Phuket Marriott Resort and Spa Merlin Beach

Martin Voss

A good stay overall — great staff, solid facilities, but nothing truly exceptional. Service across the resort is consistently friendly and attentive. The team is warm, welcoming, and especially kind with children, which made our stay with our baby noticeably easier. Staff interactions were a clear highlight. The resort itself is large, well-maintained and comfortable, with multiple pools, plenty of space and generally pleasant common areas. Rooms are clean, the beds are comfortable, and housekeeping was reliable throughout our stay. The location is quiet and nicely removed from the busier parts of Phuket, which makes it feel relaxing — but also means there’s not much in walking distance besides a handful of restaurants. For almost everything you need a taxi. Food and beverage are where the value feels a bit uneven. Prices are on the higher side, but the quality doesn’t always match: Thai dishes across the resort’s restaurants were mostly average, and for better Thai food we often preferred to go outside. Breakfast is fine but not memorable; the salad and vegetable options could be fresher and more appealing. One recurring frustration: there is no good espresso machine anywhere on the property, so for a decent coffee we had to leave the resort every time. For a property of this category, that feels like an oversight. Overall, everything was good enough but nothing stood out as exceptional — which is fine if you’re here for a relaxing and family-friendly resort experience, but worth knowing if you’re expecting top-tier dining or strong value for money. We enjoyed our stay, but would explore other options next time.

Merica Virta

A wonderful stay in Merlin Beach again! Service is always on point in the restaurants and bars, everything is clean and there are plenty of fun activities to do on a romantic getaway. Teddy gave us fast service in the pool area and young gentleman, who is part of the cleaning staff, also helped us to get service to our seats and was also very polite & proactive. I feel that the management team does a good job here and employees are working together as a team, actively teaching each other, genuinely trying to add value and really making customer feel welcome. Just like a year before, Mook and her colleagues were smiling, efficient and providing exceptional service, which really stands out. Food is also very delicious, no matter which restaurant you choose. Overall, I would say that if the arrival experience would improve to be faster, this would be 100/100. We will return again for sure - great experience 🙏

D J

Great Hotel. We were two families, and we all had a great time. The level of service was top notch - all workers did extra to help in anything needed. the kid's club is a bit small but out of all the hotels we have been to it was the most active with many activities for children opening early in the morning until late in the evening. the pool is great and big enough for everyone. the grounds our lovely and you are a taxi ride close enough for things outside the hotel. really recommended. The only issue which is true for all the hotels we stayed in Thailand is that there is no baby mattress for babies uner the age of 1 years old. this baffles me as babies can suffocate sleeping on extra an extra soft mattress - but a least they did the effort to fix the situation and provided us with an extra mattress to put on the floor which was ok - but this is true for all top hotels we stayed in.

Oliver N

Lovely stay in a beautiful resort. We were on a half board package which allows breakfast and a choice of lunch or dinner between various restaurants. Staff were incredibly friendly and so welcoming. Special shoutouts to Filmmy who helping us on our last day. Also to the staff of the Italian restaurant on Sunday 23rd. Rainbow and another member of staff (we forgot the name sorry) helped us tremendously. Rooms were kept clean throughout and days we needed need a clean, we were still offered fresh water and towels for the room

Shanna Doyle

We had an incredible stay at the Marriott Phuket Merlin Beach. Our swim-out room was absolutely amazing — the perfect blend of luxury and relaxation. The beds were extremely comfortable, and we especially loved the day bed on our patio, where we spent many afternoons napping and soaking in the peaceful atmosphere. The staff and amenities were fantastic from start to finish. The food and drinks were delicious, and everyone we met went above and beyond to make our stay memorable. A very special thank you to Ice, whose compassion and understanding during a family issue meant more to me than he knows. His assistance was truly appreciated. And a big thank you as well to Dew, who greeted us with such warmth every day — he is the sweetest young man and always made us feel welcome. We highly recommend this resort and would return in a heartbeat!