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  Back Home Destinations Caribbean Mexico The Pyramid Cancun   
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Located In: Mexico

The Pyramid Cancun

Google Logo 3.9 Google reviews (7130)
Best Price From €1269pp
Jun 2026
€1979 pp
All Inclusive
Jul 2026
€1959 pp
All Inclusive
Aug 2026
€1629 pp
All Inclusive
Sep 2026
€1559 pp
All Inclusive
Oct 2026
€1609 pp
All Inclusive
Nov 2026
€1459 pp
All Inclusive
Dec 2026
€1579 pp
All Inclusive
Jan 2027
€1539 pp
All Inclusive
Feb 2027
€1539 pp
All Inclusive
Mar 2027
€1619 pp
All Inclusive
Apr 2027
€1659 pp
All Inclusive
May 2027
€1689 pp
All Inclusive
Free Room Upgrade to a Pyramid Master Suite *
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this ...

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this magnificent all-inclusive sanctuary is the perfect choice for an unforgettable romantic escape. Chic rooms and divine dining options can also be expected, helping to ensure that every comfort you could possibly wish for is close at hand during a fabulous holiday in the vibrant resort of Cancun.

How far is the nearest beach?

The Pyramid Cancun is located next to the beach.

Distance from resort centre

The hotel is close to a range of shops, bars and restaurants.

Distance from the airport

Cancun International Airport is approximately 16km away from The Pyramid Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Adults-Only
For Families
Click to read more
Accommodation
Pyramid Standard
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Junior Suite
  • Plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Master Suite
  • Jacuzzi or plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • Jacuzzi (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Facilities

Facilities

  • 24-hour reception
  • Currency exchange
  • Multilingual staff
  • ATM machine
  • Doctor on call
  • Travel agency services
  • Laundry service
  • Babysitting service
  • Parking facilities
  • Bellboy service
  • Premium Wi-Fi throughout the resort
  • Swimming pools including a 437-yard long pool
  • Extensive white sand beach (approx. 710 yards)
  • Beach clubs with sunbeds, Bali beds and butler service
  • Open bar service (domestic and premium options)
  • Snack and beverage service at beach and pool areas
  • Gym and fitness centre
  • Yoga, Pilates and Zumba classes
  • Aqua aerobics and pool activities
  • Beach volleyball and beach soccer
  • Tennis courts and multipurpose courts
  • Archery and recreational games
  • Live entertainment and shows
  • Nightclub and casino (adults only)
  • Theme parties and DJ sessions
  • Spa facilities with sauna and steam room
  • Massages and body treatments (extra charge)
  • Beauty salon services
  • Meeting rooms and business facilities
  • Wedding and honeymoon services
  • Event and conference spaces
  • Shops, boutiques and souvenir stores
  • Excursions and tour services
  • Private check-in and check-out (selected categories)
  • Room service (24 hours, conditions apply)
  • Air conditioning throughout
  • Safety deposit boxes
All-Inclusive

All-Inclusive

The Pyramid Cancun is an all-inclusive luxury resort with adult-only exclusive areas. There is great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks.

The programme generally consists of breakfast, lunch and dinner, served in a variety of restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Benazuza

  • Molecular cuisine
  • Adults only
  • Dinner service
  • Reservation required

Sakura

  • Japanese-Peruvian fusion cuisine
  • Adults only
  • Dinner service
  • Reservation required

The White Box

  • Fusion cuisine
  • À la carte dining
  • Indoor and outdoor seating
  • Reservation required

Careyes

  • Mediterranean gastrobar
  • Adults only
  • Breakfast, lunch and dinner
  • Reservation required

Le Buffet

  • International buffet
  • Breakfast, lunch and dinner

Bites

  • American-style snacks
  • Casual dining

Maki Taco

  • Mexican-Japanese fusion cuisine
  • À la carte dining

Cocoa

  • Sensory dining experience
  • À la carte dining

The Black Sens

  • Unique sensory dining experience
  • À la carte dining

Bahia Steak House

  • Steakhouse cuisine
  • À la carte dining

Dos Lunas

  • Italian cuisine
  • Pizza and pasta specialties
  • À la carte dining

Hacienda Sarape

  • Mexican cuisine
  • À la carte dining

Agaves La Cantina

  • Mexican snacks and drinks
  • Casual dining

La Trattoria

  • Italian cuisine
  • Pizza, pasta and salads

Il Forno

  • Italian cuisine
  • Pizza and pasta

Food Hall

  • International food hall buffet
  • Multiple food stations

Coyote Bites

  • Fast food options
  • Burgers, chicken, tacos and snacks

Hippie Chic

  • International cuisine
  • Casual beachfront dining

Tatish

  • Mexican cuisine
  • À la carte dining

Tunkul

  • Buffet dining
  • International cuisine

Miramar

  • Seafood and grill specialties
  • Outdoor dining
  • Additional cost

Le Petit Chef

  • Interactive dining experience
  • Adults only
  • Dinner service
  • Additional cost
  • Reservation required
Offer Details

Free Room Upgrade to a Pyramid Master Suite *

Free Room Upgrade to a Pyramid Master Suite *
*Room Upgrade between dates: 03/12/2025 - 23/12/2026

