The Sense De Luxe

William Lochrie

Really nice hotel. Stayed for a week and the staff were good too. It is multilingual and seemed to cater more to Germans and Russians but I didnt mind. Food was nice too, especially the a la carte restaurant near the pool. Drinks are fresh and they dont use the cheap syrup other hotels use. Spa is included and comes with a sauna and cold plunge pool. Would highly recommend

Динго Динго

Great vacation in this hotel. Everything is excellent, from attention to tourists to service at the hotel in general. I especially want everyone to know that the most delicious gezlume is cooked by the best and most adorable woman, it's not just delicious, it's a masterpiece. It's not just professional, it's a hotel decoration. Her gezlume can eat forever. and the girl Shalola, the best employee of the hotel, solves all the issues of tourists, soft, attentive, beautiful. The hotel is definitely the best in all categories. Special thanks to the group of animators, they always have unforgettable vacation days.

Maria

Great hotel and staff. Wanted to thank the guy who is slim with glasses doesn't talk that much but goes above and beyond to serve the guests. I guess his name is Saeed, but hotel management team you should really give that guy a raise. He always takes care of the middle section.

ella¿

My husband and I stayed for a week at The Sense De Luxe Hotel, and overall we had a very pleasant experience. The room was spacious, and I truly enjoyed watching the sunset from our balcony, it was absolutely amazing. The only disappointment for me was the food selection. I missed traditional dishes and their authentic taste. In my opinion, the menu seemed overly curated for German guests. That said, the staff from reception to the restaurant and spa, were exceptionally friendly and attentive, especially the team in the spa area. I misplaced a necklace with my husband’s wedding ring in the spa, and honestly, I had already given up hope of finding it. However, after two days, it was returned to us, which meant so much and truly showed the staff’s honesty and care.

salma rahman

One star is me being very nice. Where do I even start? Arrived to the hotel around midnight in torrential rain and lightning to the most unwelcoming and rude staff. The staff first of all could not even find our booking when it was clearly right in front of them. They tried to coerce us into giving them a deposit because there’s supposedly an extra person. We had a booking for 8 people and those 8 people arrived but staff are too uneducated to read or count. Took them over an hour to sort this out, had to ask if someone can take our luggage to our rooms as they just stood there gawping at us. No one knows how to do their job properly. My husband explained we felt tired and would like this issue resolved and the rude staff member Numan replied “I’m tired too”. Incredibly unprofessional, he went onto ask my husband if “wants a fight?” When my husband asked that the issue is resolved. We were travelling with 2 young children, one being an infant. Our room fridge was broken and baby milk went bad due to this as we asked face to face and through two calls to reception for someone to please and come fix this. None of the staff speak English so asking for something simple as water or a towel takes over 20 mins. Other than that the room is clean but small and the toilet is see through and open which is a strange design even for couples. However, saying that our bedding, the duvet, had blotches of brown marks on it. Food is okay, staff don’t really ask you for a drink but different food everyday but the flavours are all very similar and a small selection for a 5 star hotel. No way is this a 5 star hotel, we have stayed in 4 star hotels with much better service, food and cleanliness. We have also travelled to many countries and 5 star hotels so we know exactly what to expect and this hotel does not even come close. It is more of a 3 star hotel. The hotel has a large dog which roams around the reception freely which is concerning as there are young children playing. A lot of cats in the hotel restaurant and bar which come close to you but I guess stray cats are normal in Turkey. Counting down the days till we leave. Myself and my children cannot wait to go home. AVOID.