Alua Tenerife

Marc

The hotel was beautiful and well kept. All inclusive is worth it because although not huge, the buffet was mostly good and tasty. The rooms were very nice and cleaned perfectly. Only thing I'll complain about was the beds and pillows. The beds were very uncomfortable as were the pillows. Otherwise, the overall experience was great. Shout out to most of the staff who were friendly, polite and helpful.

Agnieszka

The hotel itself is amazing. The rooms are clean, spacious, and beautifully designed. The food is excellent, with a wide variety of options that make it easy to enjoy something different every day. The overall quality of the food is GREAT. Overall, it’s a fantastic place to stay. The only downside was the service... The waiters and reception staff were not as friendly or attentive as one would expect from a hotel of this high standard, and at times they even came across as rude. (the reception staff doesn't speak too good english)

Tomsky

I visited the Alua Tenerife hotel with my girlfriend for 4 nights during our stay on the island. Our accommodation type was the "My Favorite Club Double Ocean View." Unfortunately, upon arrival, we couldn’t use the MFC priority check-in, as all the staff at the reception were already busy, so we still had to wait for quite some time. However, everything was explained to us, and we were also provided with a schedule for breakfast, lunch, and dinner times. The staff were very friendly, always greeting us with a smile. The room was beautiful, with a spacious bathroom, a comfortable bed, and a lovely sea view between two hotels. We were welcomed with champagne, bathrobes with slippers, and a stocked minibar (all MFC amenities are free of charge). However, the minibar is not replenished during your stay, which I found a bit disappointing. All the drinks available in the minibar were also available in the MFC Lounge or at the poolside bar, but they only had certain opening hours. So, if I wanted a cola or beer after midnight on the terrace, I couldn’t get it. The bed linens were changed daily. However, the duvets stored in the closet were noticeably used (sweaty). The food was mostly the same every day. For breakfast, there were eggs, pancakes, pizza, a sweet corner, and fruits and vegetables. The selection was sufficient, but not overly varied. For lunch, the types of meat and sauces rotated throughout the week. Dinner was similar. I had to add some salt to the food, but I preferred that over it being overly salty. The pool and the bar by it were great. The pool was pleasant and large enough for swimming. There were some activities taking place, which I didn’t participate in, but it was really entertaining to watch. The animators were amazing—friendly, pleasant, and funny. The bar staff was also great, with a friendly and welcoming attitude. I wasn’t entirely sure what was included in the all-inclusive package, but it was clearly explained to me through the drink menu at the bar. Drinks like Tequila Sunrise or Sex on the Beach were free, while Mojitos were an extra charge. The drinks were really nice, and the alcohol wasn’t overpowering, which I appreciated. The alcohol was there to enhance the drink, just as I expect. Of course, the bar also had free beer, whisky, and soft drinks like cola. Right next to the bar, there was a snack bar, which served croissants, pizza, onion rings, dressings, etc., all afternoon, and these were also part of the all-inclusive offer. I definitely recommend the hotel. The days we spent there were amazing. The staff were very friendly and kind. The all-inclusive and MFC offerings were fantastic. I would be happy to return here again someday.

Angela Silva

The hotel is beautiful, the room very clean 👌 everyday day we got fresh towels and bed made. the breakfast was amazing 👏 🤩 The distance from the South airport to the Hotel is 1:45min that's what took us to get there. There will be the bus 343 I think its cost 13.55 euros each way the bus station is just 8min walking from the hotel. But if you want take uber or taxi 🚕 it will cost 130 - 150 euros average. the uber bit dare around 239 euros 💶. Also we got the bus number 100 from the airport to Santa Cruz when we arrived in the South Airport then we had to get another bus from Santa Cruz to the Hotel . Was special drink and activities for Valentines day.

Simon L-F

We stayed at the Alua for the first time, previously we stayed at the Alua Soul that sits above. We did appreciate not having to walk up a gradient each day by staying at the Alua, as it sits on the bottom of the hill! The rooms were comparable, and everything was clean. Front desk was extremely nice and efficient. As a Hyatt Globalist, they upgraded my rooms and gave us access to My Favourite Club, which was very appreciated. The manager also treated us to dinner at Enyesque, where we were served by the wonderful Thomas, and the food was amazingly good. Next time I come back I will have the difficult decision as to which Alua to stay at, as both are so very nice and amazing value.