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Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (52232)
Best Price From €1459pp
Nov 2026
€2029 pp
All Inclusive
Dec 2026
€2019 pp
All Inclusive
Jan 2027
€2229 pp
All Inclusive
Feb 2027
€2039 pp
All Inclusive
Mar 2027
€2019 pp
All Inclusive
Apr 2027
€1829 pp
All Inclusive
May 2027
€1829 pp
All Inclusive
Jun 2027
€1829 pp
All Inclusive
Jul 2027
€2049 pp
All Inclusive
Aug 2027
€1739 pp
All Inclusive
Sep 2027
€1769 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers

Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu

Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon
All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.

Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical

Hotel Reviews
Google Logo 4.9 Google reviews (52232)
Marie Rivera
I can’t even say how many times we’ve returned to Barceló because I’ve honestly lost count. I can tell you we’ve been coming here since it was simply Maya Beach back in 1999. The reason we keep coming back is simple—the staff continues to exceed our expectations every single visit. Everyone is genuinely kind, welcoming, and always goes above and beyond to make our stay memorable. If there’s ever a hiccup, it’s handled quickly and professionally. There are so many dining options and activities that you’ll never run out of things to do. And if your idea of the perfect vacation is simply relaxing, you’ll find countless beautiful spots to unwind and enjoy the stunning surroundings. We celebrated an early 40th anniversary with beautiful beach photos that I’d highly recommend doing. After all these years, Barceló still feels like our home away from home, and we look forward to returning again and again. (Shout out to Antonio & Reynaldo in the Carey lobby bar, Natasha with Aqua Fitness, Pablo Vargas outdoor photos and Iris Baez it’s always a pleasure to see you.)
Julissa Rancharan
I had an amazing experience! The bartender Flavio Dominguez at Bar Carey was friendly, professional, and attentive throughout the entire experience. The drinks were perfectly made, the service was excellent, and the atmosphere was even better. You can tell they genuinely care about making sure their customers have a great time. Definitely recommend and would gladly come back again! 10/10 service! 🍹✨
Mary Azhar
I would give this resort zero stars if I could. I honestly do not understand all the five-star reviews. We have stayed at many resorts in Cancun, and this was by far our worst experience. We paid extra for the Premium Level, but nothing about our stay felt premium. Food: The food was very disappointing. Even my kids did not like the ice cream. Restaurant reservations were almost impossible to get. You can only book 48 hours in advance, yet somehow the restaurants were already fully booked for the next five days. We also did not receive any noticeable priority or benefit from being Premium Level guests. Service: There was no poolside service. Every time we wanted a drink, we had to wait in a long line at the bar. Communication was also difficult because many staff members did not speak English, so we frequently had to use Google Translate. The staff member at the activity desk was especially rude. At 5:30 p.m., she refused to give my son a ball to play with because the desk was closing at 6:00 p.m. She did not provide any reasonable explanation. Rooms: The rooms were clean and comfortable, which was one of the few positive parts of our stay. Kids Club: My kids could not stay there for even an hour because they were so bored. It seemed like the staff mostly kept the children inside watching television instead of offering engaging activities. Also, be prepared to feel hot throughout the resort. There was little or no air conditioning in the lobby, theater, or elevators. The only place we could comfortably cool down was inside our room. Overall, we have visited many resorts in Cancun, and unfortunately, this was the worst one we have stayed at. We would not return or recommend it.
Kira W
Lovely experience. Not one thing was out of place or in need of attention. We didn't encounter ANY insects except ants on the beach. The beach was VERY rocky and probably the only downside. Getting in and out was tricky. All the staff were pleasant and helpful. Buffet was good, although some nights the protein had more of one type instead of a variety. But for the most part there was always tasty beef, chicken and pork. Our king room was lovely. A little surprised at the lack of trolleys but it forced us to not be lazy and get lots of steps in. We ate at the adjacent resort one day for lunch and Palace is far superior. We would definitely return. The grounds are very nice and well maintained. Revised: a couple downsides were the *paid* cabanas at the adults only pool, paid go karts, and tennis court lights. Wouldn't expect some of these optional items to require extra payment.
rasha mohamed
⭐⭐⭐⭐⭐ We had an amazing experience at Buffet Mirador! The food was fresh, delicious, and offered a great variety of options for everyone. The restaurant was clean, welcoming, and had a wonderful atmosphere. What made our visit truly special was the outstanding staff. Everyone was friendly, attentive, and always ready to help with a smile. Their excellent service made us feel valued and comfortable throughout our meal. Thank you to the entire team at Buffet Mirador for such a memorable dining experience. We will definitely be back and highly recommend this restaurant to anyone looking for great food and exceptional service!
More...

BEST PRICE FROM Flight & Hotel
€1739pp
Nov 2026
€2029pp
All Inclusive
Dec 2026
€2019pp
All Inclusive
Jan 2027
€2229pp
All Inclusive
Feb 2027
€2039pp
All Inclusive
Mar 2027
€2019pp
All Inclusive
Apr 2027
€1829pp
All Inclusive
May 2027
€1829pp
All Inclusive
Jun 2027
€1829pp
All Inclusive
Jul 2027
€2049pp
All Inclusive
Aug 2027
€1739pp
All Inclusive
Sep 2027
€1769pp
All Inclusive

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