Ramada Khao Lak Resort

Koh Phangan House And Villa Rentals

⭐⭐⭐⭐⭐ We had a fantastic four-night stay at Ramada Resort by Wyndham Khao Lak and couldn't have been happier. The resort is absolutely beautiful, with lovely tropical gardens, a fantastic pool and a gorgeous beachfront location. Our room was spotless, spacious, comfortable and very well maintained. The breakfast was excellent every morning, with a great variety and plenty of delicious options. What really made our stay special, though, was the staff. Every single member of the team was warm, friendly and genuinely helpful. We had an unexpected issue with our car battery, and within minutes the staff were there helping us get it jump-started. Their kindness and willingness to help went above and beyond. Overall, we honestly couldn't fault our stay. We live in Thailand and have stayed in many hotels over the years, and this is definitely one we'd happily return to with our family. We highly recommend Ramada Resort by Wyndham Khao Lak to anyone looking for a relaxing, beautiful resort with exceptional service. Thank you to the whole team for such a wonderful stay!

Alex P

As a top-tier Diamond member of the Wyndham Rewards loyalty program, I expected a certain level of service and recognition during my stay at Ramada Resort by Wyndham Khao Lak. Unfortunately, this property failed to deliver on almost every front. Aside from the welcome drink upon arrival, the entire experience was a massive letdown. At check-in, the staff completely ignored my elite status and did not offer a room upgrade. I literally had to remind the receptionist about my benefits, and only after I brought it up did they "generously" grant a one-category upgrade. According to Wyndham rules, they are supposed to upgrade to the best available room, and higher-category rooms were clearly vacant. To make matters worse, despite the availability, I was forced to wait about 40 minutes just for them to get the upgraded room ready. The resort itself is well past its prime; everything feels old, tired, and worn out. However, the biggest issues were regarding basic amenities and hygiene. The hotel provides bottom-shelf, cheap toiletries the shower gel and shampoo were awful, and there was no hair conditioner provided at all, which is unacceptable for a beach resort. Even worse, I found visible traces of bugs on the bed, and on a couple of occasions, I actually found live larvae in my sheets. This is completely unacceptable for an international hotel chain. The breakfast was the only saving grace of this stay as the selection was decent and included smoked salmon. However, the service and seating organization in the restaurant were chaotic, and no one greets or seats you in a timely manner. The resort might have been busy, but high occupancy is no excuse for a total lack of hospitality. Furthermore, the hotel seems to cater mostly to elderly European package tourists, making the overall atmosphere feel very outdated and stagnant. This property does not live up to Wyndham standards and has no idea how to treat loyal status guests. I will definitely not be returning, and I cannot recommend this resort to anyone looking for a true experience. And it was absolutely horrific the slippers provided in my room had clearly been used by previous guests and were never replaced. They were heavily worn out on both sides and covered in dirt stains. It seems the hotel doesn't bother changing or even sanitizing slippers until guests wear them down to holes, because mine were visibly filthy.

Kate Khudziakova

An amazing family stay! ​We had a wonderful stay at this hotel with our family. The location is absolutely fantastic and made exploring so easy. ​One of the absolute highlights was the breakfast every morning—there was a huge variety of food to choose from, and everything was delicious. What truly sets this hotel apart, though, is the staff. They were incredibly amazing, attentive, and genuinely cared about making sure we had a great experience. We felt so welcome the entire time. Highly recommend for families!

Zsuzsa Matyassy

Great holiday in a nice place. This was our third time in this beautiful resort. Nice surprise, they were greated us with lovely decorations at arrival. It was my birthday during our holiday, so another surprise, another lovely decorations in our room on that day. At dinner time we had a special table and a little cake for me, all without asking. Thank you so much, those little gestures made our holiday extra special and unforgettable. This is a resort we can enjoy real, warm hospitality, relax and recharge. We can't wait to come back again.

Barak Raanan

We had a wonderful stay at the Ramada. The breakfast was excellent, the best we had during our trip. The hotel has a table tennis table, a pool table, a great gym, and a fantastic atmosphere. The location is excellent, the pool and beach are wonderful, and the service was far beyond our expectations. The staff were friendly, attentive, and always willing to help. We truly enjoyed our stay and would be very happy to return.