The Westin Siray Bay Resort & Spa

Praneil Johal

The hotel and staff are great but we had an issue with our room which had a semi private pool. I requested no kids beside our room and we had kids next door who were screaming and splashing in our pool so we couldn't use it. We had no choice but to pay a substantial fee to upgrade to a private villa so we could get a relaxing vacation. We shouldn't have had to pay for this as I was assured no kids would be beside the room I booked and didn't realize they could see into my room from the pool. I have kids and I don't blame the kids for being kids but sometimes we all need a break and that's what this romantic vacation was intended for. Also I was told breakfast was included but I was still charged. Beautiful resort but would only go back if I get credited for unexpected expenses

NOS voyager

Dear The Westin Siray Bay Resort & Spa Team, As I prepare to check out today, I would like to extend my sincere gratitude for the exceptional care and outstanding hospitality I received throughout my stay. The past two days have truly been among the most beautiful and memorable experiences of my life. The serene atmosphere of the resort, combined with the harmony of nature and wildlife within the property, created an experience that exceeded all expectations. Observing the friendly monkeys and elegant lizards in their natural surroundings, especially during the evenings, was both fascinating and heartwarming. As a Marriott Bonvoy Titanium Elite member, I would like to especially recognize and thank the wonderful team members who made my stay truly remarkable: • Sai / Ays – Manager • Gift – FOM • Zaina – GSA • Mida A very special and heartfelt thank you goes to Zaina, whose exceptional dedication, attention to detail, and genuine care ensured that every aspect of my stay was handled flawlessly. Her professionalism and kindness truly made a lasting impression and elevated my entire experience. Your team perfectly embodies the Westin spirit of well-being, excellence, and personalized service. I will certainly be returning in the future and very much look forward to visiting again with my family. I will also be delighted to share my outstanding experience through positive reviews on Google Maps, TripAdvisor, and Marriott Bonvoy. Thank you once again for an unforgettable stay. Warm regards, Anas Marriott Bonvoy **Titanium Elite

Martin Pelletier

This stay was absolutely amazing and the room was one of the best upgrades I ever got with Marriott. The staff is very friendly and helpful. Our check in experience with Komgkwan was phenomenal. We tried the afternoon floating tea set and it was a great experience. The only downside was the hot water that came in a pot also used for coffee so the water didn’t taste so good. The hors d’oeuvres were delicious and plentiful. The beach is really nice and feels very private. We couldn’t do the romantic beach dinner as it was already booked for both nights we were staying, but we saw the set up and it seemed to be a wonderful experience.

Carlos A. Marrero-Rolón

The hotel itself is really nice. It is a nice property with a A+ location. However, the hotel need some renovations and maintenance. Our room was spacious and attractive with a beautiful view but felt outdated. Furniture looked worned and shower floor needed some thoroughly cleaning. We also experienced a clogged shower drain. Overall, the hotel could benefit from fresh paint some general maintenance. Beaides that, the hotel staff was very kind and attentive.

Arjun Mehra

Excellent Stay and Truly Exceptional Service at The Westin Phuket! We recently had a fantastic stay at The Westin in Phuket and wanted to highlight the truly outstanding service provided by the staff. From the moment we arrived, the welcome was warm and genuine. A special thank you to Piano for her incredibly friendly welcome and for taking the time to share helpful tips for exploring the area—it really set a positive tone for our entire trip. The room itself was beautiful, very clean, and extremely comfortable. We especially loved the feature of the semi-private attached pool, which provided a relaxing and exclusive experience. The views of the bay from the hotel are absolutely stunning and a joy to wake up to. The breakfast was also excellent, with a great variety of delicious options to start the day. However, the team truly went above and beyond when we made a mistake on our departure day. We realized we had forgotten an essential item in our room after we were already on the way to the airport. Thanks to the immediate and rapid help of Gae, the forgotten item was quickly located and brought out to us, saving us a massive amount of stress and delay. This level of dedicated service is truly exceptional and deeply appreciated. Thank you to the entire staff at The Westin Phuket for making our vacation so memorable and stress-free. We highly recommend this beautiful hotel!