Tigotan Lovers & Friends

James Miller

First impressions were really quite spectacular. Hotel is stunning, has a roof bar and pool as well as the main pool surrounded by plenty of loungers. Staff were very friendly and professional. After a couple of nights into our stay we sadly had to make a complaint about the cleanliness of the room. This may have simply been an oversight but my wife and I had to raise this to the guest experience team. The team were very calm and dealt with our complaint respectfully and wanted to ensure that we were happy with the outcome - which we were. We also had breakfast at Tigotan every morning which was very good and had a wide variety to suit all. Overall we all had a very enjoyable stay. An extra special mention and thank you to Pablo and Erika who both went above and beyond to make sure that we were looked after. Marks have not been knocked off for the complaint because I believe it's fair to give the service a chance which I have done. Despite that I would fully recommend staying here. Yes, it may be a more expensive package holiday as such but then drinks were well priced, location was excellent and once again staff were amazing. Hope to see you all again.

Michelle Hennessy

⭐⭐⭐⭐⭐ An Absolutely Fantastic Stay at Tigotan Lovers & Friends! ❤️ We have just had an amazing stay at Tigotan Lovers & Friends and honestly cannot praise this hotel enough! From the moment we arrived, we were made to feel so welcome. The whole experience was fantastic, and it’s the wonderful staff who truly make this hotel so special. The staff are absolutely amazing — so friendly, welcoming, helpful and always smiling. Nothing ever seems too much trouble, and their warmth and professionalism make you feel valued throughout your stay. A huge shout-out to the chefs for the absolutely delicious food! The quality, choice and variety were excellent, with every meal being something to look forward to. The hard work and dedication of the kitchen team really shine through, and they deserve so much credit. The entertainment was simply brilliant! There was such a fantastic atmosphere, with amazing shows and entertainment that made our holiday even more enjoyable. The entertainment team put so much energy and enthusiasm into everything they do, helping to create wonderful memories. The cleanliness throughout the hotel was also outstanding. Everything was kept beautifully clean and tidy, and the housekeeping team deserve a massive thank you for all their hard work and attention to detail. Every department deserves recognition, from reception and housekeeping to the restaurant staff, chefs, bar staff and entertainment team. It takes a fantastic team to make a hotel experience this special, and Tigotan Lovers & Friends certainly has one! We have had a wonderful holiday filled with great food, laughter, entertainment and fantastic service. We would highly recommend this hotel and would not hesitate to return. A massive thank you to the entire team at Tigotan Lovers & Friends for making our stay so memorable. You should all be incredibly proud of the experience you provide your guests. Keep up the amazing work — we can’t wait to return! ❤️🥂🌟 Definitely a five-star experience! ⭐⭐⭐⭐⭐

Sarah Wright

Love our trip to the hotel. Our room is stunning and freshly renovated. The staff are all incredible. Managers coming to check in on how our stay is going and are quick to help with anything required to make our stay as relaxing as possible and they have great recommendations for activities outside the hotel. When we come for dinner Aby and Huan are always prompt in getting our drinks, clearing plates and again very friendly. David the chef makes us smile ever more with his cheery disposition and always up for chatting. Rachel who is in the executive club is again bright and friendly. Says hello everyday and very attentive with us. We would definitely come back and have recommended to our friends.

Shez

Really nice hotel, special mentions to Angie at reception for being really welcoming on arrival & Claudia in the wellness suite, absolutely lovely lady! Hotel has a good range of daytime & evening entertainment for all. Pools, Restaurants and Communal areas very clean. Also love the card entrance access to the hotel for safety. Location is great, easy access to beach, shops, restaurants, bars and bus stops. Only two issues I came across were; Sunbeds being reserved despite hotel explicitly advising this is not to be done. Beds were covered in towels before 9am with not one person in sight! Staff did put notices down however most guests disregarded these and did it again the following day as there were no actual repercussions. Maybe a review of practice is needed to ensure fairness for all guests. Also being in rooms on the lower ground floor, you tend to hear all sounds of water usage from upper floors so much so I thought there was a leak. Unfortunately for me two guests in the room above decided to have several arguments at unsociable hours waking me up as I could clearly hear each word being said via the vent. Apart from the above, I enjoyed my stay and would return perhaps with a request for a higher floor room.

gary campbell

Had a really nice stay at the Tigotan. This was our first visit and we would definitely look at this hotel for any future trips to Tenerife. Lina from guest experience checked us in with one of the best check ins we have had. As an exclusive guest you benefit from your own dedicated check in desk. Lina checked us in promptly and offered a glass of bubbly whilst we did this. We were early arriving at the hotel so were shown down the exclusive lounge whilst the room was cleaned, the room was ready within half an hour and we were then shown up to the room. The only negative would be communal areas around the lifts and landings, these could benefit from a little attention. Other than that the upgrade to exclusive offers the choice of a better room with massive jacuzzi bath. These rooms had great pool and ocean views. The room was kept spotless by the cleaning staff who along with all other staff made our stay extra special. The pool areas are great with heated pools and with the sun beds strictly monitored to stop the reservation of beds with towels,this meant there was no issue getting beds at any time of day. The rooftop infinity pools were great with panoramic views and a great bar. There is a good mix of age groups that choose this adult only hotel. The entertainment is also very good here from pool parties to good three piece bands in the evening and dj,s on the roof top.The team at this hotel are genuinely a credit to this company with their professional and extra friendly hospitality. A special shout out to Lorena from the Restaurant and pool bar who went out of her way to make you feel welcome and ask that you were enjoying your holiday. It was my wife’s birthday whilst we were on holiday and the ladies from guest experience Federica and Simona made an extra special help with flowers, balloons and bubbly for the room. If your planning a trip out to las Americas Tenerife this hotel for its staff alone is well worth considering.