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  Back Home Destinations Caribbean Mexico Playa Del Carmen Andaz Mayakoba Resort Riviera Maya   
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Located In: Playa Del Carmen

Andaz Mayakoba Resort Riviera Maya

Google Logo 4.7 Google reviews (1336)
Best Price From €1859pp
Aug 2026
€2239 pp
Room Only
Sep 2026
€2169 pp
Room Only
Oct 2026
€2419 pp
Room Only
Nov 2026
€2599 pp
Room Only
Dec 2026
€2249 pp
Room Only
Jan 2027
€3649 pp
Room Only
Feb 2027
€3739 pp
Room Only
Mar 2027
€3779 pp
Room Only
Apr 2027
€3589 pp
Room Only
May 2027
€3159 pp
Room Only
Jun 2027
€3289 pp
Room Only
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Unforgettable pleasures await at Andaz Mayakoba Resort Riviera Maya, an immaculate hidden gem located on the breathtaking coastline of Mexico in Playa del Carmen. Surrounded by verdant vegetation and nature, experience peace and privacy in this se...

Unforgettable pleasures await at Andaz Mayakoba Resort Riviera Maya, an immaculate hidden gem located on the breathtaking coastline of Mexico in Playa del Carmen. Surrounded by verdant vegetation and nature, experience peace and privacy in this secluded 5-star resort complex which has everything you need for the holiday of a lifetime. While the little ones make friends at Kimbo Kids Club, spend your afternoons treating yourself to a massage at the exceptionally soothing Naum Wellness & Spa. Enjoy a game of golf at the exclusive El Camaleón Golf Club that winds through an area of preserved mangroves and has unparalleled views in the Mexican sunshine. Prepare for an explosion of authentic flavours in one of the exquisite restaurants at the resort and spend heavenly nights in lavish accommodation.

How far is the nearest beach?

Andaz Mayakoba Resort Riviera Maya is a stone’s throw away from the beach.

Distance from the airport

Cancun International Airport is approximately 48km from the hotel.

Pools
Restaurant
Bar
Golf
Gym
Spa
For Families
Kids Club
Parking
Accessible
Click to read more
Accommodation
2 Double Beds Ocean View Room
  • Partial views of the Caribbean Sea
  • Two double beds
  • Furnished terrace
  • Air conditioning
  • Free Wi-Fi
  • Minibar with snacks and non-alcoholic drinks
  • Bluetooth speaker
  • Walk-in rain shower
  • Robe and flip flops
  • Nespresso coffee maker
1 King Bed Beach Front Room
  • Views of the Caribbean Sea, on the beach
  • King-size bed
  • Furnished terrace
  • Air conditioning
  • Free Wi-Fi
  • Minibar with snacks and non-alcoholic drinks
  • Bluetooth speaker
  • Walk-in rain shower
  • Robe and flip flops
  • Nespresso coffee maker
Beach Front Plunge Pool Suite
  • Views of the Caribbean Sea
  • King-size bed
  • Furnished terrace with plunge pool
  • Living area
  • Flat screen TV
  • Work desk
  • Air conditioning
  • Free Wi-Fi
  • Minibar with snacks and non-alcoholic drinks
  • Bluetooth speaker
  • Walk-in rain shower
  • Robe and flip flops
  • Nespresso coffee maker
Three Bedroom Presidential Villa with Private Pool
  • Views of the Caribbean Sea
  • King-size beds and double bed
  • Furnished terrace with pool
  • Large living and dining areas
  • Home theatre
  • Personalised butler and catering service upon request
  • Kitchenette
  • Pantry
  • Flat screen TV
  • Work desk
  • Air conditioning
  • Free Wi-Fi
  • Minibar with snacks and non-alcoholic drinks
  • Bluetooth speaker
  • Walk-in rain shower
  • Bathtub
  • Robe and flip flops
  • Nespresso coffee maker
ADA Andaz Suite
  • Views of the lagoon
  • King-size bed
  • Wheelchair accessible
  • Furnished terrace
  • Air conditioning
  • Free Wi-Fi
  • Wider bathroom doors, grab bars, raised toilet seat
  • Lowered thermostat and light switches
  • Lowered entryway features
  • Minibar with snacks and non-alcoholic drinks
  • Bluetooth speaker
  • Roll-in rain shower
  • Nespresso coffee maker

*Crib and rollaway bed available upon request.

