, and the atmosphere exceeded our expectations in every way. We will absolutely be returning and highly recommend Novotel Phuket Kamala Beach to families and anyone looking for genuine Thai hospitality at its best. 🙏🌴

Matt Green

Really enjoyed our stay here. Reception staff were welcoming, efficient and polite.We particularly enjoyed the breakfast. The team in the restaurant and the manager Top were excellent. Nothing was to much trouble. The swimming pool leads to beautiful beach. Always plenty of sunbeds available. We also used the well equipped gym. We will definitely use this hotel again.

Rachana Vyas

We stayed at this location in May 2026, the best part of this place is the location - th hotel is literally at Kamala beach with easy access to the beach . They also have a rooftop bar which gives you a good sea view. For kids they have a play area as well . The rooms are average size for a family of 3. Food is good too. The place lits up every evening with good lights and sound of waves.