The Waters Khao Lak by Katathani Collection

darren jones

Had a lovely stay at The Waters in the swim up room 1331. It was a perfect location with sun on the veranda all day. The room was spacious and clean with a large bathroom and excellent air conditioning which was needed frequently. Staff were so friendly and very attentive. I asked for an additional topper mattress as I found the bed too firm and it arrived that day and made the bed very comfortable. The pool was amazing and I found the resort very quiet and calming, especially when you consider how close it was to the vibrant town centre. The only area I felt needed improving was at breakfast time. Didn’t really enjoy the experience as it seemed too chaotic. More like a canteen. Food itself was good but it took ages queuing for the coffee machine or buffet table. I appreciate there are peak times when it gets busy but we stayed at another hotel the week before and they seemed to manage it much better even bringing coffee and tea to the table for the first drink. We tried to avoid peak times but still queued at the coffee machine. It’s only a minor iritation and wouldn’t stop us recommending the hotel to family and friends.

Trevor Brook

Booked this hotel via TUI as a package holiday on a B&B basis. Overall it was good value. The staff are so pleasant and helpful. The resort was well laid out with several pools and plenty of sunbeds. The breakfast was adequate but nothing special. The location was excellent, close to the beach and shops and restaurants. The areas around the pool were quiet, perfect for a relaxing holiday, We didn't use many of the facilities but everywhere was clean and tidy. Some of the rooms are in the "Bay block" and don't have the same feel as the "Waters wing" rooms in other areas so check what you are booking if you want a nice pool view. TUI were quite misleading on this issue! The free Wi-Fi worked well until you moved out of range, you then needed to re-enter your details to reconnect which was a bit of a pain. Overall an excellent hotel and I would certainly return.

Jill Dunbar

Our first time in Thailand and couldn’t have picked a better hotel for the trip. We had a lower direct access swim up pool and it was perfect. The staff were so friendly and always willing to help. Breakfast had a wide range of choices and everything was fresh and hot. The location of the hotel is perfect and central. Couldn’t of wished for a better hotel 😊

D.B

I had an absolutely incredible stay at this hotel and couldn’t recommend it more highly. From the moment I arrived, the staff were warm, welcoming, and genuinely attentive, making me feel at home straight away. The room was beautifully presented—spotlessly clean, comfortable, and thoughtfully designed, with every detail clearly considered. The staff were incredibly attentive and extremely kind, always going above and beyond to help with anything I needed. The facilities exceeded expectations, and the overall atmosphere of the hotel was both relaxing and luxurious. Everything ran seamlessly, and any requests were handled quickly and professionally. It’s rare to find a place that delivers such consistently high standards across service, comfort, and experience. I would absolutely stay here again and wouldn’t hesitate to recommend it to anyone looking for an exceptional hotel experience.

Ian Hamilton

An amazing place, whether you want a comfortable base or simply somewhere to relax and unwind. The hotel is perfectly located just a short walk to the town of Bang Naing and also conveniently close to the beach. The staff are exceptionally friendly and go above and beyond to make your stay special. We stayed on a bed-and-breakfast package with a swim-up pool, which was fantastic. The breakfast selection was extensive and catered to all tastes, offering everything from traditional Thai dishes to a full Western-style breakfast. I can’t rate this hotel highly enough and would absolutely return