Alexandre Hotel Troya

Lydia Salmon

Loved the bars the pool was amazing and on cooler days there’s one heated pool which is bath water temperature - absolutely incredible!!!! However we stayed all inclusive and I have to say it wasn’t worth the money one bit, if you were self catering I think you’d have a great stay, but the food in the buffet is awful, we stayed for 10 nights all inclusive and we ate out at 1 Indian, had 3 subways and 5 McDonald’s mixtures of breakfasts lunch and dinners because the food was unedible. We were horribly unimpressed by the catering standard of a 4 star hotel. The all inclusive includes 0 premium spirits even though the list they give you states that they’re included, you can only order half the menu at the snack bar before you have to pay and the list of rules to follow is extensive. Although there’s many negative points there, the staff are lovely and friendly the entertainment is decent checking in and out is very quick and easy. We still enjoyed our holiday but wouldn’t return to this hotel.

Martin Kříž

Everything was great. The low rating for room is only due to a size of a room which was not suitable for extra kids bed. It was blocking an entry to the balcony and minibar. Otherwise it was clean and cozy. I was surprised that our all inclusive covered also a lunch after a check out which is not usual! The staff was friendly and supportive. The cuisine was great including lot of fish and vegetables. The evening entertainment was great especially the rock night with live concert and motorcycles. We were happy!

Jolanta K.

Of course, Laime — here is the same beautiful review with Alex instead of Mike: --- Hotel Review The hotel is in a fantastic location, close to everything and very convenient. The service was excellent – the staff were always polite, friendly, and truly helpful. I especially want to mention Alex, who was incredibly attentive and professional throughout my stay. You can really feel that guests are valued here. I would happily return again. Highly recommended!

J p

Just got back from 1 week at troya, first of all don't take the negative reviews too seriously, here is what I found...arrived early evening, air con didn't work properly and balcony doors not locking (the two are connected). Told reception, by the time we had finished dinner, all was resolved..very efficient. We stayed in a standard room, plenty big enough for us both, bed very comfy and shower pressure and control great, room was cleaned every day to a high standard and clean towels. We heard no noise late at night as we were towards the rear of the hotel. Food...pretty good standard, yes it was repetitive but only in the fact always chips..pasta , salad, fruit etc, but meats , fish vegetables and desserts were always different. Breakfast plenty of selection (we were half board) Being a couple with no children, we Loved the infinity pool,superb location, next to beach and plenty of bars. Yes there was a few men selling bags, sunglasses etc on the bea h and the road outside hotel but if you told them no, they left you alone, but you get this happening in many holiday hotshots. All in all happy with the hotel and would stay again

Ria Lavinia

Overall, great experience at this hotel - my family and I (all adults) stayed for 10 days at the start of June. We booked standard double rooms which were given next to each other which was great. A mix of half board and full board bookings, the hotel food was mostly good quality and service staff were nice - especially given the volume of people at meal times! The rooms were good, although the seals around our balcony door were wearing and didn't provide the best sound insulation which given the location of the hotel (directly across from several night clubs) wasn't ideal. But rooms were clean, we had a nice view of the ocean and pool area and otherwise everything worked fine. The hotel's system for charging bar drinks and food to the room worked well for us and the bar and pool areas were in good shape! We particularly enjoyed the infinity pool area (over 16s only) when we were not at the beach that is just across the road from the hotel. The infinity pool area was quiet and decorated well with lush greenery and was well maintained - a lovely and unique experience!