Facilities

Facilities

  • Outdoor swimming pools
  • Heated hot tub
  • Golf course
  • Restaurants
  • Bars
  • Free Wi-Fi
  • Kid’s club
  • Outdoor activities (including nature trails and kayaking)
  • Spa and wellness centre
  • 24-hour concierge
  • 24-hour room service
  • Digital check-in
  • Business services
  • Meeting room and facilities
  • Event space
  • Laundry service
  • Bicycle service
  • Wedding services

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

If you choose to go all-inclusive, the programme generally consists of breakfast, lunch and dinner, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Cocina Milagro

  • A la carte
  • International cuisine
  • Serves Breakfast, lunch and dinner

Tinta del Pulpo

  • A la carte
  • Mexican and international cuisine Serves Breakfast, lunch and dinner

VB

  • Healthy, vegan cuisine
  • Food service, juices & smoothies (11am to 5pm)

Sotavento

  • Beachfront restaurant
  • A La Carte
  • Mediterranean cuisine
  • Serves lunch and dinner

Casa Amate

  • Latin American cuisine
  • Dinner only
  • Sunday brunch

24-hour room service is also available.

*Operation hours and menu are subject to change without prior notice.

Hotel Reviews
Google Logo 4.7 Google reviews (1336)
Ved Daga
Lots of great stuff about the Alila post-renovation. The property is super nice and lush, but it is very spread out. Globalists receive a nice buffet, but it seems the hotel isn't aware of what the norm for Globalist breakfast is. It's usually a la carte + Buffet at most high-end Hyatt's, but here it is only the buffet. Buffet and quality of food was great. Service is nice, but a lot of basic requests couldn't be answered, such as when we asked for extra chairs to our room but couldn't provided with any. I want to emphasize the attitude of the staff was excellent, everyone was friendly. The entrance is the big Mayakoba one (The first one), not the smaller service entrance. Google maps will show you the service entrance but the actual entrance is much earlier (I hope the management will rectify this for future guests). It seems much of the property hasn't opened yet as the hotel is brand-new, but this should change soon.
Alexandru Smurgun
Our last day today, and I want to leave a review before I forget to. This is second week since Alila was opened (previously Andaz) and I would give them a 7 star if I could. First, they pay attention to every detail. Rooms and ground very clean. Service is top. We asked for a room with close proximity to beach and pools because we have three little kids and it couldn’t have been more perfect. Food was some of the best we had. The lamb at casa Amate was a huge hit for my husband. And I personally thank you to Alicio restaurant for making a ceviche off menu. Every dish we tried was incredible, the octopus, sea bass, jumbo shrimp, mushrooms, sashimi, guacamole, etc. We enjoyed biking and a free boat ride at the reservation. Thank you for making our vacation so enjoyable, with three small kids it’s not easy. Special shout out to Abner at the Taqueria for taking care of us during breakfast and getting a cake for our daughter.
Ibrahim Tayeh
Our stay at Alila Mayakoba was truly memorable. The resort itself is absolutely gorgeous, impeccably maintained, and feels peaceful and luxurious throughout. A special shoutout to Ommar and Oscar, who went above and beyond to make our experience exceptional — their hospitality, attentiveness, and kindness really stood out and made us feel genuinely welcomed. That said, the food was definitely overpriced for what it was, and unfortunately we experienced hair in our food on two separate occasions, which was disappointing. Despite that, the beauty of the resort and the outstanding service from Ommar and Oscar made our trip very enjoyable overall.
WESSLEE REJU
We stayed at Alila Mayakoba for 4 days and had an excellent experience. The hotel is new, not crowded, and has great vibes. The location, activities, and overall service were all outstanding, and the breakfast buffet was amazing. The staff really made the stay special—Miguel and Immanuel at the bar, Jan from the front desk, and all the buggy drivers were friendly and helpful. The GM was also very kind and approachable. A special mention goes to our host Anna, who truly went above and beyond on multiple occasions. She was incredibly helpful, well-informed, and reassuring, ensuring that every aspect of our stay was seamless and enjoyable. We’ll definitely be coming back!
raul ramirez
Fantastic experience at Alila. We liked Andaz before the remodel but Alila blows that away with gorgeous rooms, great breakfast, great service and we also enjoyed dinner at Alisio. We got upgraded as Globalists to a Lagoon Suite and the beds were so comfortable that it was hard to get up each day. Fantastic bathroom as well. Manuel the front of house manager was wonderful telling us about all the happenings in the hotel on an almost daily basis. He should be the manager of the entire hotel! This hotel has a lot of warmth in its people from the drivers of the golf carts to the folks at the restaurants. We will continue to visit as it holds such a special place for us. We also loved eating at Ciello and Tauro on neighboring properties-this is what I love about Mayakoba-all the restaurant options. Finally-Hyatt ran a double points promotion-which you can't beat.
More...

BEST PRICE FROM Flight & Hotel
€2169pp
Aug 2026
€2239pp
Room Only
Sep 2026
€2169pp
Room Only
Oct 2026
€2419pp
Room Only
Nov 2026
€2599pp
Room Only
Dec 2026
€2249pp
Room Only
Jan 2027
€3649pp
Room Only
Feb 2027
€3739pp
Room Only
Mar 2027
€3779pp
Room Only
Apr 2027
€3589pp
Room Only
May 2027
€3159pp
Room Only
Jun 2027
€3289pp
Room Only

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