Pyramid Standard to Pyramid Ocean Front

Pyramid Junior Suite to Pyramid Master Suite

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 7 nights apply. **Blackout Dates Apply
Hotel Reviews
Google Logo 3.9 Google reviews (7130)
Elizabeth Molina
If you are a traveler from abroad, my strongest recommendation is to avoid this hotel. This was a definitively bad experience, and we will never return. Even though we paid for "The Pyramid", everything was of extremely low quality. ​The staff at this complex is incredibly unwelcoming. They don’t greet you, they lack basic hospitality, and their English is very limited. We saw many international guests struggling because the employees simply wouldn't answer their questions. Most of the staff appeared moody, rude, and acted as if helping you was a chore. ​ ​The rooms are dated and have a very unpleasant smell. Everything feels cheap, including the mattresses, which were very uncomfortable. ​ ​The buffet food is terrible and lacks variety. I was served meat that was mostly gristle, and the overall flavor of the food is poor. The "snacks" are basic, and the tacos were greasy and unappetizing. ​Reservations: It is nearly impossible to book specialty restaurants. ​Crowds: One night, the buffet was so overcrowded they sent us to eat in the cafeteria.The alcohol is bottom-shelf, low-quality, and tastes bad. ​ ​Avoid this place during Spring Break. The hotel is full of drunk teenagers, and there are massive lines for everything.While the beach is pretty, the ocean is very rough. There aren’t enough lounge chairs or shade. If you don't "reserve" a chair with a towel by 6:00 AM, you won't find a place to sit all day (we were feeling like we were playing the hunger games). ​Save your money and avoid the headache. There are many other hotels offering much better service and quality for the same price. Even that entertainment was good, this hotel was a huge disappointment. Do not stay here.
Gabby Abriatis
We had a wonderful stay at Pyramid Oasis! We had the ocean front master suite and it was beautiful and cleaned every day for us. We never had problems getting chairs for the pool or beach like other reviews say- we were up before 9 every morning and secured chairs. We booked reservations ahead of time for all the restaurants so we never had to eat at the buffet. All of the restaurants were fantastic and delicious! Black Sens was a very cool experience that I’ve never done before anywhere else, and would definitely recommend dining there! Most people working were friendly and willing to help, we just experienced the issue of language barriers at times. I definitely recommend staying at the Pyramid as long as you are someone willing to plan ahead.
Uliana Asaulenco
We stayed at Grand Oasis Cancun for 14 days and overall had a wonderful experience. The territory is huge — we walked between 8,000 and 11,000 steps every day — and the number of pools is impressive. The restaurants were excellent, especially Sakura, Benazuza, and Black Sense Delmar breakfast spot were big highlights.The staff was always friendly and helpful. However, the hotel is not very child-friendly for toddlers. There is no playground, no toddler pool with attractions, and the kids’ club is only for ages 4–12. Changing tables are also missing in restrooms. Our room (1327) had a strange smell and could use some renovation. On the beach is never enough sunbeds people stay on the sand) Despite that, we truly enjoyed our stay and would return once our child is older and can use the larger pools😁
Alex Quintana
Our experience at the Pyramid of Cancun was fine, but nothing exceptional. The staff was friendly overall, and the food was okay. We never ran out of food at the buffet, despite some reviews warning about that. Depending on the time you go, there can be a wait especially during msin dinner times...but we personally never waited more than about 15 minutes. One downside was the lack of lounge chairs around the pools. Like many resorts, if you don’t go very early to put towels down and reserve chairs, you likely won’t find any available later in the day. Personally, we paid the $75 for a private cabana, which I thought was a good deal and made the pool experience much more enjoyable. This was a family vacation, and for that purpose, the resort worked well enough. The rooms, however, were below par. They weren’t anything special, and some had visible mold. My niece’s room also had cockroaches, which was disappointing and hard to overlook. One thing worth noting is that I am a Spanish speaker, and it’s possible that helped our experience when interacting with staff. I can’t say for certain how service compares for non–Spanish-speaking guests, but it may be something to keep in mind. Would I visit again? Possibly...especially if I were looking for a budget-friendly all-inclusive. But it’s not the kind of place that makes you say, “I’m definitely coming back.” Overall, you get what you pay for, and this is not a high-end, luxury all-inclusive experience. All that said I enjoyed my time there.
Darren Di
My family and I stayed at the Pyramid for 5 days and 4 nights. Pros: 1. Access to beach was easy. Beach was beautiful. 2. Pools are great. Good for kids of all ages. They have a wading pool for toddlers or kids that are still learning how to swim and deeper ends for older kids. 3. Good selection of restaurants (hard to get reservation though). Plenty of food options to try and multiple cuisines. 4. Staff were friendly and hard working. Cons: 1. The rooms are outdated but more importantly they smell musty. When our concerns were brought to staff, their solution was to spray Febreeze like fragrance which only masked the issue and not address the underlying concern. 2. Bathrooms were not clean. On one day in particular, there was fecal matter on the bathroom floor. The issue was brought to the staffs attention and to my dismay it was still there when I went to use the restroom again later during the day. 3. Buffet options are limited in food. 4. Beach chairs are limited. For the amount of guests that stayed when we were there, more beach chairs should've been available. Ultimately, I do not plan on returning to The Pyramid Cancun with my family due to these reasons. I sincerely hope that changes are made, especially on the cleanliness of the facilities as well as the outdated rooms and it's weird smell.
More...

BEST PRICE FROM Flight & Hotel
€1459pp
Jun 2026
€1979pp
All Inclusive
Jul 2026
€1959pp
All Inclusive
Aug 2026
€1629pp
All Inclusive
Sep 2026
€1559pp
All Inclusive
Oct 2026
€1609pp
All Inclusive
Nov 2026
€1459pp
All Inclusive
Dec 2026
€1579pp
All Inclusive
Jan 2027
€1539pp
All Inclusive
Feb 2027
€1539pp
All Inclusive
Mar 2027
€1619pp
All Inclusive
Apr 2027
€1659pp
All Inclusive
May 2027
€1689pp
All Inclusive

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