AluaSoul Costa Adeje

Elizabeth Gaitch

The hotel was lovely, very clean and all staff helpful and friendly. The location is excellent. Close to beaches. Bars and restaurants. The pool and pool area very nice Although the music is very loud. The food is very good with lots of variety to suit all tastes. The balcony chairs could be more comfortable. Not conducive to lounging with a glass of wine. Overall a really good hotel and we would definitely return.

Umida

Avoid this hotel — room above the restaurant left us smelling of curry for days We were placed in a room directly above the hotel’s Indian restaurant, and the cooking smell was overwhelming. It seeped into the room, our clothes, our hair, and even our suitcase — everything reeked within the first hour as we checked in. When we complained, the hotel simply said we’d been given the room we booked, based on availability, and seemed to put the blame back on us. That misses the point entirely: a room should be liveable regardless of category. Nobody should have to sleep somewhere reeking of restaurant fumes night after night. The smell caused real stress and disrupted sleep throughout our stay. It’s disappointing that the hotel prioritised filling the room over addressing a basic habitability issue. I’m also making a formal complaint with Spain’s consumer protection authorities, since accommodation should meet basic standards of suitability and ours didn’t. We have all the evidence recorded too. The hotel has not been able to compensate us or move us to another room therefore we will take the actions further to the consumer protection of Spain. The room that they have offered us after 2 nights in this horrible room above the restaurant was a tiny bit better with no smell. However the room itself was very loud as the noise of the elevator moving kept us awake all night. Overall all their rooms are the same and we would advise not to book with them if you want to be able to enjoy your holiday and get some sleep.

paul deeney

This hotel in my opinion was excellent, the staff were very helpful. I went Bed and breakfast with my favorites club. A lot of people say My favourite club is not woth it,The my favourite club was £66 each extra. You have a lounge open until 9 with free drinks i.e fanta cola and wine and Local beer. Some snacks. You also get access to the roof terrace upgraded room, so I got my moneys worth. Location is excellent everything is very close

Louise Maples

A beautiful hotel. We booked a last minute holiday for a few days. We had bed and breakfast, the choice at breakfast was fabulous. Everything you could possibly want. The rooms we're very comfortable and cleaned to a very high standard every day. Would recommend this hotel to anyone, we would definitely return. Just to add, it's adult only which was a nice surprise.

Liberatorgamer

Stayed at AluaSoul Hotel for our honeymoon and had a really positive experience overall. The hotel is clean, well looked after, and has a calm, adults-only atmosphere that’s ideal for couples. Facilities are good, everything is well organised, and it’s easy to settle in and relax. Location is also convenient for getting around and accessing local activities. Big shoutout to Laźaro on reception—genuinely one of the highlights of our stay. He was very friendly, approachable, and really helpful when it came to booking things to do and making recommendations. That level of service made a noticeable difference to our experience. Overall, a solid choice if you’re visiting Tenerife and want a relaxed, stress-free stay. Would happily return.