Outrigger Surin Beach Resort

Jimmy Stacks

While the team were perfectly welcoming and fine upon check in, it is important to note that these rooms are NOT suitable for families with children. Our guest had a small 18 month old with her and we had to walk up 6 flights of stairs (there is no elevator to the rooms). Then there is ANOTHER flight of stairs in the room to the bedroom. This isn't how the hotel was represented in its imagery. We were not offered a move to a room on the ground floor. We had to book another hotel as the baby's mother was unable to deal with stairs, which is completely fair. We asked if we could cancel the 2 night reservation and the hotel refused. So overall we paid Outrigger rates for two nights, in low season, for a hotel completely unsuitable for children with no refund or alternative offered. A warning to anyone else with small children - do not bother. Hopefully this saves you the hassle.

Chi Chi

We had such a lovely stay at Outrigger Surin Beach Resort. Every staff member we met was incredibly friendly, warm, and genuinely helpful. The service throughout our stay was excellent and made us feel very welcome from the moment we arrived. I was especially touched by how much attention they paid to personal preferences — even something as simple as pillows. The team kindly offered extra options to make sure I was comfortable, which I really appreciated. A special mention as well to the lovely lady at the breakfast egg station — she was always so energetic, positive, and proactive every morning, which really brightened the start of our day. Overall, it was such a happy and relaxing stay. We truly enjoyed our time here and would absolutely love to come back again in the future!

Juen

Family trip here for 4 days 3 nights. Breakfast was quite nice, while selections are quite limited, taste was good. We go upgraded to the grand Surin suite, first floor is the living and the bedroom is on the 2nd floor. Very spacious, water pressure was good, bed was comfy too. Had a really great massage at the hotel’s spa! Look for the masseur named Mon, did a 90 min oil massage with her and it was awesome, whole body felt so relaxed. Pressure (I go for hard) was so on point.

Frank P

20260613 - located 30 min ride from hkt airport. hotel was last renovated in 2022, hence still very new and clean. As a gha titanium member, my superior queen room was triple upgraded to surin balcony room where it is more spacious. Wifi is free and very fast. You can easily order amenties and in room dining through the outrigger app and the service was always fast! Ordered chicken kad prao with rice and it was delicious. Aircon was cool. Shower pressure was consistent, strong and hot. Bed is comfy. Surin beach was just 3 min walk away and the sunset view was amazing. Was given late checkout at 4 pm. Definitely recommended!

Anna Panchenko

We absolutely fell in love with this hotel 🤍 From the very first moment you arrive, you are surrounded with so much care, warmth, and genuine kindness from the staff. They make you feel truly welcome, not just like another guest. I especially want to mention the wonderful man who helps guests cross the road to the beach. Unfortunately, I didn’t catch his name, but he was honestly one of the most amazing people we met during our stay. Every single day he would stop the traffic for guests so everyone could safely cross, always greeting us with the biggest smile, jokes, and such beautiful positive energy. He made every day brighter and created such a warm atmosphere around the hotel. He is truly unforgettable. I want to sincerely thank the entire team for making our stay so special. Everyone was incredibly kind, attentive, caring, and always ready to help with anything. Our room was absolutely incredible - so beautiful, cozy, and thoughtfully designed that we even decided to extend our stay for two more days. You can really feel that every detail of the interior was created with guests’ comfort in mind. The breakfasts were amazing 🤍 A huge variety of dishes and fruits, everything was fresh and delicious. And a special thank you for serving breakfast until 11 AM instead of 10 AM like many other hotels - it gives you the chance to sleep a little longer and fully enjoy your vacation. Although a little tip: if you come after 10:30, some of the most popular dishes might already be gone 😄 The pools were fantastic, the gym was great, and the entire atmosphere of the hotel felt peaceful, luxurious, and welcoming. I could honestly keep writing about all the little details that made this stay so memorable. But the most important thing is - this hotel is truly incredible. I can wholeheartedly recommend it to everyone, and we will definitely come back again 🤍